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“Bad Experience”
Review of Midland Hotel

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Midland Hotel
Ranked #158 of 453 Hotels in Mumbai (Bombay)
Reviewed 8 March 2012

This should not be classified as a hotel as the motels in North America are far better. The room was very small with little or no room to walk as the twin beds took up more than 70% of the floor space. The wash room was substandard for any hotel. The location had no elevator. The moment we checked in after seeing the room we left our bags and went out. We came back 3 hours before checking out. I would not stay at this place again for any price. The pick-up and drop-off facility was good and the staff were very helpful. Other than its close proximity to the airport I have no favourable comment

Room Tip: Do yourself a favor stay elsewhere
  • Stayed: February 2012, travelled with family
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1  Thank TVN537
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCGMUMBAI, Owner at Midland Hotel, responded to this reviewResponded 9 March 2012

"Namaste"
many thanks for the review that you have posted in respect to your stay at our hotel.

we would like however clarify that in respect to the room size the hotel rooms are of minimum 170 square feet and all rooms have twin beds, each having a size of 6x 3 square feet ,. therefore the total area occupied by 2 beds is about 36 square feet. which is about 20% of the room size. to say that the beds occupy 70% of the room area is not correct on your part the same is false and misleading.

as regards to bathrooms we have never ever recieved a review which says that the same are substandard. ( all our hotel bathrooms are clean and modern and have all bathroom amenities/running hot n cold water 24 hrs/ shower/hair dryer/mirror) therefore this comment is also completely false misleading and incorrect. we have guest travelling from all across the globe and with mutiple nights of stay with us. we have always been appreciated for our cleanliness. therefore very suprised to note your comments as you did not even spend few hours at our hotel as per your claim and have found the bathrooms to be substandard...

your comparision of our hotel with northamerican hotels seems to be to far stretched.

glad to note that you found our 2 way compliemntary airport transfer facility in Toyota air-conditioned vehicle to be satisfactory and you were also very happy with our services and staff.

yes you are corect the hotel does not have a elevator and we ourselves do not claim that we have one. just to put things in the correct perspective we would like to state that the hotel has a reception on the ground level and has just 2 upper floors with 26 rooms and has a roof top garden ( open to sky) with beautifully potted plants and umbrella shades. this roof top garden area is very much liked specially by our international tourist, just to mention that each morning the buffet breakfast is served at this level ( Sir, as you were in the hotel for just a couple of hours based on your flights schedules you did not have an expeierence of this area and services)


thanking you once again for your time and effort in respect to the comments posted.

we will surely try our best to provide you with the best of our services on your future visits.

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Reviews (218)
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79 - 83 of 218 reviews

Reviewed 26 February 2012

As most people we used this hotel as a convenient stop over for 1 or 2 nights before an outbound flight. The free transfer to and from the airport worked very well as the hotel is quiet close to both airport entrances.

The rooms was clean, although as noted a little small (especially the bathroom), which was ok for one night and 2 days.

For a 2 star the hotel is very good with an overall new or rather "fresh" look, large, new TV with lots of channels, room service, etc.

The breakfast on the terrace is really nice and the restaurant attachted is fantatstic!! Good and check it out.

The staff is friendly and helpfu. However I would have expected more help, esp. from reception desk when trying to sort out a taxi. The taxi drivers are unbevlingly pestering and the riksha drivers don't have a clou (the girls at the reception desk advised us to take a riksha since we only went to Bandhra). The porter of the hotel didn´t speak any English, so we were pretty much on our own, as if stranded somewhere in the jungle. and not in front of a Mumbai hotel.

The area is ok, but as a European tourist you are likely to get a lot of stares and the taxi drivers in front of the hotel will pester you, as might some beggars on the street (happened to us). The girls at the front desk actually advised us not to go out as there is nothing much to see, and to go the Beach instead.....

All in all an ok option for a stop over givien the ridicoulosly astronomic prices in Mumbai. (We paid 150 Eur here for a 26 hour stay)

Room Tip: We had the back facing room which was a good option: No view, but no noise either.
  • Stayed: February 2012, travelled as a couple
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1  Thank saschabcn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2012

We stayed at the Midland last Wednesday arriving at 9:00 in the morning after a long flight. We were picked up at the airport and were transferred quick to the Midland. Set back from the main road luggage was quickly brought to reception. Our room was ready and although a little small the ac worked and it allowed us to get some sleep after our trip. Mid afternoon we decided to try the roof top garden retraraunt a bit basic but we were Mumbai. In all a pleasant stay don't expect pristine white sheets or cups without chips etc but very reasonable price considering. For a quick stop over this is ideal.

  • Stayed: February 2012
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2  Thank Pughy1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2012

I prefer this hotel:
#1 - Near to US Consulate ( 10-15 min drive )
#2 - Near to airport ( 10-15 min drive )
#3 - Very neat and Clean
#4 - Reasonable price when I compare the neat & clean part

Overall, it is good for short visit if you dont plan to spend much money and prefer a neat & clean hotel.

I would rate this hotel 3.5/5. Will recommend this hotel to anyone except families. Room size is too small esp bathroom.

You can expect some noise even you asked for Noise Free room. In the night time, you can hear the noise of International flights in every 15-20 min. But I was able to sleep. It was good.

Staff: They are friendly and good with what they do. They seem to try their best to please the customers.

Will prefer this hotel if I am visiting Mumbai alone.

Room Tip: You can ask at reception about whether you prefer day or night use room. You may explain your requir...
  • Stayed: February 2012, travelled on business
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Thank GopalDasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2012

For the money you pay not bad at all. It doesnt have the decor of a star hotel. Basic property but suffices a travellers needs. Decent room size. Food is good through in the Restaurant and Bar which is in the hotel . Rooms service was good and fast . Central location close to Airport. Only one remark rooms that face the road arent great for peaceful sleep. Busy road so traffic is always there even at midnight. Prefer rooms at the back side.

Airport transfers complimentary, wi-fi not very expensive. Breakfast very basic but was ok for short stay.

Room Tip: Dont take rooms facing the road
  • Stayed: February 2012, travelled on business
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1  Thank mani123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Midland Hotel

Address: Jawaharlal Nehru Road | Santacruz, Mumbai (Bombay) 400055, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #158 of 453 Hotels in Mumbai (Bombay)
Price Range: $69 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Midland Hotel 2.5*
Number of rooms: 24
Official Description (provided by the hotel):
A deluxe 2 star hotel with all modern amenities with attached Air-conditioned Restaurant and Bar. (Garden treat Restaurant and Bar). all hotel rooms are equipped with Sony LCD TV, Digital Safe Locker, Toshiba Split Air conditioners (Super quiet), Hair dryers, High speed WiFi entire hotel, Roof top Terrace Garden with complimentary Buffet breakfast, etc....The hotel provides Complimentary 2 way Airport transfers in Air conditioned Toyota Van from both the domestic and international airports. ( hotel is just 10 minutes drive from international and 5 minutes drive from domestic airport) ... more   less 
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