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Reviews (2,706)
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Reviewed 26 September 2017

The ambience, the rooms and the room services , the linen are truly great.
The Club Lounge hospitality and the food that is served is unbelievably on par with the
European 5 stars.
Miss. Prarthana and her team in the Lounge are so wonderful staff , the services and the food they serve is something unique that one must enjoy , but remember , if one like to be served in serene environment please book in the Club Class to get the true feel.

Room Tip: Looks all rooms are well maintained
  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 998naseerm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aseem_Kapoor, General Manager at Hyatt Regency Delhi, responded to this reviewResponded 27 September 2017

Dear Valued Reviewer,

Thank you for sharing your comprehensive review about Hyatt Regency Delhi.

I am delighted to note that you had a pleasant stay with us. Your compliments for the team especially Prarthana and her team at the Regency Lounge has been received with immense delight.

Our greatest award lies in the knowledge that your stay was satisfactory and all our efforts are aimed in that direction. It is indeed our pleasure in fulfilling a guest’s needs, especially by providing a comfortable stay experience as well as fabulous dining experience

Look forward to welcoming you back.

Regards,
Aseem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017 via mobile

Complete mismanagement in the event

Signage board not working ... few customers left as lobby guys were not even aware of the event happening in their premise. Parking charges was discussed as it will be paid by the host. Still guest were told to pay....

Servicing issues .... no ownership at all. After multiple escalation things came in control.

Basics have not been taken care by such a international so called Hyatt

Stayed: September 2017, travelled on business
1  Thank Puneet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aseem_Kapoor, General Manager at Hyatt Regency Delhi, responded to this reviewResponded 28 September 2017

Dear Valued Reviewer,

Thank you for your feedback that you have shared on TripAdvisor.

I am feeling extremely terrible for the kind of impression we have left you with and regret the inconvenience you faced. Please be rest assured that making every event into a successful occasion is one of our constant endeavours. We would request you to please not let this experience mar your overall impression of our hotel

We would like to engage with you personally, I request you to please connect with my colleague rohit.srivastava@hyatt.com. Your feedback will be most useful to us in improving on our services and standards.

Look forward to welcoming you back.

Regards,
Aseem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017

Fantastic service friendly attentive cannot do enough for you love the hotel and staff always go over and above making your stay memorable. Always on hand to help and make your stay fantastic will definitely be back

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aseem_Kapoor, General Manager at Hyatt Regency Delhi, responded to this reviewResponded 26 September 2017

Dear Valued Reviewer,

Thank you for choosing to stay at Hyatt Regency Delhi, and for taking the time to write the review.

It is heartening to know that you enjoyed your stay with us and the services and facilities extended by my colleagues exceeded your expectations. Our team always endeavours to make our patrons feel at home, when away from home.

Look forward to welcoming you back soon.

Regards,
Aseem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2017 via mobile

We had stayed at Hyatt where we had a very comfortable stay at the city centre without the hustles and bustles of the city. Very courteous staff, clean place and good food. Looking forward for more stays at your place.

Stayed: August 2017, travelled as a couple
Thank Joseph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aseem_Kapoor, General Manager at Hyatt Regency Delhi, responded to this reviewResponded 26 September 2017

Dear Valued Reviewer,

Thank you for your review on Trip Advisor. We are pleased to hear that you liked the facilities and the location of the hotel.
Hyatt Regency Delhi is located at the centre of the city with easy access to both business and leisure destinations as well as the city airports and we are happy that you could take advantage of the same.

On behalf of the whole team, we thank you for your compliments on the service. Endorsements such as yours are highly motivating and encouraging for my colleagues to ensure authentic hospitality.

We look forward to welcoming you back.

Regards,
Aseem

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Reviewed 24 September 2017

i was staying in #514, room was nicely made and well maintained .checking process was smoothly and Mr,Piyaush was on the desk and brief me accordingly.break fast was AWSM .All staff was well trained ,politely and helpful. And thanks to housekeepr Mr.Adish for drive a team .

Room Tip: Pool view rooms
  • Stayed: September 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank 300ramesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aseem_Kapoor, General Manager at Hyatt Regency Delhi, responded to this reviewResponded 26 September 2017

Dear Valued Reviewer,

Thank you for choosing to stay at Hyatt Regency Delhi and sharing your detailed feedback with us. We are truly grateful for the wonderful things you have said about the hotel, right from your smooth check in to the delightful breakfast at Cafe.

Your heart-warming praise and words of appreciation for our facilities and service have been received with humble gratitude and genuine delight by all of us at the hotel. At the Hyatt Regency Delhi we genuinely believe that providing magical memories to our guests is our prime purpose and endeavour to deliver this message through our facilities and services. Your acknowledgment shows that we have succeeded in our efforts and acts as a great source of inspiration for the team.

We look forward to welcoming you back.

Regards,
Aseem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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