My sister and I wanted to spend a few days holiday in China. Before going I read hundreds of reviews and, based on what they said, only a few days before we travelled out from the UK, I decided on this new Sheraton in Shanghai. What a good decision that was! We received a very warm welcome and had a most enjoyable stay. We have just got back to the UK after spending five nights there.
Nitin Abbi the manager was charming, personally welcoming us to the hotel and was able to generously upgrade us to a room on one of the Club floors and to extend the benefits of the Club Lounge to us. These benefits should not be underestimated. The lounge is much nicer than those I have come across in other hotels and. it is a really lovely place to have breakfast and enjoy the wonderful refreshments during 'Happy Hour' in the evening. The food I found to be consistently excellent. It was always freshly made, well presented and enjoyable. I think that the standard of food throughout the hotel is very high. I looked at the Feast restaurant which has a pleasant layout and excellent food on offer.
We were invited to try the Miyabi Japanese Restaurant on the same (37th) floor as the Club Lounge. It has the best views looking out towards the Bund and the river and produces an instant 'Wow' factor on entry. Here too the food and welcome deserve a special mention. The salmon and tuna Sashimi is great and the Teppanyaki Beef, tender and delicious, is a 'must have' if you go there. Other courses were good too. Personally I thought that the Miso Soup was the best I had ever had anywhere (including Japan!) The service was good but a little rushed perhaps. It might be better to have clear pauses between courses and allow people time to drink in the spectacular view, the ambiance and the pleasing decor and presentation of the food.
The relatively new manager Paul is very personable and has a number of ideas that he will be introducing which promise to make the restaurant even more desirable. I can see it becoming a very popular and fashionable place for people to meet even if it means travelling in from the outskirts of the City.
I thought the rooms in the hotel were sumptuously comfortable and loved the fixtures and fittings in the bathroom and the walk-in wet-room style shower. The bath, with a wonderful view through the bedroom windows is also of a very pleasing design. Everything was spotlessly clean and gleaming. My only criticism would be that I think ladies definitely need a brighter light by the make-up mirror and it would be better to have a smaller mat in the space by the sink that doesn't catch on the bathroom and toilet doors when they open. I agree with the comment too that the lighting in the room might be brighter.
A particular plus for the hotel in my opinion is the magnificent indoor 25 metre swimming pool. In the spirit of the hotel it too is warm and inviting. The chairs around it are comfortable and stylish and there are nice little thoughtful touches like having a plentiful supply of complimentary drinking water around - as is the case in the rooms too. The ladies changing rooms does do badly need towel hooks outside the showers though! At present the only option is to put one's towel on the wet wall of the splash pools.
I now only stay in hotels that have complimentary wifi available in the lobby and/or certain communal lounges. Rest assured this one does!
As other reviews have highlighted, the location of the hotel is very good given its proximity to the metro station literally just across the road. It is a very short journey of just three or four stations to the most popular parts of the town too so takes only a few minutes. Given the short distances involved taxis are not expensive so they provide another easy option for getting to other places..
Finally when you go be sure to notice the hotel coffee cups which are of an unusual and interesting well sculpted design. They are quite a talking point!
This hotel, highly and equally suitable for all categories of visitors on business or leisure trips, rightly deserves its high rating on this site I think. You will not be disappointed!
Congratulations and thanks to the management and staff who really and readily go out of their way to please. Special thanks to Nitin Abbi.
CB London UK
- Official Description (provided by the hotel):
- Welcome to the Sheraton Shanghai Hongkou Hotel.Our local neighborhood has it all. Our hotel is close to the Bund, considered the city’s symbol since the 1920s, and the People’s Square. We are also near the Nanjing Road, Lujiazui, and Huaihai Zhong Road central business districts, as well as the North Sichuan Road shopping area and historic Duolun Road.Enjoy your stay in one of our 471 beautifully appointed guest rooms and suites, featuring river, city, and Bund skyline views. Relax completely in our famous Sheraton Sweet Sleeper™ Bed, with a pillow-top mattress, cozy duvet, and goose down blanket. Our hotel’s unique outdoor garden and riverside setting make it the perfect place to get away from the fast pace of Shanghai.Complimentary wireless High Speed Internet Access is now available in all of the hotel’s public areas and guest rooms to meet the needs of business and leisure travelers alike. When you need a retreat from fast-paced city life, we have many options. Indulge yourself with a treatment at the Shine Spa. Sheraton Fitness Programmed by Core® Performance features state-of-the-art cardio and strength-training equipment, and our 30-meter swimming pool is illuminated by natural light through the ceiling.We offer a variety of event facilities that are ideal for weddings, dinners, product launches, and meetings. Our dedicated professionals are ready to assist you with any requirements or requests.Let the Sheraton Shanghai Hongkou Hotel be your home base when visiting Shanghai, one of Asia’s most vibrant cities. ... more less
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