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“What happened to this once good hotel?”

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Orange Hotel Seclect Shanghai Waitan Wusong Road
Ranked #2,468 of 5,159 Hotels in Shanghai
Reviewed 18 June 2012

Terrible experience at this once excellent hotel!! Have stayed at his hotel 6 times before over last 5 years an always given it a good rating, but just booked 5 night stay and left after 2 nights.I think hotel is nearly bankrupt or something. FIrst reception area is now just a small desk hidden on now empty botton floor (where is the big reception, restaurant, travel agent, gift shop etc...) Was given room with no windows being told all fully booked, was told could change following day. Noticed first night that A/C didnt work at all and room was a sauna. Complained to maintenance men who admitted to chinese firned that they turn it off to save money and they gave me a small portable unit. Next day asked to change and again told hotel was full, but strangely i could see nobody else in lobby (surely fully booked hotel is buzzing with people at 10 in the morning?). Once excellent buffet breakfast on 3rd floor is noe coffee and choice of 4 items on 1st floor, I went to Starbucks for btreakfast. Next day was again lied to about hotel being full and not possible to change room, again NOBODY around at all either in breakfast room or lobby. 4th fllor pool and gym closed for renovation but no work being done or has even been started. SO I LEFT TOO. Shame because excllent location and was always excellent value for money.

Room Tip: Choose a better hotel, they have turned the A/C off.
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  • Stayed: June 2012, travelled on business
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4  Thank Phil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 282 reviews

Reviewed 28 May 2012

We were disappointed that the pool was closed, and no work was being done on it. There were few other guests. I can eat almost anything, but the breakfast was well below standard and I left most of it.

Having said that, when we returned for one night three weeks later, they'd moved the breakfast room to the ground floor, and the food was much better.

The view was super, the Star Club on the top floor was open and provided great views of the city. The location is central, and our room was fine.

We were told there was no WiFi.

  • Stayed: May 2012, travelled with family
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1  Thank RoddyMacLeod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2012

We had a weeks visit to Shanghai. The city is exiting place with must to see and do.
This hotel was a disaster. The hotel may have been quit nice many many years ago. No it looks like being next to bankruptcy.
All the advertising in the web is in one word misleading. Nothing matched the impression given on the web pages.
The hotels original lobby is not in the original usage any more. The current lobby is at the end of tho hotel a very small space hardly room for two receptionists to work concurrently.
All the interior is worn-out and dirty. Room are small and dark. The breakfast was below acceptable.

We felt completely betrayed. The rating of this hotel is well under 2 stars.

  • Stayed: October 2011, travelled with family
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1  Thank Jukka T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2012

Old hotel, needs a lot of improvement. I was disappointed with this hotel because I expected something much better when I saw the pictures. The swimming pool was closed and additionally the last floor was under renovation so we weren't able to visit the view from the top. Fortunately the view from the room was pretty good. The room indeed was really big but the carpet was stinking ;p

  • Stayed: July 2011, travelled with friends
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Thank Pawel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2011

Rooms are quite small, carpet is dirty, bathroom not really clean. Breakfast is more for asians. Checkin was fast, checkout took some time, only able to issue a chinese invoice. In general the hotel looks old, When we arrived late there were some prostitutes at the entry offering their service. Not really a 4 star hotel, may be 2 stars... Will not come back.

  • Stayed: December 2011, travelled on business
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Thank raiygee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Orange Hotel Seclect Shanghai Waitan Wusong Road

Address: No.205 Wusong Road, Hongkou District, Shanghai 200000, China
Region: China > Shanghai Region > Shanghai > Hongkou , Qipu Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#380 Luxury Hotel in Shanghai
Price Range: $50 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Orange Hotel Seclect Shanghai Waitan Wusong Road 4*
Number of rooms: 44
Reservation Options:
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Also Known As:
Peninsula Shanghai
Shanghai Peninsula
Hengsheng Peninsula International Hotel Shanghai
Hengsheng Peninsula Intl Hotel

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