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“Decent hotel, bad location”
Review of Wood Castle

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Wood Castle
Ranked #21 of 727 Hotels in New Delhi
Certificate of Excellence
Reviewed 4 weeks ago

Stayed here for one night during Oct 2017.

Pros:
1) Rooms and bathrooms are very clean and are of adequate size.
2) Staff is courteous and the front desk staff is very helpful.
3) We had ordered an early breakfast and it was served on time.
4) The breakfast quality and taste was very good.
5) The tariff is cheap.

Cons:
1) The location of the hotel is quite bad. It is almost impossible to locate the hotel if you are new to this place.
2) There is very little eating options nearby.
3) The hotel menu (for breakfast and dinner) is quite limited.
4) The seating area in the lobby also serves as the dining are and is quite cramped.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank rmanoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodcastledelhi, Owner at Wood Castle, responded to this reviewResponded 4 weeks ago

Greetings from WoodCastle delhi
We thank you for sharing your feedback on this forum! At our hotel, we put in our best efforts to render efficient services and advanced amenities to our guests.Regarding location sir our hotel is located in the heart of city very close to New Delhi main railway station and in the main tourist hub of city surrounded by more than 300 hotels and also having delhis biggest market (Karol Bagh main market ) at a walkable distance . Also it is well connected to every corner of Delhi with metro rail at five minutes walk from hotel. As our hotel is in sub lane of residential area so it's very calm and quite place to relax and rejuvenate once you get into the hotel . So being in the city centre it won't get the effect of chaotic effect of city centre as it's in a purely calm and quite residential area which is surrounded by city centre .
its was pleasure hosting you and we would love to welcome you again.
Best Regards
Team WoodCastle delhi

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7 - 11 of 1,141 reviews

Reviewed 4 weeks ago

Somehow after a long journey with hire car from Jaipur and our driver drop us in front of the market because he said that the hotel is not reachable by car and he ordered us a tuk tuk to go to hotel with our luggage and the tuk tuk driver even took forever to find the hotel after asking a lot of peoples on the street, We finally found the hotel which is really tuck away in alley with a small sign, not even the sign pointing out that alley to the hotel.

Anyway, finally we reached there, and the guys welcome us, they are friendly but somehow condescending at the end toward us, which is annoying a bit.

We got our room, which is in the 3rd floor, NO LIFT, just a stair and the room quit small with a big bed and working AC at least.

The breakfast is also funny, because there is only 2 table, so we need to call ahead to order for continental breakfast or local breakfast, which is they will order it and the guys will stand there waiting like a butler until we finished.

The next day, we tried to go out and walk to metro station, along the way there are tuk tuk driver which force us to use their services and also some taxi driver that really force us to use their service even small beggar following us around, and we somehow end up in the market with full of people (a lot of peoples going to multiple direction), really see the real populated city in this area.

All and all, i think beside a good deal of price, i dont think is worth it staying in this hotel, sorry to say but the location is really bad.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank BetterThanNew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2017 via mobile

We spent 5 nights at Wood Castle and were very impressed by their service. They always had breakfast ready on time for us, they went out of their way to help us with things we needed, and they also helped us organise the rest of our amazing trip through Rajasthan - many thanks to Javid. Wood Castle were also kind enough to look after two of our bags when we were tripping around Rajasthan for two weeks. The location is good - 5 min walk to metro - and a nice and quiet area. Great value for money. Highly recommended.

Stayed: September 2017, travelled as a couple
1  Thank Emily M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodcastledelhi, Owner at Wood Castle, responded to this reviewResponded 4 weeks ago

Dear Guest,
Greetings from woodcastle delhi!
Many thanks for sparing your valuable time to review us on this travel forum with a perfect star rating. We are happy to know that your experience at our hotel turned out to be admirable and our hardworking team impressed you. It’s delightful to know that you had great experience with our travel partners Your kind words of our accommodation and services have been received with much gratitude.
we Look forwed to serve you again
Best Regards

Team Woodcastle delhi

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Reviewed 4 October 2017

Pros: Close to Metro station, Clean rooms, Helpful and Courteous Staff, Quick and Positive response to all Service Requests..

Cons: Difficult to locate, Compact rooms, No Lift/Elevator, limited choices for Free Breakfast

Room Tip: Remember that there is no Lift/Elevator while choosing the room/floor
See more room tips
  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank 400chandrasekhard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

We stayed here for 3 nights in September. The staff were very attentive and the room was clean and as described. We ate in the hotel restaurant and the food at dinner was traditional and very good quality. We had early starts on both mornings and we were able to request breakfast before we left which was very good. Overall a nice hotel, but not centrally located.

Stayed: September 2017, travelled as a couple
Thank Hannah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodcastledelhi, Owner at Wood Castle, responded to this reviewResponded 4 weeks ago

Dear Guest,

Greetings from WoodCastle Delhi!

We are happy to note your review on TripAdvisor. We are glad that you enjoyed a comfortable and enjoyable stay with us. Your appreciation is very motivating and will encourage us to scale greater heights towards exeallance.

We do hope that you will return to stay our place again

Best Regards
Team WoodCastle Delhi

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Additional Information about Wood Castle

Address: 8A/7G WEA, Channa Market, | Karol Bagh, New Delhi 110005, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Business Hotel in New Delhi
#17 Best Value Hotel in New Delhi
#26 Romantic Hotel in New Delhi
#29 Family Hotel in New Delhi
Price Range: $52 - $73 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wood Castle 2.5*
Number of rooms: 12
Official Description (provided by the hotel):
We are in the area of karol bagh in new delhi,Karol bagh is the centerally located i.e. heart of delhi. karol bagh is 16km from international airport, 12km froom domestic airport & 3km from new delhi railway station.We are quality focused,great in service,one of the three star amenities rooms.We have super deluxe rooms with EUROPEAN styles,with contemporary comforts to create a luxurious ambience. ... more   less 
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Also Known As:
Wood Castle Hotel New Delhi

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