Our stay at ITC Royal was excellent. I have a large Suite room with big panoramic window. .
Great value and location.
However what stood out was great hospitality, warm welcome, caring excellent service and pleasantness by Santanu Dey in both outlet Grand Market Pavilion and Darjeeling Lounge. I would like add one more name of Amar in Darjeeling lounge for his politeness and happy nature. They made our stay more comfortable and satisfying.
The restaurant and food was amazing. Meals are very good and delicious
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