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Karma Royal Palms
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All reviewsbenaulim beachswimming poolneha sharmamini storerecreation roomsofa cum bedhouse keepingdaily activitiesweek stayexcellent stayin house restauranthousekeeping staffresort staffcomfortable staynice resorttable tennisindoor games
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291 - 296 of 940 reviews
Reviewed 3 January 2017 via mobile

The resort is tired. Went there as a members quest, but not for couples.

The pool was the centre of activities, and for families with children if was wonderful.

But it is a budget resort resort, and for that market probably works.

Also it is positioned about 20 min walk from the beach, which is the attraction of the area, bit in the middle of the day, too hot and too long to navigate.

Rooms are ok, our room had a comfortable bed, no seating other than dining chairs, and the bathroom serviceable.

Must be better places to stay??

Stayed: January 2017, travelled as a couple
Thank LSDFEZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Resorts I, General Manager at Karma Royal Palms, responded to this reviewResponded 12 January 2017

Dear LSDFEZ,

Thank you for your review and feedback. We are glad you found the resort wonderful for families and children. We are happy you liked the proximity of the resort to beach. However we regret to hear that your experience did not meet your expectations. We would be happy to discuss your experience further in detail at your convenience. Please write to us at neha.sharma@karmagroup.com
Thank you!
Best Regards
Neha Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2016

This is a lovely hotel in South Goa. It is located quite close to Benaulim beach (around 1 km) and its in a small road with plenty of small shops selling clothes, goa caps etc.
Here is my take on pros and cons..
Pros:
1) Good location, not much crowd outside
2) many restaurants also are there near the hotel. so you have a choice.
3) staff and front desk are very courteous and helpful.
4) Hotel restaurant is also very good
5) Swimming pool is quite big and clean. there are many foreign visitors so it will be quiet near the pool and can enjoy. There is separate kids pool too.
6) good indoor games and everyday few games are conducted for kids.
7) Studio room was good with well equipped kitchen and utensils for quick cooking if you want.
8) water coolers are kept outside so you can fill cold water and need not buy water.

cons:
1) No parking inside - What?? they have separate parking outside around 200m away. so everytime you come and want to go you have to walk to the parking lot.
2) I felt the room was quite small including the bed. If you have a kid, the bed will feel small. My room did not have a balcony so not that great.

  • Stayed: November 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank pram28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Resorts I, General Manager at Karma Royal Palms, responded to this reviewResponded 4 January 2017

Dear pram28,

Thank you for sharing your review and feedback. We are so pleased you found the Karma Royal Palms a lovely property and liked the location. We are glad you thought the staff was courteous and helpful. We are happy you found the restaurant and swimming pool good and liked our on-site activities for kids. Its great knowing you found the studio apartment good and well equipped with all amenities for cooking.

We thank you for staying at the Karma Royal Palms and hope to see you return in the near future.

Best Regards
Neha Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2016

Excellent resort, value for money. Very close (1.1 KM ) from Benaulim beach. Location is very good, you can walk to the beach or ride a cycle. Benaulim beach is one of the best beach I have seen so far. Very clean and not crowded, all water sports are available at reasonable rates. Resort is lovely. Good restaurant in the campus, gym and a fantastic swimming pool. There is small store in the campus from whre you can buy daily uses grocery and drinks. Big campus, you can have good walk within the campus. Activities available for kids indoor and outdoor both. You can spend good time with your family in the activity room if not willing to go outside. Large number of good restaurant around the resort, more than 20 restaurant around the resort and on the way to beach. You can find cars, bikes and cycles on rent just outside the resort. The resort management organises interesting events everyday for kids and families. We spent good time in pool and taking part in activities. Rooms are good and are with kitchen with all required utensils. You can prepare your breakfast In fact the staff asked us for anything else required and were ready to provide. We spent 8 days and not willing to stay fee more days. Colva beach is also just 3.8 KM from this resort, we had been there many time by riding cycle. In my view it is a excellent resort with good location, all kind of facilities and lot of restaurants around the place. Staffs were very cooperative and ready to help.

Room Tip: Pool view room is good option.
  • Stayed: November 2016, travelled with family
    • Value
    • Location
    • Service
Thank Neeraj10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Resorts I, General Manager at Karma Royal Palms, responded to this reviewResponded 31 December 2016

Dear Neeraj10,

Thank you for sharing such a wonderful review of your stay at the Karma Royal Palms. We are thrilled you found the resort excellent and value for money. Its great knowing you liked the location and you found the nearby Benaulim beach the best you have seen so far.
We are so pleased you found the resort lovely and found our restaurant, Gym and swimming and all other facilities fantastic. We are happy you enjoyed our on-site activities for kids and adults. We are glad you found the room good with all the amenities. Thank you for your kind compliments for the staff.
We look forward to welcoming you back for another wonderful holiday.

Best Regards
Neha Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2016

As we have booked hotel through the promotional offer... it has been observed that staff didnt paid attention towards us. First of all they gave us the room which was on 3rd floor though whole 1st and 2nd floor of the wing was hardly occupied.Further there were no net connection at all in the room until we checkout. several times we told them about net connection issue.. they didnt paid attention.They attended our net complaint when we spoke with them harshly... when IT Perosn came to resolve issue he told this room will have poor net connection. Y they gave us the room where net connection is poor ( not at all) we felt like they were ignoring us to pay proper service. Food is ok but if you go to eat around 2.30 p.m they will say to you NO or will give poor service if they allow you to enter. Further when we ordered Karma Special Ice cream they didnt put Nuts in it. when we said them nuts are not there in ice cream they said it comes without nuts though their menu card shows nuts in the ice cream they didnt apologies for the same and when we show them their own menu card as a proof they made an arrangement of the nuts with poor behavior. Total experience was too bad except cleanliness. Hotel maintained the cleanliness this is the only good thing about the hotel nothing else.

Stayed: December 2016
2  Thank ashmidsparkling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Resorts I, General Manager at Karma Royal Palms, responded to this reviewResponded 4 January 2017

Dear ashmidsparkling,

Thank you for sharing your review and feedback with us.
We deeply regret to hear your experience was anything less than positive. We strive to provide world class service to all our guests and we apologize that we missed the mark in your experience. Please know that I have shared your review with the related departments to ensure that your complaints have been thoroughly addressed and not repeated again.
Please feel free to write to me directly with any other concerns you may have at neha.sharma@karmagroup.com
We do hope you give us another opportunity to serve you in the near future.
Thank you
Best Regards
Neha Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2016

We had a delightful stay at the Royal Palms. The place is extremely well managed-thanks to The GEneral Manager, Neha Sharma who takes so much personal interest in the day-to-day operations of the resort. The staff are curtious, happy and eager to please the guests. The rooms are clean, updated and well maintained. Housekeeping services are excellent and so is the laundry service. The swimming pool area is very well maintained with very good quality furniture for seating and lounging. The bar service at the pool is good although rather slow at times. The Karma Lounge is a great new addition to the facilities. We enjoyed participating in the activities offered at the resort. The cooking classes, canvas and pot painting sessions were well organised, educative and relaxing to attend. The Spa is excellent and is managed by well-trained staff. The in-house shop is very convenient. It well stocked and open until late hours which is so convenient. We loved the walking track that runs around the pool and villas. The sunset viewing from the elevated platform located at the rear of the resort was simply delightful. The gardens and the landscaping are excellent.

The resort location is great. All normal necessities are available in the shops located just outside along the road. Taxis and auto rickshaws are easily available for running errands in and for beach visits.

Overall, a wonderful holiday experience all made possible due to the excellent manner in which Royal Palms is managed.

Room Tip: Excellent-clean rooms, well equips although we found the living room sofa bed rather uncomfortable to sit on. The beds are comfortable. The linen in the rooms is clean but the blankets are worn out and need changing. Air conditioning is effective and quiet. Great for a good nights sleep.
Stayed: December 2016, travelled as a couple
Review collected in partnership with this hotel
Thank ajitsahgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Resorts I, General Manager at Karma Royal Palms, responded to this reviewResponded 29 December 2016

Dear ajitsahgal,

Thank you for giving us a five star review of your recent stay at the Karma Royal Palms. It was indeed a pleasure having you here and interacting with you. We are thrilled you had a delightful stay and found everything well managed. We are so pleased you found the staff courteous , happy and eager to please.
We are glad you found the rooms clean , updated and well maintained and our housekeeping and laundry services excellent.
We are happy you found the pool and the bar well maintained and good and liked our new addition- the exclusive Karma members lounge. Its great knowing you enjoyed all our on-site activities and liked all the facilities on the resort. We are happy you thought the Kama Spa was excellent and the team well trained. We are delighted you liked the location and overall had a wonderful holiday experience.
We once again thank you for your wonderful review and look forward to your return soon.
Best Regards
Neha Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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