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Savings alert! 17% below average rates

The price you found is 17% lower than this hotel's average rate of US$96/night.

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Reviews (1,559)
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Reviewed 11 December 2017

Nice, comfortable rooms and good service. Limit on wi fi to one hour in 24. Breakfast was extensive and well presented. Enjoyed our stay. Fairly quiet which ensured a good night's sleep. Hotel also has a couple restaurants.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank blnavarremary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eros Hotel N, Vice President Operations at Eros Hotel, responded to this reviewResponded 12 December 2017

Dear Guest,

Greeting from Eros Hotel, New Delhi!

Thank you for posting a review of your experience at Eros Hotel, New Delhi here on our TripAdvisor page.

We are glad to know that the service rendered to you lived up to your expectations and that you have taken fond memories of your experience here at Eros Hotel, New Delhi!

We hope to welcome you back at Eros Hotel, New Delhi really soon!

Regards,

Dhananjaai Singh
Vice President Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017 via mobile

I visited this hotel for a business purpose and found the rooms well built. The buffet spread was also good and delicious. The staff in hotel and especially Duty Managers were very efficient and helping. Would surely visit next time.

Stayed: October 2017, travelled on business
Thank rahulrana89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eros Hotel N, Vice President Operations at Eros Hotel, responded to this reviewResponded 12 December 2017

Dear Guest,

Greetings from Eros Hotel, New Delhi!

Thank you very much for your kind and valuable feedback.

It gives us immense pleasure to know that we have been able to match your expectations and at the same time impress you with our services.
Feedback from esteemed guests like yourself helps us to constantly introspect our system and procedures which in-turn helps us to provide a better guest experience.

Once again, thank you for sharing a review and we hope to serve you again really soon!

Regards,

Dhananjaai Singh
Vice President Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017

Good base when in Delhi. Found the hotel ok nice pool to swim in at the end of a dusty day. Food was passable and staff were very good. Bar prices a bit steep but it's a major city. Nice and quite at night.

Stayed: March 2017, travelled as a couple
Thank Nick N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eros Hotel N, Vice President Operations at Eros Hotel, responded to this reviewResponded 12 December 2017

Dear Guest,

Greetings from Eros Hotel, New Delhi!

Thank you very much for your kind and valuable feedback.

Feedback from esteemed guests like yourself helps us to constantly introspect our system and procedures which in-turn helps us to provide a better guest experience.

Once again, thank you for sharing a review and we hope to serve you again really soon!

Regards,

Dhananjaai Singh
Vice President Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2017

Excellent Hospitality, great food & very efficient service by Mr. Bhushan Thakur and his team including Mr. Naresh & Mr. Manoj at our TFCI Office premises at NBCC Plaza, Saket on 6th & 7th Dec 2017. Also Special thanks to the Chef, Mr. Kripa Sindhu Mishra for his excellent food preparations. Eros hotel have again proved the quality their services & their staff have also again proved their efficiency specially Mr. Bhushan & his team!! Keep it up!!

https://www.tripadvisor.in/ShowUserReviews-g304551-d299121-r458084074-Eros_Hotel-New_Delhi_National_Capital_Territory_of_Delhi.html#

  • Stayed: December 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank manishc2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eros Hotel N, Vice President Operations at Eros Hotel, responded to this reviewResponded 8 December 2017

Dear Guest,

Greetings from Eros Hotel, New Delhi!

Thank you very much for your kind and valuable feedback.

It gives us immense pleasure to know that we have been able to match your expectations and at the same time impress you with our services.
Feedback from esteemed guests like yourself helps us to constantly introspect our system and procedures which in-turn helps us to provide a better guest experience.

Once again, thank you for sharing a review and we hope to serve you again really soon!

Regards,

Dhananjaai Singh
Vice President Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2017 via mobile

Very bad service.. room not cleaned. Bug in bed.. please don’t take that hotel.
I spent 10 day and I have taken one extra bet to sleep.
I am sure there will be some more. Hotel maintenance very bad.
Access for room is third class. Lift is very old, you have to take at least 2 ride to get your floor, key will not work in 1st time.

Stayed: December 2017, travelled on business
1  Thank Hansvilas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eros Hotel N, Vice President Operations at Eros Hotel, responded to this reviewResponded 8 December 2017

Dear Guest,

Greetings from Eros Hotel, New Delhi!

Thank you so much for sharing your valuable feedback regarding your stay at Eros Hotel, New Delhi. My team and I are deeply concerned that your overall experience was less than satisfactory – please accept my heartfelt apology.

Your feedback on the hotel condition was well noted and we shall ensure to take immediate steps to improve on these aspects.
We at the hotel always try and go all the way to make sure that all our guests have a memorable stay. We do make all our efforts to ensure guest satisfaction and even if one guest leave the hotel with anything less than a positive impression pains us greatly.

We would request to treat this incident in isolation and give us another opportunity to serve you at the hotel and we will make sure that your next experience here would be a memorable one.

Warm Regards,

Dhananjaai Singh
Vice President Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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