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Reviews (3,363)
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Reviewed 23 February 2012

I always enjoy my stay at this hotel. I usually get there after a harrowing day negotiating the city and it is an oasis of calm. It is the ideal environment to recharge and prepare for the next day.

The service is excellent. The rooms are nice but show a bit of wear and tear. The restaurants are great but expensive.

  • Stayed: February 2012, travelled on business
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1  Thank tm1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded 12 March 2012

Dear valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!!

Thank you for sharing your recent experience and your words of appreciation. We have noted your feedback. Your feedback would certainly be considered for us to evaluate our product offering for our guests and to address it to ensure a seamless experience in the future.
We look forward to welcoming you back to our warmth and indigenous hospitality in the near future

Warmest regards
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2012

Took my parents to stay for the first time.
They really enjoyed the care and attention that each of the staff gave.
Eden pavilions restaurant was outstanding. Their breakfast surpasses all others. Special reference to Sanjay, food and beverages manager who recognised me from my last trips.

Once again, great service and making the difference by going extra mile.

  • Stayed: January 2012
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Thank Goi45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded 6 March 2012

Dear valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!!

We are pleased to note that you have appreciated the services of the hotel and hospitality displayed by our associates. Our staff is trained to provide exemplary and personalized service to make our guests feel “Home away from home”. At ITC Sonar, we offer an array of award winning cuisines, catering to all tastes - ranging from Peshawri, that brings robust flavours of the North West Frontier & Dum Pukht, showcasing ' The Grand Cuisine of India ' to West View Bar & Grill, Pan Asian showcases the flavours of East Asia.

Should you like anything specific during your next stay, please do let us know when you make your next reservation.

Warmest regards

Hotel Management

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Reviewed 17 February 2012

Excellent property, located fairly close to the airport. The bypass brings down the travelling time by 15 minutes. The environment of the hotel is peaceful and green all around. The West View has by far the best musical group playing contemporary and jazz music. A must listen.

The buffet breakfast is elaborate and the Chef very attentive to his guests. He will want you to taste the Kolkata special dish which is excellent. The spread is well laid out and fresh juices are abundant. The staff are very courtesies and eager to help.

Room Tip: Rooms on the lower level are quiet.
  • Stayed: January 2012, travelled on business
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Thank raghumen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded 20 February 2012

Dear valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!!

We thank you for endorsing ’Responsible Luxury’. One of the cornerstones of our mission is ‘Luxury with Sustainability’ and an extension to this is ’Responsible Luxury’ - ITC Sonar, Kolkata was the pilot project for the ITC Hotels’. Built in 2003, we started preparations and enlisted with Clean Development Mechanism (CDM) a year later and got registered as a CDM project in 2006 – the first Hotel in the world to do so.
Also, ITC Sonar is a LEED (Leadership in Energy and Environmental Design) Platinum certified building by USGBC (United States Green Building Council)
We look forward to welcoming you back to ITC Sonar

Warmest regards

Hotel Management

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Reviewed 15 February 2012

it was a great experience with sonar......staff r very good ......squrity lady..she is very helpful....i want to share my exprience all of my friends....housekeeping service was very bad....the lady have so much attitude she doesnt know how to spoke with guest.i think she is frm nepal...if i came next time i refused to service my room..... smile is very important this industry .....rest this lady my holiday was wasm.......i want to come back again......

Room Tip: if you r a singl lady than eva floor is the best....
  • Stayed: February 2012, travelled on business
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Thank zenifa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded 20 February 2012

Dear valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!!

Thank you for sharing your recent experience and your words of appreciation. We have noted your feedback on our Housekeeping services. The same would certainly be considered for us to evaluate our product offering for our guests and to address it to ensure a seamless experience in the future.
On behalf of the ITC Sonar family, we look forward to welcoming you back to our warmth and indigenous hospitality in the near future

Warmest regards

Hotel Management

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Reviewed 10 February 2012

Located on the Eastern Metropolitan Bypass (EM Bypass) the Sonar is the choice for business travellers to the City of Joy.

The EM Bypass, incidentally will soon be the happening place in Calcutta with several top class hotels coming up virtually next door to the Sonar.

The Sonar is a very comfortable hotel with large rooms and bathrooms. It is efficient, orderly and businesslike. It's NOT the hotel if you are looking for the old world charm associated with the city. For that you need to go to another hotel.

The hotel as it stands has only five floors and feels almost resort like with water bodies running throughout the property. A tower is being added within the campus which should be ready in a couple of years.

Food is great, with a great breakfast spread. The breads are particularly exceptional and the croissants are delightful. The restaurants are all " stand alone" standard, something we don't always find in 5 Star hotels.

Service is friendly and courteous.

There is a rather nice mall (Mani Square) ten minutes drive from the hotel(taxis are easily available) which has a very nice food court, shops and multiplex cinema. So....you needn't hang around the hotel all the time!

Room Tip: Some rooms MAY be noisy in view of the tower coming up next to the hotel. Best to check this aspect.
  • Stayed: February 2012, travelled on business
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Thank BanditJamshedpur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded 20 February 2012

Dear valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!!

We thank you for your kind words. The story behind ITC Sonar is very compelling – Bengal is the inspiration & ITC Sonar is ITC’s tribute to the City of Joy. ITC Sonar is arguably the first business resort in the country. A resort in the urban context. One that has the efficiency of a business hotel yet the feet-up-feel of a resort. An upscale, world class, Asia’s best business Hotel set amidst resort surroundings. A fine fusion of functionality and creativity in an aggregated best location. One that is a consonance with ITC Hotels’ ethos of reflecting “rooted in soil” but dynamic in form and philosophy.

ITC Sonar showcases a plethora of Food & Beverage offerings as well as Kaya Kalp- The Spa, spread over 15000 sq feet and offering a delightful retreat from the pressing modern world.

Warmest regards

Hotel Management

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