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Reviews (140)
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All reviewsstayed herefront deskclean room and bathroomteenage boyswould definitely stay here againwithin walking distancehot tubgeneral managersoftball tournamentgreat customer serviceking bedfirst floorindoor poolcoffee makergreat breakfasta great staystaff was friendly
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Reviewed 4 December 2015 via mobile

From the smiling faces at the checkin desk to the good mornings of the cleaning staff, everyone did their best to make things pleasant. The room was spacious, clean and well appointed. The breakfast was excellent. The only complaint I have is that the supposed full length mirror does not let you see your feet. Some man designed that thing.

Stayed: November 2015, travelled with friends
Thank Judy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamSalesdirector, Director of Sales at Fairfield Inn & Suites Birmingham Fultondale/I-65, responded to this reviewResponded 5 December 2015

Thank you for your recent review of our hotel. We appreciate your feedback and hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2015

This will be my hotel of choice when returning to Birmingham area, which will be several times a year now that I have family here. Room was a good size with everything in working order, modern and very clean (room 204). Good location with restaurants and shopping close by.

  • Stayed: October 2015, travelled solo
    • Location
    • Cleanliness
    • Service
2  Thank JSTn29306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamSalesdirector, Director of Sales at Fairfield Inn & Suites Birmingham Fultondale/I-65, responded to this reviewResponded 10 October 2015

Thank you for your recent review of our hotel. We know that you have many lodging options and we appreciate your choosing to stay with us. We look forward to your next stay with us!

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Reviewed 11 September 2015 via mobile

We stayed here on our way to Florida. It was an excellent place to stay. The staff were the best and very friendly. Our room was very clean and comfortable. The breakfast area was also very clean with a good selection of food. There is a nice restaurant within walking distance for dinner. We are staying here again on our return trip.

Stayed: September 2015, travelled with family
2  Thank davidm19462015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamSalesdirector, Director of Sales at Fairfield Inn & Suites Birmingham Fultondale/I-65, responded to this reviewResponded 13 September 2015

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your return trip.

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Reviewed 5 September 2015

We stopped over at this hotel for an overnight stay to break up a long road trip. We couldn't have been more pleased with this choice. The staff from the front desk to the server at breakfast were everyone so very nice and courteous. We had trouble with our door locking and were quickly moved to a new room with great apologies from the front desk. We understand these kind of things happen, but the lady at the front desk (I'm so ashamed I cannot remember her name because she was a wonderfully kind woman!) was so apologetic and so polite. The room was very clean, quiet and the breakfast filled us up before we hit the road.

  • Stayed: August 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank kHads44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamSalesdirector, Director of Sales at Fairfield Inn & Suites Birmingham Fultondale/I-65, responded to this reviewResponded 7 September 2015

Thank you for your recent review of our hotel. We are glad that you enjoyed your stay and that our team member met your service expectations. Feedback such as yours helps us measure our performance and we appreciate your staying with us.

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Reviewed 19 August 2015

My husband, my 4yo twin sons, and I stayed here last weekend. We were traveling from visiting family in Indiana back to our home in Florida. Due to the good reviews for this hotel, we stopped for a night. It was a very nice hotel. The rooms are nice with modern decor and the breakfast was good.

However, as federal employees we are used to getting the Government rate at hotels. We were told it isn't offered on weekends. So we had to pay full price. Since there are many other hotels offering the Government rate on weekends, we probably would not stay here again. We were just so tired Sat night we paid regular rate, but in the future we will seek a hotel offering the Government rate.

  • Stayed: August 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Sara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamSalesdirector, Director of Sales at Fairfield Inn & Suites Birmingham Fultondale/I-65, responded to this reviewResponded 21 August 2015

Thank you for your recent review of our hotel. The government rate is offered at our hotel daily. When the rooms allocated for government rate sell out, then our rates automatically pull up best available. I apologize for the misinformation you received from our team and will certainly be re-training staff so that they are aware of how to pull up the rate.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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