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“Nice Place but Bad Management”
Review of Park Prime Kolkata

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Park Prime Kolkata
Ranked #108 of 235 Hotels in Kolkata (Calcutta)
Reviewed 5 November 2017

This place was previously called the 'Chrome Hotel', and I had very good recomendations from my friends. But sadly I found out, that after it has changed hands, everything has been allowed to rot !!!
The rooms are not properly maintained, and there are small issues with everything from matresses to bathroom amenities !
The worst is the service experience, that one gets in this hotel ! It is, as if, all the staff are doing you a favour !!! I didnt even get anyone to take out my luggage, while checking out !
The food is also, not at all up to the mark. It was too spicy and badly cooked, and no one seemed particularly bothered on that issue !
All in all, it was a forgetable experience, and i hope never again to stay in this particular place !

  • Stayed: October 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank SDM1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 435 reviews

Reviewed 4 November 2017 via mobile

The hotel and the rooms itself are pretty great. The rooms are spacious, and the bathrooms are pretty nice as well, especially the shower taps. However, the maintenance is not up to the mark. We had to tell housekeeping to refill water bottles and bathroom amenities, which shouldn't be the case. However, I must say that the staff was well behaved, just that the management could be improved.
Another thing to note is that it's not easy to get the public taxi cabs from this location, so I'd recommend installing Ola cabs or Uber on your phone if you plan on staying here.

Stayed: November 2017, travelled with family
Thank Naziza A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2017 via mobile

Great hotel, good sized rooms but pathetic housekeeping. Shows how poorly managed this hotel is.

They have no regard for cleanliness and basic hygiene. Hotel seems to be poorly managed will absolutely inattentive manager.

Dirt was found everywhere from floor to chair. Pillow covers were dirty and out of size. Washroom taps had water stains on it. All these are basic things you expect from a hotel that claims to be a 4 star property.

Room table was dirty and full of scratches.

Stayed: June 2017, travelled on business
Thank anujkumbhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2017 via mobile

Visited for 2 nights. Booked though Agoda.Location Central Kolkata below AJC Bose flyover,very near to 7 Roads crossing. Room though small looking to tarrifs but comfortable. Reclining chair found requiring maintenance. On entering hotel, somewhat dull atmosphere was there. To entertain guest, I have to took him to another restaurant as Bar was not operational.. that's a drawback. Morning breakfast, a good spread, welcome service..Tea Coffee quality can be improved. Housekeeping was good as well clean rooms.Large parking space.

Stayed: October 2017, travelled on business
1  Thank Nanasheth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2017

Stayed from Aug 24th till Aug 29th. The deluxe room felt like a premium one. Great view of the city from the bed room, no smoking policy, gym, swimming pool at the top (a small one though) & the best if customer service.
If you are planning to stay here then include the free buffet breakfast in your package & you won't regret. They have the best of breakfast cuisine (South Indian, Mughlai & Continental).

  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank imirshads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Prime Kolkata

Address: 226 A.J.C. Bose Road, Kolkata (Calcutta) 700020, India (Formerly The Chrome Hotel)
Region: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Kolkata (Calcutta)
#30 Luxury Hotel in Kolkata (Calcutta)
Price Range: $79 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Park Prime Kolkata 4.5*
Number of rooms: 63
Official Description (provided by the hotel):
India's first hip hotel with 63 designer rooms. Centrally located. Facilities include 24-hour coffee shop, specialty restaurant serving haute cuisines, lounge bar, swimming pool, executive boardroom with high speed internet connection. ... more   less 
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Also Known As:
Park Prime Kolkata Kolkata (Calcutta), India - West Bengal

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