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“Excellent Service!”
Review of Mayfair Darjeeling

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Mayfair Darjeeling
Ranked #2 of 97 Hotels in Darjeeling
Certificate of Excellence
Aberdeen, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Service!”
Reviewed 22 February 2012

My family took a short excursion to Darjeeling in November 2011 and stayed at the Mayfair Hotel for 3 nights. The reception staff were very friendly and quick to help with any questions we had, for example we needed information regarding how to get to a Tea Estate in the Jalpaiguri district which they were able to assist with. The morning that we were due to leave really early in the morning to travel to the Tea Estate (Before breakfast was due to be served), the hotel very kindly offered to prepare a packed breakfast and also a packed lunch for us including juice, muffins, sandwiches and cakes to take with us on our travels. It was really nice of them to provide us with food for our travels and the food in general at the hotel was good too although we didnt experience the buffet breakfast during our stay. They have a fantastic range for vegetarians...the food for the evening meal reminded me of my grandmothers curry. The serving staff were attentive and friendly, especially our favourite-Simon!
I loved the quirky decor of the hotel, especially the aesthetics of the outside of the building! It was beautiful. We had booked a family room which basically incorporates two separate bedrooms each with their own bathroom which was great. Both of the rooms included an electric heater and a log fire too as in November Darjeeling gets quite cold.
I would recommend this hotel as the service was excellent, the rooms were clean and cosy and all the staff were friendly. We will be returning to this hotel in the future!

  • Stayed November 2011, travelled with family
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Helpful?
1 Thank Ayeisha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (188)
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Kolkata
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 February 2012

I visited Mayfair Darjeeling for 4-5 days in the 1st Week of January, 2012 with my family. We took advantage of an Off-Season package they offered us which included a Double Deluxe Room, Breakfast & Dinner. The hotel was impressive, appealing and comfortable. It's a place you want to return to. The staff were courteous, but they were a bit short-handed, especially in the dining area. The breakfast buffet was very good, the dinner however, could have been better, especially for non-vegetarians. The travel arrangements made by the hotel - airport pick ups & drops (included in the package) and local sightseeing were quite satisfactory. We also took advantage of their Spa facilities and they were pretty good. Our kids enjoyed the play area near the Library. I would definitely recommend this hotel to my friends and readers here.

Room Tip: We had a double deluxe room in the Orchid Villa. It was spacious, comfortable and quiet.
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  • Stayed January 2012, travelled with family
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Helpful?
Thank BWWKolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 February 2012

Our stay at the Mayfair was excellent. The staff was very kind to us and showed us the utmost hospitality, from providing us with umbrellas to giving us cake in our room! The staff in the dining hall was excellent as well, and there was a plethora of indo-chinese and continental cuisine. The only problem we ran into was that one of the staff booked an excursion for us that included the Zoo and the Mountaineering Institute, but both of these places happened to be closed the day we took the excursion - if the staff can know ahead of time what will be opened and closed, that would be helpful. Otherwise, I would highly recommend staying at this hotel. There is a lovely lawn on the property where you can sit in the morning, and feel the mist and the fresh air of Darjeeling. The excursions we did go on, such as going to the Happy Valley Tea Estate and on the Darjeeling Toy Train, were so much fun! When we got home in the evening, we were able to retire by drinking tea that was provided in our rooms and curling up with blankets as we watched TV. The rooms are beautiful, with wooden floors and walls and cozy beds and sofas. We enjoyed the views of the highlands thoroughly. Also, one thing that unfortunately deters people from visiting Darjeeling is the thought of having to drive up 7,000 feet on the side of a hill. I would ask those people not to feel hesitant because the drivers associated with the Mayfair hotel are EXCELLENT, and they know about safety and how to manage driving these roads. They will pick you up at the Bagdogra airport, take you back, and can take you on a number of excursions throughout the region. The Mayfair hotel made Darjeeling unforgettable for us; we miss it a lot and can not wait to go back to the Mayfair one day!

  • Stayed July 2011, travelled with family
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Helpful?
2 Thank pdgd1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 February 2012

This was my second trip to mayfair darjeeling and i am happy to see that they have maintained their standards and in some aspects to have improved as well. The staff were very courteous and friendly and did their best to make our stay comfortable. We stayed for 3 nights on and from 21st Jan 2012 and inspite of the biting cold outside the common areas were always very comfortable. The rooms were kept warm with room heaters and the fireplaces were lit every night and there was no dearth of coal. The rooms were beautifully decorated and were very spacious and comfortable. The tea room and the dining rooms top are very beautifully made up I could find no fault with either the decor or the hospitality. However there were a couple of blotches which prevented from marking the hotel with a perfect 5 star. The first was the non performance of their geysers in the bathrooms. To be fair water is scarce in darjeeling but they ensured we got water round the clock but the geysers always stooped midway between baths. The second and more important grouse is that the quality of food has really gone down. I am able to say this because the last time we visited in 2004 the food was exceptional and this time it was quite ordinary. I believe they have sent their best cooks to sikkim and as a result the taste of food has really gone down. I had probably the worst sausages in my life here for breakfast. Coming back to the positives I would recommend this hotel to all travellers who can afford the cost as no other hotel in Darjeeling comes close because I have stayed in New Elgin, Windemere, Sinclairs and none of them come close ..... happy holidays

Room Tip: Room no. 6 above the reception is big and very comfortable
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  • Stayed January 2012, travelled with family
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Helpful?
1 Thank bunty75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corvallis, Oregon
Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 6 February 2012

I stayed at the beautiful heritage hotel for four nights in November. Darjeeling weather was clear, sunny and beautiful. Lots to do in the area. Mayfair was beautiful, staff lit fireplace and tucked hot water inn my bed while I was at dinner. Buffets for breakfast, lunch and dinner served variety of good food for international clientele. Guests gather around 4 am for hot tea in the library before going off to see sunrise from tiger hill. Hotel is across the street from governor's residence and great viewing point for himalayas. Hotel has excellent service, beautiful rooms, access to Internet, a shop to purchase tea, a sunny playroom for children. Not right in the heart of town but a very easy walk to shop for cashmere. Make sure you see the Darjeeling zoo, tea plantations, Tibetan Refugee Center, monasteries, tiger hill, mountaineering museum. I loved the city, the people, and this hotel.

  • Stayed November 2011, travelled solo
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Helpful?
Thank coco091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mayfair Darjeeling

Property: Mayfair Darjeeling
Address: | Opposite Governor House, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling District > Darjeeling
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites
Hotel Style:
#1 Luxury Hotel in Darjeeling
#1 Spa Hotel in Darjeeling
#1 Family Hotel in Darjeeling
#4 Romantic Hotel in Darjeeling
Price range (per night): $268 - $310
Hotel Class:4 star — Mayfair Darjeeling 4*
Number of rooms: 43
Official Description (provided by the hotel):
MAYFAIR Darjeeling - located in the lap of Mother Nature, is a star category deluxe heritage hotel that was once the summerhouse of Maharaja of Nazargunj. Located at prime location (opposite Governor's House) in Darjeeling, MAYFAIR Darjeeling is known for world-class facilities, state-of-the-art services, superb amenities, and a home like surrounding that pleases ever tourist. With 43 well-decorated and fully furnished rooms,the leading luxury hotel in Darjeeling provide you accommodation with the motive of "Stay with Us, Stay with Nature". Being over a century old, it still maintains the charm of the old world while having modern amenities and a young and vibrant staff. Warm fires in each room, spectacular sunsets, the stellar Spa, an exclusive Tea boutique and extensive dining options are just some of the reasons guests come back here time and again. ... more   less 
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Also Known As:
Mayfair Darjeeling Hotel Darjeeling
Mayfair Hotel Darjeeling

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