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Traveller rating
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All reviews anna salai housekeeping staff spencer plaza express avenue rooms are small value for money short stay marina beach front office early check chennai city business trip room service nice experience dosa special thanks comfortable stay
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Reviewed 25 February 2021

The room is small and rest rooms not maintained proper taps and shaver with rust .The restaurant is good and wonderful quality. self service only. other ambiance good and reception person was patient to answer all

Date of stay: January 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank rajeshkumar2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vineesh Kurup, Other at ibis Chennai City Centre Hotel, responded to this reviewResponded 26 February 2021

Dear Guest,

Thank you very much for staying with us and for taking the time to share your experience. While it is my pleasure to learn that you had an overall positive experience with us, I regret that you were not fully satisfied with all aspects of your stay. A part of the Accor Group, ibis has always focused on being eco-friendly and innovative with focus on quality comfort and well-being at the best price. In the economy hotel sector, ibis offers a clean, modern and perfectly equipped room. The rooms are designed keeping in mind a comfort of a traveler, an example of this is the unrivalled Sweet Bed by ibis that helps you sleep well. We have made the note of your concern about bathroom fixtures so please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We thank you again for your feedback and wish to welcome you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2021

Travelled entire family to attend US Consulate for a family member’s passport renewal. Location is close. Extraordinary service by team. Covid precautions maintained each and every part of the process. Highly recommend this place to stay.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank gopijasti1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vineesh Kurup, Other at ibis Chennai City Centre Hotel, responded to this reviewResponded 26 February 2021

Dear Guest,

Thank you for reviewing us on Trip Advisor. It always feel happy to know that our guests are recognizing the efforts made by our staff. I would share your feedback with our entire team , they would be really happy to read this. My team and I look forward for your continue stay.

Sincerely,

Vineesh Kurup
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2021 via mobile

Awesome place gud hospitality,well hygiene maintenance and service is gud and greetings and meeting , welcomeing is nice overall gud experience,we will come once for a stay in your hotel and thanks special to your team members

Date of stay: January 2021
Trip type: Travelled with friends
Thank Navigate352640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vineesh Kurup, Other at ibis Chennai City Centre Hotel, responded to this reviewResponded 27 January 2021

Dear Guest,

We very much appreciate your comments regarding your stay at the ibis Chennai City Centre.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Vineesh Kurup
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2021

A very good hotel.The reception staff is excellent in their approach ,very helpful and courteous.The rooms are very clean and the support staff are doing excellent work. on the whole had a very comfortable ,pleasant and satisfying stay. Will definitely recommend to friends and family.
It would help in locating this hotel if a bigger sign board is put up in a more prominent place.

Date of stay: January 2021
Trip type: Travelled with family
Thank anands57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vineesh Kurup, Other at ibis Chennai City Centre Hotel, responded to this reviewResponded 21 January 2021

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Vineesh Kurup
General Manage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2020

Premises are Very clean and neat and staff is very pleasant and responsive, overall experience is excellent , Cost is very reasonable and very close to us consulate and have good connectivity to central station

Date of stay: December 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank bvemula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vineesh Kurup, Other at ibis Chennai City Centre Hotel, responded to this reviewResponded 21 December 2020

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Vineesh Kurup
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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