This is one amazing hotel. From the moment you step through the door until the moment you check out your guaranteed a high level of professional service with a smile. Anuraag, Front Office Manager, could not have been more helpful ensuring my check in experience and room allocation was perfect. The ITC One room was exceptional, well organised, spotlessly clean, and the bathroom and toiletry products were first class. The business lounge provided a welcome refuge after a day in the city. Fatima was extremely professional and after the first evening always remembered my name and drinks order. There was a good range of canapés and they were delicious. I wanted to go to the FIFA u17 World Cup game at Salt Lake Stadium, but all tickets were sold out. When I asked Urbish, ITC Concierge if he could help he was able to get me a good ticket with a perfect view for the game. He really is exceptionally professional, polite and will go the extra mile to provide a first class service. He went out of his way to help me plan my days, suggesting itineraries and places to visit to get the very best tourist and cultural Kolkata experience. Well done everyone at ITC Sonar for ensuring I had an absolutely perfect stay always providing a high quality service with a smile.
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- Also Known As:
- Itc Sonar Hotel Kolkata (Calcutta)
- Itc Hotel Kolkata
- ITC Sonar Kolkata (Calcutta), India - West Bengal