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“PLEASANT STAY” 4 of 5 bubbles
Review of Novotel Mumbai Juhu Beach

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Novotel Mumbai Juhu Beach
Ranked #75 of 440 Hotels in Mumbai (Bombay)
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1,838 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (451)
Date | Rating
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  • Chinese (Simplified) first
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English first
French Riviera - Cote d'Azur, France
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 25 March 2012

Really great hotel for the price.The bathrooms were probably the best i've seen in a hotel in India and i loved the deisgn of the glass bathrooms as i could see the ocean view from my shower!

The restaurants are reasonably priced but food comes in very large portions so i'd recommend sharing dishes. Everything we had was very tastey and we tried every restaurant in the hotel and were never dissappointed.

The service was outstanding at the front desk, everyone was very helpful and made our stay a very smooth and enjoyable. We also took a 6 hour tour of the city with a hotel driver/guide who was very informative and also knew all the good places to go saree shopping. The only let down in service was the very slow service at the pool side.

Only big negitive point i have is that the spa environment didnt have a relaxing atmosphere. It was a cold room with a table in the centre, no music or candles and the therapist didnt really listen to my preferences for the massage so i had to keep telling her through the treatment. Unfortunatly the general feeling between all 3 of us that went was that it was an hour of our short stay in Mumbai completely wasted. We expected a lot more for the price we paid!

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank PetitePrincess90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMumbai, Manager at Novotel Mumbai Juhu Beach, responded to this review, 3 April 2012
Dear Guest,

Namaste from Novotel Mumbai Juhu Beach!

Thank you for providing such an elaborate and detailed feedback.
We are delighted to know that you had a wonderful stay at our hotel. We have some of the finest restaurants in town that have gained popularity in a very short span of time.
The scenic view of the Arabian Sea from the restaurants is an add-on to the delicious meals cooked by our skilled chefs.
We apologise for the slow service by the poolside and for your experience at the Spa.
We have discussed this with the concerned departments and promise to take necessary action to improve on the same.
We look forward to welcome you again.

Warm regards,
Monica Edara
Marketing & Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Mumbai Juhu Beach

Property: Novotel Mumbai Juhu Beach
Address: Balraj Sahani Marg | Juhu Beach, Mumbai (Bombay) 400049, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Mumbai (Bombay)
#41 Spa Hotel in Mumbai (Bombay)
#51 Luxury Hotel in Mumbai (Bombay)
#67 Business Hotel in Mumbai (Bombay)
Price range (per night): $148 - $274
Hotel Class:5 star — Novotel Mumbai Juhu Beach 5*
Number of rooms: 203
Official Description (provided by the hotel):
Through a consistent top quality offer, Novotel contributes to the well-being of business and leisure travelers alike: spacious rooms with flexible features adapted to both work and relaxation, a balanced choice of food and beverages available around the clock, meeting rooms, friendly, attentive staff, children's play areas, fitness centers and places to relax. With a gorgeous view of the Arabian Sea and located in the cultural capital of Mumbai, next to the business hub, the hotel's location is idyllic! ... more   less 
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Also Known As:
Novotel Mumbai Juhu Beach Hotel Mumbai (Bombay)

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