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Reviews (416)
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Traveller rating
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246
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All reviewsshower roomfire pitfront deskseparate toiletvon braunsitting areasliding doorfree shuttleclose to downtowndesk areashuttle servicewould definitely stay here againoatmealconvention centerwork spaceking suitefridge and microwave
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116 - 121 of 416 reviews
Reviewed 21 June 2016

Some kind of reunion happening the weekend we stayed there and staff was overwhelmed. Pool needed cleaning but room was very nice. Staff was friendly. Kids were running around everywhere and dirtying up the elevator.

Room Tip: Away from elevator.
  • Stayed: June 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank benhunt78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at SpringHill Suites Huntsville Downtown, responded to this reviewResponded 21 June 2016

Dear benhunt78,

Thank you for sharing feedback on your recent stay. It's unfortunate to hear that we fell short of meeting your expectations. Your comments are important to us as guest satisfaction is our highest priority. We value your business and do hope you'll visit us again in the future to see our improvements.
Thank you again for writing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2016 via mobile

Newer Marriott property. Reception always greets with a small on their face. Recommend for business trips. Delivery serves for meals. There's no restaurants within walking distance of the property. Large suite room with couch and work space. The bathroom a bit odd. Toilet and sink separate area of shower.

Stayed: March 2016, travelled on business
Thank bayoubarrel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at SpringHill Suites Huntsville Downtown, responded to this reviewResponded 21 June 2016

Dear bayoubarrel,

The entire staff at SpringHill Suites Huntsville Downtown would like to thank you for the wonderful comments and glad we made your stay great. We’re happy to hear that the clean accommodations and value added amenities made for an exceptional stay.

Thank you once again for writing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2016

I wanted to give praise to a fine gentleman named Taylor.. He was so cheerful upon our arrival. Driving 9 hrs through multiple thunderstorms, His SMILE just put one on ours too. Rooms were great as well..

  • Stayed: June 2016, travelled with family
    • Value
    • Location
    • Service
Thank bec7142003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at SpringHill Suites Huntsville Downtown, responded to this reviewResponded 17 June 2016

Dear bec7142003,

Wow! Thanks for the great review. I'm so glad you enjoyed your stay. It was definitely our pleasure to have you stay with us. I will share your review with our entire staff.

Thanks again for the great review and choosing to stay with us.

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Reviewed 13 June 2016 via mobile

The entire staff was extremely caring and kind to all of my family and friends during our recent visit. There were numerous families arriving and leaving different days while attending my son's wedding, and the desk staff took care of each family efficiently. The house cleaning staff was very helpful and polite. My mother is elderly and it's hard for her to get around. One of the ladies stopped cleaning and helped her. This meant a lot to my family! Also, the building was very clean.
Highly recommend this place and we will stay there again!

Stayed: June 2016, travelled with family
Thank dedurr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at SpringHill Suites Huntsville Downtown, responded to this reviewResponded 17 June 2016

Dear dedurr,

The entire staff at SpringHill Suites Huntsville Downtown would like to thank you for the wonderful comments and glad we made your stay great. The entire team at Springhill Suites Huntsville Downtown AL enjoys making our guests feel a part of our family. Please plan to visit us again the next time you travel to the area.

Thank you once again for writing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2016

Very nice hotel. The rooms are very comfortable and modern. I loved the layout of the room. Shower was large and good water pressure. It is also close (within 5 minutes) to downtown restaurants. The staff was very courteous and attentive to our needs. We did have a complaint about our refrigerator making noises but it was repaired/replaced quickly. Breakfast was about average for a hotel.

  • Stayed: June 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank Bamaref1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at SpringHill Suites Huntsville Downtown, responded to this reviewResponded 17 June 2016

Dear Bamaref1,
Thank you for taking the time to complete the online review and sharing your experience with the SpringHill Suites Huntsville Downtown. I certainly appreciate your feedback on our outstanding staff members who gave you the royal treatment! The 5 out of 5 STARS is greatly appreciated and made for an exceptional stay. Please plan to visit us again the next time you travel to the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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