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“My Second Home”

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Hyatt Regency Delhi
Ranked #48 of 777 Hotels in New Delhi
Certificate of Excellence
Reviewed 29 September 2017

I've been staying at the Hyatt for the past 11 years. This place is my home away from home in Delhi. There are some great hotels in Delhi but this place will always be family. Also, the samosas at the Sidewalk Cafe are amazing.

Room Tip: Get a Club room. The perks associated with it are awesome.
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  • Stayed: September 2017, travelled solo
    • Value
    • Location
    • Service
Thank Teresa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aseem_Kapoor, General Manager at Hyatt Regency Delhi, responded to this reviewResponded 3 October 2017

Dear Valued Reviewer,

It was a pleasure welcoming you back again. Our team are here around the clock to provide assistance to our patrons so that they feel at home while being away from home. I am pleased they were able to assist.

I have passed on your special mention of the samosa at Sidewalk to our chefs and they have received it with immense delight.

Look forward to your continued patronage.

Regards,
Aseem


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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153 - 157 of 2,507 reviews

Reviewed 26 September 2017

The ambience, the rooms and the room services , the linen are truly great.
The Club Lounge hospitality and the food that is served is unbelievably on par with the
European 5 stars.
Miss. Prarthana and her team in the Lounge are so wonderful staff , the services and the food they serve is something unique that one must enjoy , but remember , if one like to be served in serene environment please book in the Club Class to get the true feel.

Room Tip: Looks all rooms are well maintained
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 998naseerm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aseem_Kapoor, General Manager at Hyatt Regency Delhi, responded to this reviewResponded 27 September 2017

Dear Valued Reviewer,

Thank you for sharing your comprehensive review about Hyatt Regency Delhi.

I am delighted to note that you had a pleasant stay with us. Your compliments for the team especially Prarthana and her team at the Regency Lounge has been received with immense delight.

Our greatest award lies in the knowledge that your stay was satisfactory and all our efforts are aimed in that direction. It is indeed our pleasure in fulfilling a guest’s needs, especially by providing a comfortable stay experience as well as fabulous dining experience

Look forward to welcoming you back.

Regards,
Aseem

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Reviewed 25 September 2017 via mobile

Complete mismanagement in the event

Signage board not working ... few customers left as lobby guys were not even aware of the event happening in their premise. Parking charges was discussed as it will be paid by the host. Still guest were told to pay....

Servicing issues .... no ownership at all. After multiple escalation things came in control.

Basics have not been taken care by such a international so called Hyatt

Stayed: September 2017, travelled on business
1  Thank Puneet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aseem_Kapoor, General Manager at Hyatt Regency Delhi, responded to this reviewResponded 28 September 2017

Dear Valued Reviewer,

Thank you for your feedback that you have shared on TripAdvisor.

I am feeling extremely terrible for the kind of impression we have left you with and regret the inconvenience you faced. Please be rest assured that making every event into a successful occasion is one of our constant endeavours. We would request you to please not let this experience mar your overall impression of our hotel

We would like to engage with you personally, I request you to please connect with my colleague rohit.srivastava@hyatt.com. Your feedback will be most useful to us in improving on our services and standards.

Look forward to welcoming you back.

Regards,
Aseem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017

Fantastic service friendly attentive cannot do enough for you love the hotel and staff always go over and above making your stay memorable. Always on hand to help and make your stay fantastic will definitely be back

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aseem_Kapoor, General Manager at Hyatt Regency Delhi, responded to this reviewResponded 26 September 2017

Dear Valued Reviewer,

Thank you for choosing to stay at Hyatt Regency Delhi, and for taking the time to write the review.

It is heartening to know that you enjoyed your stay with us and the services and facilities extended by my colleagues exceeded your expectations. Our team always endeavours to make our patrons feel at home, when away from home.

Look forward to welcoming you back soon.

Regards,
Aseem

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Reviewed 24 September 2017 via mobile

We had stayed at Hyatt where we had a very comfortable stay at the city centre without the hustles and bustles of the city. Very courteous staff, clean place and good food. Looking forward for more stays at your place.

Stayed: August 2017, travelled as a couple
Thank Joseph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aseem_Kapoor, General Manager at Hyatt Regency Delhi, responded to this reviewResponded 26 September 2017

Dear Valued Reviewer,

Thank you for your review on Trip Advisor. We are pleased to hear that you liked the facilities and the location of the hotel.
Hyatt Regency Delhi is located at the centre of the city with easy access to both business and leisure destinations as well as the city airports and we are happy that you could take advantage of the same.

On behalf of the whole team, we thank you for your compliments on the service. Endorsements such as yours are highly motivating and encouraging for my colleagues to ensure authentic hospitality.

We look forward to welcoming you back.

Regards,
Aseem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Delhi

Address: Bhikaiji Cama Place | Ring Road, New Delhi 110002, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Family Hotel in New Delhi
#27 Romantic Hotel in New Delhi
#29 Spa Hotel in New Delhi
#30 Business Hotel in New Delhi
#34 Luxury Hotel in New Delhi
Price Range: $194 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Delhi 5*
Number of rooms: 507
Official Description (provided by the hotel):
Hyatt Regency Delhi, the largest five-star hotel in Delhi, is located in the commercial hub of Bhikaji Cama Place just 20 minutes' drive from Indira Gandhi International Airport and the city's domestic airport. The Delhi hotel is also close to embassies, consulates and corporate headquarters, making it one of the most preferred business hotels in Delhi.The 507 rooms and suites at Hyatt Regency Delhi are equipped with modern amenities and high-speed Internet access to support guests' business needs, while all seven floors offer a panoramic view of the city and the landscaped gardens. The city hotel is also a benchmark of excellence for five-star dining in Delhi, that offers an exceptional range of dining options. Enjoy a delicious meal at the Cafe an all-day dining restaurant or resort for a traditional Chinese dining experience at the China Kitchen. Settle down for a brief coffee break or a sweet interval at the Sidewalk . For authentic Italian, choose La Piazza, the warm, lively and casual dining restaurant. Wind up the busy evening with a splendid meal at the TK'S Oriental Grill; or simply step into Polo Lounge to experience fine flavours, while a live musical performance keep the spirits high.Within this New Delhi luxury hotel, guests can also enjoy numerous leisure facilities, including an outdoor swimming pool and the Club Olympus Fitness Centre and Spa. One can opt for the best shopping experience too at the hotel's multilevel shopping complex featuring more than 36 boutiques of Indian artifacts, handicrafts and jewelers.The bustling capital provides a wealth of activities for guests to experience, options range from sightseeing in Delhi including some of the noted architectural and historical wonders of the world. For those who want to indulge in shopping in Delhi, you can choose from the alleys of old Delhi to the most chic markets, also those wishing to spend their time in sports activities in Delhi, the nearest golf courses and Polo ground offers ample opportunities, also one can visit the museums or be enchanted by the religious places.The proximity of the Hyatt Regency Delhi to numerous and famous business centers makes it the ideal place to plan a conference, a product launch or a fashion show. As a leading wedding venue hotel in Delhi, the hotel has arranged many weddings in the past 30 years. ... more   less 
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Also Known As:
Hyatt Regency Delhi Hotel New Delhi
Hyatt Regency New Delhi
Hyatt New Delhi
Hyatt Regency Hotel Delhi
Hyatt Hotel Delhi
Hyatt Regency Hotel New Delhi

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