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“Happy and helpful staff”

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Fairfield Inn & Suites Montgomery-EastChase Parkway
Ranked #18 of 72 Hotels in Montgomery
Certificate of Excellence
Reviewed 26 June 2017

We stayed there June 18, 2017 on the third floor. Ms. Cassandra was so helpful at the front desk. After driving 11 hours it was nice to have a smiling face to greet you. She gave me directions to the local Walmart because my daughter had forgot to pack something. Every housekeeping person we met was friendly and helpful as well. On our return trip, we stayed there June 24, 2017 on the second floor. It was late when we checked in after driving 14 hours, the staff was friendly. The breakfast was good and my girls enjoyed the pool and exercise equipment. The only problem was that the TV didn't work in 211 but it was time to check out we notice it. the third floor was much quieter than the second. All is all we had a great stay. The Oakes

Room Tip: The third floor is quieter. The hotel photos are exactly what the hotel looks like.
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  • Stayed: June 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Mskindness35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donny H, General Manager at Fairfield Inn & Suites Montgomery-EastChase Parkway, responded to this reviewResponded 29 June 2017

We are pleased that you enjoyed your stay both times and hope to see you again if your travels bring you our way.

Have a great day,

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10 - 14 of 273 reviews

Reviewed 14 June 2017

I stay at a lot of Fairfield Inns when I travel for work and I have started staying at them for pleasure visits as well. We were passing thru Montgomery on a long drive and got tired so decided to stay. This hotel offered everything that we come to expect from Fairfield. A comfortable bed, a clean bathroom, room, and linens. A decent hot breakfast. Sadly our night the pool was out of commission but that's OK. We were not overly inconvenienced by this occurrence. I am never super wowed by their pillows (I hate feather and feather like fill pillows) and I am definitely not a fan of the terrible thru the wall air conditioning units but those are corporate decisions, not the independent hotel's.

Room Tip: Ask to be opposite the highway, not near stairs elevator or vending or ice machines
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  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Andilyn75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donny H, General Manager at Fairfield Inn & Suites Montgomery-EastChase Parkway, responded to this reviewResponded 18 June 2017

Thanks for your patronage and kind review. We hope to see you again soon.

Have a great day,

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Reviewed 9 June 2017

Stayed here beginning of June for one night. The staff was very friendly and helpful. Found the facility to be extremely clean and well maintained. Our room was also extremely clean, quiet and had a very comfortable bed. The complimentary breakfast has lots of good choices.
This was our seventh hotel on our trip so I had a lot of other Fairfield's to compare it to. Location was convenient to lots of shopping and restaurants. I have to commend the manager for obviously being on top of things at this hotel. I was told it is seven years old and it certainly didn't feel like a seven year old hotel. Felt much newer and fresher. We will definitely stay here again and again.

  • Stayed: June 2017, travelled with family
    • Cleanliness
Thank joanneflorida2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donny H, General Manager at Fairfield Inn & Suites Montgomery-EastChase Parkway, responded to this reviewResponded 9 June 2017

Thanks so much for your kind review and patronage. We hope to see you again in the future when your travels bring you back to our area.

Have a great day!

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Reviewed 1 June 2017

This hotel has a great lobby. It is clean and the rooms are decent. We found it easily and there was plenty of room to park. Breakfast was a bit chaotic, but regulars told us that the lady that usually runs the breakfast was out for the day. The staff seemed overwhelmed on the morning we were there. The room was clean and the beds were comfortable.

  • Stayed: April 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank galfromthedale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donny H, General Manager at Fairfield Inn & Suites Montgomery-EastChase Parkway, responded to this reviewResponded 2 June 2017

Thanks for your review and we appreciate your patronage. We do realize at times our breakfast area gets somewhat overcrowded especially when we have our sports teams. I guess you could say, our breakfast is quite popular and does tend to draw a crowd at times. We do apologize for the inconvenience and hope to see you again soon.

Have a great day,

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Reviewed 25 May 2017

Clean, quiet, and comfortable. EastChase is the place to stay in Montgomery. Fairfield Inn have staff that want to help you and make sure you are comfortable. Breakfast here is the same as major hotels in the area. But they allow you to bring supper in and use their Breakfast Area. We also used the area to play board games with the family. Would stay here every time I come to Montgomery.

Room Tip: we like the first floor.
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  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Service
Thank Sissy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donny H, General Manager at Fairfield Inn & Suites Montgomery-EastChase Parkway, responded to this reviewResponded 26 May 2017

We are so happy you enjoyed your stay and were happy to accommodate your needs. We look forward to seeing you again in the future.

Have a GREAT day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Montgomery-EastChase Parkway

Address: 8970 Eastchase Pkwy, Montgomery, AL 36117-7049
Region: United States > Alabama > Montgomery
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Montgomery
#14 Business Hotel in Montgomery
Price Range: $149 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Montgomery-EastChase Parkway 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
Fairfield Inn & Suites by Marriott Montgomery EastChase Parkway is the only Marriott hotel in the preferred east Montgomery location near The Shoppes at EastChase. Custom-designed hotel provides an exceptional Fairfield Inn & Suites by Marriott experience: beautifully appointed guest rooms and king suites, vivacious color schemes and contemporary furnishings, microwave, mini-fridge, work desk, free wired and wireless HSIA, 32” flat screen TV with 60 channels including HiDef and Korean TV. Indoor salt water pool, whirlpool, outdoor patios, fire pit, fitness center, meeting rooms for 10 to 50 people. Great Room, Internet Bar, business center, social areas and complimentary Hot & Cold breakfast bar. East Montgomery hotel offers easy access to restaurants and shopping; Hyundai and Maxwell AFB; attractions from Civil War to Civil Rights; sport venues and events at Lagoon Park to the Robert Trent Jones Golf Trail; near Faulkner, Huntingdon and Alabama State, Auburn Montgomery and Auburn University main campus. ... more   less 
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Also Known As:
Fairfield Inn & Suites Montgomery Eastchase Hotel Montgomery
Fairfield Inn And Suites Montgomery Eastchase

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