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Reviewed 13 August 2015

Very Good Service and wish to cater it further with the cleartrip guidance,also the location of the hotel was very good and easy to access, liked the room, location & amenities.The overall experience was tremendous and also the greet from all the team members of the facility is very much friendly.



  • Stayed: August 2015, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
Thank 683sudip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oyorooms, Guest Relations Manager at OYO Premium GK1 Outer Ring Road, responded to this reviewResponded 8 September 2015

Dear Guest

Thanks for staying at OYO and for reviewing us. We are extremely pleased to know that you had a warm and comfortable stay with us. Customer satisfaction is what we endeavour for and fulfilling this prime goal drives us further. Hope to host you again soon.

Be Awesome, Stay Awesome!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2015

Stayed second time. Except avoidable goof up in food bill (someone ate and ordered and put that into my room number! What a corrupt and clever fellow was him/her who managed to put my room number for his food-bill!). The point is not that such mistakes doesn't happen, the point is it felt very bad when they initially showed me that completely wrong bill (and that too wasn't reception's fault because someone had cleverly managed it billed it to my room and reception had no idea). Such goof-ups are definitely avoidable, causes great embarrassment to genuine guest AS WELL AS this smells of fraud and cheating by their room-service staff (if some corrupt person bribes them and manages to get his/her bills put into others' rooms number and leaves comfortably without paying and than the second innocent genuine guest in whose room number that bill was wrongly pasted and while he is totally unaware of such scam(or mistake) till he checks-out and when he is checking out and presented with that (WRONG) bill, he gets a shock!

This is totally unacceptable, completely avoidable mistake, smells of a scam and conning and fraud even though it may be a genuine mistake, breaks confidence and trust of a genuine guest and is very very bad and looks very ugly on part of the hotel. They must have a full-proof system and such type of mistakes (or what?) MUST NEVER EVER HAPPEN in the first place. When genuine guest is completely unaware while someone is putting up food bills into his room number! I felt this as a scam by some other corrupt guest who managed to bribe their room-boys/staff and got his/her food-bills billed into other people's rooms in cahoots with those working low level staff.

Except above very bad experience leaving a very bitter after-taste (because you can imagine if such things happen, it will be a very bad scam), this is a good business hotel. Even they understood the above mistake, there was embarrassment and they even didn't felt it necessary to apologize and say sorry to me even that was their system's mistake, that shouldn't have happened at all in the first place.

Please double or triple check your staff, please take ordering via reception, please make 100% sure which guest is ordering from which room and stop direct room service if it has became unethical and investigate by who and why this wrong room number bill happened at all in the first place and as well as please find out who was that great person who ate the food and managed to get it billed to others! Please find the your staff who made this mistake and adequately punish him so that such mistakes never ever happen again.

Room Tip: Please make double or triple sure that someone doesn't manage to slip his food bills into your room number
  • Stayed: August 2015, travelled on business
    • Service
Thank h_k_delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oyorooms, Guest Relations Manager at OYO Premium GK1 Outer Ring Road, responded to this reviewResponded 7 September 2015

Dear Guest

Thank you for taking the time to review our property. We are extremely apologetic to note that your experience with us has not been up to the mark. We would like to talk to you and see how we can improve your experience with us going forward. We request you to provide us with your contact details and Booking ID for us to investigate this matter further. We take feedback on our properties very seriously, and we do hope you would write to us with details.
Look forward to hearing from you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2015 via mobile

We are very happy to be associated with oyo's....it was a pleasent stay and we are very thankful to the oyo's team for the support...booking through oyo's are very cost effective...looking forward for many more stay together....

Stayed: July 2015, travelled with family
Thank Harshvir S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oyorooms, Guest Relations Manager at OYO Premium GK1 Outer Ring Road, responded to this reviewResponded 31 August 2015

Hi Harshvir,

Thank you for staying with OYO and reviewing our property. Your OYO is happier to build a never ending relationship with you and to find you happy and satisfied with us. We miss you and are waiting eagerly to host you and give you an altogether better experience again. Come back soon.

Be Awesome. Stay Awesome!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2015

Hats of to Oyo teem to proive all helps to me even at the eleventh Hour for changing my booking s and to provide me the best property.and to remain touch with me till my statisfaction. I wish the oyo rooms will reach to hights one day.

Room Tip: All the rooms were quit clean well maintained with all facilities,airy one must stay in this hotel when in Delhi
  • Stayed: June 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Bimal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oyorooms, Guest Relations Manager at OYO Premium GK1 Outer Ring Road, responded to this reviewResponded 2 September 2015

Hi Bimal,

Thank you for choosing OYO and letting us host you. It is a bliss to satisfy you to this extent. We are a young spirited bunch working hard to satisfy our customers better with every succeeding stay. Your OYO lives through its customers and their smile. Do give us a chance again to make your smile broader. Looking forward to see you soon.

Be Awesome. Stay Awesome!

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