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MHarshul
New Delhi, India

Simply the Best

5.0 of 5 bubblesReviewed 31 Mar 2017
When it comes to service and understanding needs of a business traveler,there is no hotel better than Kohinoor Elite. The feel of the Hotel is truly international. They offer unmatched service like Airport pick up and drop, Meals all throughout the day and laundry. Once you check in Kohinoor Elite there's nothing to bother.

The rooms are very spacious and have a very fresh appeal. Staff is cordial and helpful. Hotel is near to BKC and well connected.

It's my first choice to stay at Mumbai
Date of stay: March 2017
Room Tip: Always choose a back facing room
Trip type: Travelled on business
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelKohinoorMumbai, Management at Hotel Kohinoor Elite, responded to this review
Responded 4 Apr 2017
Dear Guest,

Greetings from Hotel Kohinoor Elite!

Receiving a perfect 5 star rating from our guests is the best way to start our day and we thank you for giving your feedback on this renowned travel forum. Our associates at Hotel Kohinoor make sure to provide you with an experience of a lifetime which has always garnered us with such motivating reviews. We are glad to know that the subtle ambience of our hotel and our rooms was the highlight of your stay with us. It is a pleasure to know that our delectable culinary spread and flawless assistance left you impressed.

We look forward to your continued association and do keep a tab on our social media pages for latest offers and updates to make your next stay with us even more pleasant.

Best Regards,
Management @ Kohinoor Elite
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (474)
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Reviewed 27 March 2017

The hotel was clean but bed were very small we were couple and a child but given smaller than queen sized bed, lunch, dinner and breakfast were almost same the two days I stayed. Nothing is nearby the hotel.

Date of stay: March 2017
Trip type: Travelled with family
Thank varung7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelKohinoorMumbai, Management at Hotel Kohinoor Elite, responded to this reviewResponded 30 March 2017

Dear Guest,

Greetings from Hotel Kohinoor Elite!

We look forward to feedback from our guests as it helps us focus on the areas that require our attention. Our hotel is a preferred choice by both leisure and business travelers because of the impeccable services and hospitality provided by our associates.

However, it’s our regret that your experience with us wasn’t at par with your expectations. We can assure you that such is not the norm here. Your feedback has been shared with the respective teams to be looked into immediately.

We do hope that you’ll give us another opportunity to offer you a flawless and a memorable sojourn.

Best Regards,
Management @ Kohinoor Elite

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2017

Stayed there for two days and I must admit it was very soothing. Excellent service quality, staff is very accommodative. Food was also very tasty with variety of dishes. I'll definitely recommend it to my friends and family.

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank ashishp1497
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelKohinoorMumbai, Management at Hotel Kohinoor Elite, responded to this reviewResponded 22 March 2017

Dear Guest,

Greetings from Hotel Kohinoor Elite!

What a great way to start the day with the excellent ratings on this acclaimed forum of
Trip Advisor! We are elated to know that you and your partner had a soothing and memorable stay with us. It makes us happy to hear commendations about the flawless services rendered by our team. We are delighted that you relished the widespread culinary spread.

Serving you was a pleasure and your patronage is of utter importance to us. We’ll be looking forward to your next stay at Hotel Kohinoor Elite. Meanwhile do keep in touch with us through our website and social media channels.

Hope to see you soon!

Best Regards,
Management @ Kohinoor Elite

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2017

Good Spacious Room, King Size Bed & Buffet Meals are many such facilities that already included in the package. Especially liked few more additional features missing everywhere else like 4 piece of laundry everyday, high tea etc. Very comfortable & stress free stay especially if you are travelling with Family.

Room tip: Go for King Size Bed Rooms
Date of stay: March 2017
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank AmitKashyap_y2k
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelKohinoorMumbai, Management at Hotel Kohinoor Elite, responded to this reviewResponded 18 March 2017

Dear Guest,

Greetings from Hotel Kohinoor Elite!

We love hearing back from our patrons and learn about their experience. It’s our delight that you enjoyed your stay with us. We are glad to hear commendations of our ‘spacious’ rooms, prompt services, and the culinary fare. Our team strives to make our guests feel pampered, and to know that you did have a ‘comfortable and stress free stay’, makes us happy.

Serving you was a delight and we’ll look forward to host you again. Plan a trip with your family and explore the magnificent city of Mumbai.

Best Regards,
Management @ Kohinoor Elite

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2017 via mobile

Stayed there for a day and everything was nice about this hotel... room, service, food, location Managed very professionally & helpful staff... The package includes all food which is nice and makes stay easier!

Date of stay: March 2017
Trip type: Travelled on business
2  Thank mauliks2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelKohinoorMumbai, Management at Hotel Kohinoor Elite, responded to this reviewResponded 13 March 2017

Dear Guest,

Greetings from Hotel Kohinoor Elite!

The best rating we receive is the total satisfaction of our guests and we are glad to know that you had a great experience while staying with us. Our associates strive for excellence in hosting our guests and your remarks reaffirm that. We are glad to know that the delectable culinary fare and their impeccable services made your stay even more memorable. Your gracious words are enthusiastically received by our team.

We thank you for recommending our hospitality and look forward to your continued association with us.

Best Regards,
Management @ Kohinoor Elite

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2017 via mobile

Selected this hotel based on my past experience. Overall the hotel is good. Rooms are spacious neat and clean. Food airport transfers and laundry included in the tariff is definitely a welcome. Food and service quite good.

Date of stay: March 2017
Trip type: Travelled as a couple
1  Thank Sharad K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelKohinoorMumbai, Management at Hotel Kohinoor Elite, responded to this reviewResponded 6 March 2017

Dear Guest,

Greetings from Hotel Kohinoor Elite!

Hearing back from our guests is always a pleasure. We are elated to have earned your patronage with our best-in-class services and hospitality. It makes us glad to hear commendations of our well- facilitated rooms, airport transfers and laundry services. We are happy that you and your loved one relished the culinary spread at the hotel.

Your next sojourn with us is eagerly awaited as hosting you was a delight. Do check out the many offers on our Facebook page before you book with us next.

Best Regards,
Management @ Kohinoor Elite

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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