I had the good fortune of staying at the Sarova Lion Hill for a business trip for a week. I consider myself one of the luckiest people in the word to have had the opportunity to stay here. Above all- each and every staff member must be trained in world class guest services! As a Walt Disney World Alum, I’m aware of good service when I get it and these folks go above and beyond. After a week here I not only feel welcomed by all staff, but loved and cherished and will take these new found friendships with me for the rest of my life.
The hotel itself is incredible- a wonderful view of the lake and beautifully landscaped grounds. The bar area was elegant, the restaurant, the pool and the conference room all were great. My hotel room was also great- my only comment is that the ONLY pictures advertised are of the top tiered rooms- which to some could feel a little misleading. However all rooms are certainly satisfactory and even the cleaning crew is as great at service as anyone else front of house.
The food was marvelous- plenty of options including local traditional meals and other delicacies. For dinner, they have a charming young man playing a guitar and can play most of your favorite songs. The wait staff is also impeccable. They also have a nightly traditional song and dance show complimentary for guests.
For our large group they were even willing to help us throw a small happy hour near the pool. They went above and beyond to make sure we had beverage service and a fun environment complete with colored lights and chairs. There- the customer service remained!
And finally, there are the magnificent environment you are in! You can go on three hour game drives throughout the nakuru lake park. We saw plenty of buffalo, zebra, impala, baboon, giraffe, rhino, flamingo, and heyena. I heard from several other guests they also saw lions as well. Sunset- when you get one- can be breathtaking as seen in my images below.
Thank you to each and every staff member who made our stay here feel safe, warm and like we will always have a place to return. Our retreat attendees all stated how welcoming and affirming all staff were to us and our very diverse attendees.
A shout out to- Evans, Edwin, Angela, Ruby, Lucy, Andrew(s), Peter, Ian, Matata, Frederick, Samuel, Keziah, Patrick, John, Benjamin, and Chefs Robert, Steve, Komu, and Tobias. You all have something very very special that you provide this venue- your warmth, your love and your beautiful energy. Thank you! Peter I promise the next time you see me I will know more Swahili!
I fell in love with this place because of the people above all else!
- Official Description (provided by the hotel):
- Situated at the heart of the Rift Valley, the Lake Nakuru national park is home to one of the most amazing ornithological spectacles in the world - the flight of the flamingos! Aside from the flamingos, the park has over 450 species of birds - a heaven for any avid bird watchers. The park is also a sanctuary to the highly-endangered black Rhino and abounds with other game such as buffalos, lions and the elusive leopard. Just two hour's drive from Nairobi; Sarova Lion Hill is one of only two lodges situated within the premises of the park. Each of the 67 recently refurbished chalets are equipped with modern conveniences and have an astounding view of the pink rimmed lake and the silhouetted hills beyond. Guests can enjoy country-style dining at the flamingo restaurant or if you like, the chef can set up something special under one of the beautiful acacia trees where one can enjoy lunch with an unobstructed view of the lake. The rift valley bar is just the right spot for that magical sundowner. Cultural dancers delight visitors with their enchanting dancing every night. An inviting swimming pool & sauna facilities are available. Guests can also enjoy outdoor massage treatments with the calming sounds of chirping birds. Outside catering facilities complement the "meals served in the bush", provided as premium add-ons, including cocktails at Baboon Cliff. The Lodge also offers conferencing facilities. The Sarova Lion Hill Game Lodge is one of the most sought after Rift Valley Lodges in Kenya, best known for offering finest quality services. A fabulous outdoor swimming pool to a business conference room, the hotel has almost everything that's required to make your stay a memorable one. ... more less
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- Also Known As:
- Sarova Lion Hill Game Hotel Lake Nakuru National Park
- Sarova Lion Hill Hotel
- Hotel Sarova Lion Hill