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Reviews (877)
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All reviewslazy riverphoenix westsplash padfamily vacationindoor poolbrett robinsondefinitely stay here againthe kitchenparking deckwet barfitness centerbeach vacationice makerbeautiful condospring breakparking passgreat amenities
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Reviewed 4 weeks ago

This was our 1st trip and experience with renting from Brett Robinson! Have nothing but positive review for them & the rental condo!! We booked everything online, but had some questions before arriving, was always able to talk to someone in the office, very friendly and helpful! The condo was very nicely decorated just like the pics, very clean, and well stocked with cooking items & other kitchen and home goods!! We had 3 different families staying in a 3 bedroom/4bath condo, never felt cramped or on top of each other!! The pool and beach access were very convenient, the kids loved the pool and slide! The beach was very clean and chairs and umbrellas were easy to rent or bring your own if you have them?? The grill area was nice and clean, we used that one night for hamburgers! The elevators were fast, the wo floor was nice and spacious! I would recommend bringing extra toilet paper, and paper towels! There is only one set supplied, save yourself a trip to walmart or go when you get there! Centrally located to the state park and lots of restaurants and pier! We loved our experience and the kids had a great time!! Don't over pack, because it's so easy to just keep your laundry up while you are there, that's one thing we will do different next time!

Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank Rhea G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brett_robinson_al, Manager at Phoenix West II, responded to this reviewResponded 3 weeks ago

We LOVE hearing reviews like this!!! Thank you very much for being our guests!!! We are thrilled to hear that you had an amazing stay with us!! Come back and see us again soon!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Beautiful Condo! We all loved it! Decorated perfectly! I would recommend this room to anyone. My Grandkids liked the slide and lazy river. On the 26th floor, the view took your breath away. We will definitely come back.

Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank cgunter9344
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brett_robinson_al, Manager at Phoenix West II, responded to this reviewResponded 3 weeks ago

Thank you for the 5 star review!!! We are thrilled to hear that you enjoyed your beautiful condo as well as our lazy river!! Thanks again for being our guests!!! Come back and see us again soon!!

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Reviewed 4 weeks ago

We had a great location and enjoyed our condo. The outside balcony was a little small but at least we had nice chairs. The sheets were very scratchy- maybe the owners could invest in a better quality and a few bathroom hooks, but overall the condo was nice.

Room Tip: Upgrade linens, and kitchen utensils. Also night lights would be a plus.
Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank jwylie2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Great family environment! The elevators were a challenge but seemed to get better the last few days of our vacation. We had four families in our group and I was concerned that we were not all going to be able to park there but luckily the young lady that checked us in made it happen!

Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank sah582001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brett_robinson_al, Manager at Phoenix West II, responded to this reviewResponded 3 weeks ago

Thank you for the 5 star review!!! We are thrilled to hear that you enjoyed our properties family-friendly atmosphere!! Thanks again for being our guests!!! We hope to see you again soon!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Enjoyed our stay. On the beach we love. Needed one more chair to mske sitting area comfortable for 4. Every appliance was in good condition. Bathrooms roomy. Bedroo.s roomy. The balcony was large snd had great furniture.

Stayed: May 2018, travelled with family
Thank Pat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brett_robinson_al, Manager at Phoenix West II, responded to this reviewResponded 3 weeks ago

Thank you for the great review Pat!!! We are thrilled to hear that you enjoyed your stay with us!! Thanks again for being our guests!! Come back and see us again soon!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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