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Reviews (287)
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Traveller rating
237
28
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All reviews great location room key to access bienville square parking lot great parking great stay dauphin street front desk restaurants and bars business trip recommend this hotel rooms are large walking distance fitness center excellent hotel would definitely stay here again visiting mobile
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Reviewed 17 January 2022

Clean and Professional. The staff was awesome. The rooms were clean. The location is perfect. We went to the Saenger for the Cody Jinks concert. It was a very short walk. We also walked to supper at wentzells. We walked everywhere we wanted to go. I highly recommend!

Date of stay: January 2022
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Review collected in partnership with Hilton Garden Inn
Thank greggcardwell
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Guest Service Manager, Guest Services / Front Office at Hilton Garden Inn Mobile Downtown, responded to this reviewResponded 17 January 2022

Thank you for choosing Hilton Garden Inn Mobile Downtown and the perfect score. We are glad to know you were pleased with our courteous associates and liked our convenient location. We also appreciate you mentioning our refreshing accommodations. Thank you again for your recommendations, and we look forward to your next visit.

Christopher Holler,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2022

This is by far the best Hilton property that I have stayed at in Mobile. Central location to restaurants, great staff that takes their time to address any question, reasonably price and great tasting food. Makes business trips more enjoyable.

Date of stay: January 2022
  • Trip type: Travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank georgeposs
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Guest Service Manager, Guest Services / Front Office at Hilton Garden Inn Mobile Downtown, responded to this reviewResponded 17 January 2022

Thank you for being a guest at Hilton Garden Inn Mobile Downtown and for the perfect rating. Conveniently located, it is our pleasure to offer an exceptional experience at an excellent price. We also appreciate you mentioning our courteous associates and delicious food. Thank you again for your feedback, and we look forward to welcoming you back soon.

Christopher Holler,
General Manager

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Reviewed 25 December 2021

We could not have asked for a better experience. Everyone was so nice and accommodating. All of our guest were able to check in on time. Unlike other area hotels, our guest there received their welcome bags with no problem. Thank you!

Date of stay: December 2021
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Review collected in partnership with Hilton Garden Inn
Thank jmcpherson2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Guest Service Manager, Guest Services / Front Office at Hilton Garden Inn Mobile Downtown, responded to this reviewResponded 25 December 2021

We are glad our service and accommodations exceeded your expectations! We host many weddings, and it is a pleasure to have people stay with us for such a joyous event. Thank you for mentioning our excellent service and your kind review. We hope you will choose the Hilton Garden Inn Mobile Downtown the next time you visit the area.

Christopher Holler
General Manager

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Reviewed 14 December 2021

This was the best hotel for our weekend in Mobile. Everything was so easy with check in and out using the app. The rooms were very clean and the beds were comfortable. We also loved that checkout wasn’t until 12!

Date of stay: December 2021
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Review collected in partnership with Hilton Garden Inn
Thank Ctram04
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
General Manager, Guest Services / Front Office at Hilton Garden Inn Mobile Downtown, responded to this reviewResponded 14 December 2021

Thank you for being a guest at Hilton Garden Inn Mobile Downtown and for the perfect rating. We appreciate you mentioning our team's effort in accommodating your smooth check-in. We are delighted to know you were pleased with our refreshing accommodations with comfortable beds and that our check-out timings worked well for you. It was a pleasure hosting you, and we look forward to your return visit.

Christopher Holler,
General Manager

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Reviewed 10 December 2021

I stayed at this property for two nights beginning on 12/08/2021. This was my first stay ever in Mobile; therefore, my first stay at this Hilton Garden Inn. This was for a business trip, and I do plan on returning again to this property.

This hotel is pretty new within the past couple of years, and I certainly hope they are able to maintain the good look and upkeep of this hotel.

The staff is very friendly from the front desk to the breakfast area, which I utilized one morning.

I had a room on the 5th Floor. The room was extremely clean, the bed was very comfortable and all the furnishings were in good condition. The room had plenty of storage space, a nice work space, and even a microwave, refrigerator and Keurig coffeemaker.

The fitness center on the 5th floor is a great size for this style property. The location is right in Downtown Mobile off of a nice square and close to all the restaurants and bars that the Downtown area has to offer.

I'll be back in April of next year!

Date of stay: December 2021
  • Trip type: Travelled on business
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1  Thank Ryan S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
General Manager, Guest Services / Front Office at Hilton Garden Inn Mobile Downtown, responded to this reviewResponded 11 December 2021

Ryan, thank you for being a guest at Hilton Garden Inn Mobile Downtown and for the perfect rating. We are glad to know you enjoyed your visit with us and that you were especially pleased with our courteous associates. We are also thrilled to read about your enriching stay and how much you liked our well-maintained property and convenient location to many restaurants and bars. We also appreciate you mentioning our refreshing accommodations and in-room amenities. It was a pleasure hosting you, and we look forward to welcoming you back soon.

Christopher Holler,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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