We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Nearby Hotels
Reviews (3,907)
Filter reviews
3,907 results
Traveller rating
2,946
741
136
40
44
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
2,946
741
136
40
44
Show reviews that mention
All reviews excellent service t nagar pondy bazaar travel desk pleasant stay excellent hotel breakfast spread special mention room service special thanks excellent stay delicious food the heart of the city great experience courteous staff great hospitality rooms are spacious
Selected filters
Filter
Updating list...
3,125 - 3,130 of 3,907 reviews
Reviewed 20 January 2017

Where do I begin with this hotel bearing in mind this was our first trip to India and we were unfamiliar with what Chennai had to offer. The hotel owner should be proud of the employees he employ. I cannot thank them enough for the warm hospitality they have shown us. We were welcomed like family to this hotel. My children loved Chennai and when asked why they said mom we loved the hotel. Nothing was too much for the staff. My special thanks to my amazing sons at JHind Restaurant, George, Vimal Rajendaren and the super star Chef Dinesh Ravikumar. To SureshKumar and Baskar at the concierge desks thank you so much for all the effort you did to make our stay memorable. I always say the food and bed can be good but if the people are not then your stay is never enjoyable but here at Grand GRT we had an all round AWESOME AWESOME experience. Hotel is central, staff is beyond excellent, rooms are of five star value, food is delicious (5*), driving staff is very learned about the city and patient. We will be back because of Grand GRT and the friends we made. 11 our of 10 for GRAND by GRT Hotels.

Room tip: Higher Floors have lovely views and less quiet.
Date of stay: December 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Happytraveller1719
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChennaiGrtgrand, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 21 January 2017

Vanakkam and Good Wishes Dear Guest,

Many thanks for taking the time to share your recent stay experience you had with us on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels.

Thank you for highlighting the Rooms, Staff, Culinary Offerings and our Hospitality which we will share with our team and they will be delighted and further motivated to sustain the quality and best services which we always strive for and we assure the consistency will be maintained.

Your Special appreciation on Concierge desk, Travel Desk and J.Hind staff is noted and it will be passed on to them.

Once again, thank you for inspiring our team with your kind remarks and touch points. We are honored to receive your patronage and assure you of replicating the same during your upcoming visits at Grand by GRT hotels in the near future. We eagerly look forward in welcoming you back soon at GRT.

Best Regards

Shiv Kiran
Front Office Manager
HP: 98409 64278

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2017

Date stayed: 17/12/16
1/1/2017
2/1/2017

In a holiday littered with good hotels. The Grand stood out as a top performer. My wife and I really enjoyed this place. A haven for comfort and service. Rooms were excellent. Location was good. Close to shopping area.

I will stay here again in my next visit to Chennai. No need to look elsewhere.

Keep it up.

Room tip: Higher floors have better views. Other than that its all good.
Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank peerr2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChennaiGrtgrand, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 20 January 2017

Vanakkam and Good Wishes Dear Guest,

Many thanks for taking the time to share your recent stay experience you had with us on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels.

Thank you for highlighting the Rooms, Staff, Culinary Offerings and our Hospitality which we will share with our team and they will be delighted and further motivated to sustain the quality and best services which we always strive for and we assure the consistency will be maintained.

Once again, thank you for inspiring our team with your kind remarks and touch points. We are honored to receive your patronage and assure you of replicating the same during your upcoming visits at Grand by GRT hotels in the near future.

Best Regards

Shiv Kiran
Front Office Manager
HP: 98409 64278

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2017 via mobile

Nice hotel, good ambience. Located close to all shopping mall. The room had stuffy smell but well appointed.
The staffs are friendly and courteous especially Mr Raj at the ala carts restaurant was xtremely engaging.
I felt the bar needs to be more lively , was dull with staffs engaged in their own job.
I need to keep waving for a refill.
The breakfast had a well spread of dishes and guys I liked your denim spreads . Really out of box. Overall good package.

Date of stay: January 2017
Trip type: Travelled on business
1  Thank manojp583
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChennaiGrtgrand, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 17 January 2017

Vanakkam and Good Wishes Dear Guest,

Many thanks for taking the time to share your recent stay experience you had with us on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels.

Thank you for highlighting the Rooms, Staff, Service at J.Hind restaurant, Culinary Offerings and our Hospitality which we will share with our team and they will be delighted and further motivated to sustain the quality and best services which we always strive for and assure we will maintain the consistency as always.

Your note on the improvement in the Bar service is well noted and surely we will look and do the necessary training and ensure they are up to the perfection and they delight as well.

Once again, thank you for inspiring our team with your kind remarks and touch points. We are honored to receive your patronage and assure you of replicating the same during your upcoming visits at Grand by GRT hotels in the near future.

Best Regards

Shiv Kiran
Front Office Manager
HP: 98409 64278

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2017

• Courteous welcome by staff on our arrival. This polite behaviour and attitude was observed throughout our stay from security and valets to front office to housekeeping and food services.
• Our standard room was well equipped and well maintained. Branded cosmetics and toiletries were provided.
• High consciousness about safety of guests. Access to rooms and even to the lifts ( for going up; going down was unrestricted ) was with a computerized key card. A safety locker was provided in the closet of the room.
• Bazaar restaurant served a la carte items as well as displayed a generous buffet of mixed cuisines. “Street food” was a recent addition, as advertised in and outside the hotel. The complementary breakfast was lavish, with a copious variety of veg and non-veg items, a live counter for eggs to order, wide choice of bakery items and beverages.
• The Art Bistro was a recent interesting innovation.
• Spa salon was available in the basement.

Room tip: Choose your room on a floor to suit your budget. Better view from a higher floor and room rent are proportional here !
Date of stay: November 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank deepakbhatia57
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChennaiGrtgrand, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 11 January 2017

Vanakkam and Good Wishes Dear Guest,

Many thanks for taking the time to share your recent stay experience you had with us on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels.

Thank you for highlighting the Rooms, Staff, Culinary Offerings and our Hospitality which we will share with our team and they will be delighted and further motivated to sustain the quality and best services which we always strive for and assure we will maintain the consistency as always.

Once again, thank you for inspiring our team with your kind remarks and touch points. We are honored to receive your patronage and assure you of replicating the same during your upcoming visits at Grand by GRT hotels in the near future.

Best Regards

Shiv Kiran
Front Office Manager
HP: 98409 64278

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2017

I recently got a chance to attend an ayush homam (Child's first birthday )function performed at grt grand .

As soon as I entered the hotel , I taken aback by the breathtaking comfy interiors.
I proceeded to the first floor where the occasion was held .
It was a quaint occasion. We were served delicious milkshakes , coffee and tea in the ceremony hall. Lunch was served in the dining area .

The décor on the first floor has scope for further improvement with addition of some more paintings

The Lunch was served on banana leaves as it was traditional occasion.

The best aspects of the lunch were the malpua and jalebis .
The malpua was richly decorated with sliced pistas and seemed to melt in my mouth with a buttery taste . The jalebi with saffrons tasted heavenly
Yes it seemed that the standard lunch menu also included North Indian Sweets .

We were also offered ice creams ,fruit salad and dry Gulab Jamun on side
Rice was served with ghee and parrupu (dhal) initially followed by morkoyambhu(kadhi like dish ),rasam and curd rice. We were also offered papads, cabbage curry , parruppu usilli and ammai vadha on the side . I completely relished the cabbage curry, parruppu ussilli and vadha . Finally I finished off the lunch with payasam (kher)

The Morkoyabhu had a pinch extra turmeric powder and the payasam and potato fry also had scope for improvement .Maybe a pinch of saffron in the payasam would have done the magic. The potatoes perhaps needed a extra fry time :)

In Summation Lunch GRT grand proved to be a delight for me and my family

Date of stay: January 2017
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank PoornimaC12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChennaiGrtgrand, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 9 January 2017

Vanakkam and Good Wishes Dear Guest,

Many thanks for taking the time to share your recent experience you had with us on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels.

Thank you for highlighting the Banquets, Staff, Culinary Offerings and our Hospitality which we will share with our team and they will be delighted and further motivated to sustain the quality and best services which we always strive for and assure we will maintain the consistency as always. Indeed we are glad to hear you you and your family has relished the Lunch and we also noted the suggestions which we will surely look on and will ensure will improvise on the same.

Once again, thank you for inspiring our team with your kind remarks. We are honored to receive your patronage and assure you of excelling during your upcoming visits and events at Grand by GRT hotels in the near future.

Best Regards

Shiv Kiran
Front Office Manager
HP: 98409 64278

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews