I stayed here for three nights, and was fortunate enough to get upgraded to a Club room. This hotel is stunning! The rooms are spacious, beds ginormous and the pillows are the most comfortable I've ever laid my head on.
The service from the staff is outstanding. The concierge and reception speak excellent english, and are only too happy to help you search out xiao long bao dumplings (make sure you try these, they are delish) and any other hidden Shanghai treasures.
It's only down side is it's not right in the heart of city, BUT...it's so cheap to catch taxis, it really isn't a problem and there is a nearby shopping street to explore. It's a little on the slightly more expensive side, but it's worth the splurge. I didn't eat at the hotel, so can't comment on the food, but I'm sure it's incredible, as is all the food I've enjoyed in China.
If I return to Shanghai, I will stay here again.More