Good location, delicious breakfast with various cuisine, beautiful interior & free wifi.
In May 2012 I stayed in Hatten Hotel when it was newly opened. Everything was perfect during my short stay. The staffs were friendly. The room was very clean. Amenities were good. I would recommend this hotel and wished to stay at the same hotel again.
In Nov 2017 I had a chance to stay at Hatten Hotel for a longer period. I was very excited to have the same experience as I had five years ago. The staffs are friendly and helpful. The hotel has more shops & busier than before. However, I'm very disappointed and have to write this review because no proper action was taken after I informed the receptionist about the followings:
- Bedsheet has not been replaced for three days (it has the same dirty part).
- Room was not properly cleaned. Carpets was not vacuumed for at least two days (there was a piece of plastic trash on the same place).
I forgot to mention that the trash can in the bathroom was not emptied on the third day of my stay. I even had to request for a hand towel & a floor mat after the room was being made up!