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Reviews (130)
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Reviewed 15 July 2017

I stayed in this hotel once a month for four or five years, the only reason for the change is that this year I am more in Beijing than Shanghai when visiting China BUT I will stay here anytime that I am in Shanghai.

Shanghai hotels are very expensive so understand that the price of this hotel reflects the fact that it is very Chinese in style. i.e. Beds are "firm" to hard, the reception staff speak some English but are not fluent and most Westerners would suggest that it needs a tidy up

Generally the rooms are a decent size - there are a few notable exceptions - and easy to work in.

As noted in other reviews, the location is amazing. Nanjing West Road is a high price retail area and the hotel is right on top of the subway (line 2 and now two other lines) so you can get there from both airports without a taxi if you wish. The area is full of energy and restaurants of a wide variety of styles and quality

Ask for a router when checking in as the primary internet is cabled.

The restaurant does a reasonable breakfast but if you prefer there are several places nearby - Twosome, Wagas etc. where you can buy a reasonably priced western style breakfast

  • Stayed: May 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank CaptainofFun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2017

Hotel is in need of refurbishment. Bathroom small with no windows. Shower leaked onto floor. Hard, hard beds, old carpet and drapes, musty smell. Although they have recently instituted a no-smoking policy, rooms and halls still reek of smoke. When maid service noticed the pillows and folded comforter used to pad the "box spring" mattress, they brought a thin mattress topper and doubled it up on the bed. Much appreciated. Good AC on the 9th floor. Just ok breakfast with basics.

Room Tip: Reportedly, the hotel will be refurbishing in the near future.
  • Stayed: May 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Jamie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2017

I wouldn't stay here again as I come from the US for work for a week so the jetlagg being quite bad i can't deal with the chinese futon hard like a rock beds. The bathroom despite being clean was stained so seemed dirty all the time. The breakfast is very chinese so very good. If you need a western type breakfast then forget it or bring your own with you e.g. oatmeal. they have a kettle in the room.

Room Tip: I was in 807 which was good, no complaints
  • Stayed: January 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank XXX2588
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2016 via mobile

I've stayed at the Ruitai Hotel about 4 times now and I keep coming back because it's a pretty solid Chinese style hotel with a lot of really convenient features. I live in a nearby city and I usually have to stay the night in Shanghai to break my journey when flying to other locations. The Ruitai is situated right near several entrances to West Nanjing Rd Metro Station and Line 2 to the airport so it's easy using the metro to get to the airport. It's also right on a busy Eat Street, Wujiang Rd, where there are plenty of great eating options.I especially like Waggas for breakfast and the upstairs Vietnamese Phô restaurant. It's also close to West Nanjing Rd with great expat shopping and many consulates. The hotel itself is big, not new and a bit grimy, but the rooms are really large and comfy with nice big bathrooms, a bath and shower, free toiletries, tea/coffee making facilities, desk, chairs, bedside tables, big TV (I've never turned on) good wifi, and big comfortable beds. They are quite hard as most in China are, but I like that. Check-in and out are efficient. There's not much English, but it's still good. They serve a decent looking breakfast and Illy coffee, but I always go out for breakfast so I haven't tried it. Last time we were upgrade to a higher room on 9th floor, and it really was better, with a view over West Nanjing Rd so I'd recommend that if you can. Last time I stayed, I asked for a late checkout, and they even came and made up my room for me when I went out shopping. Overall, really good, and I'll be staying again.

Stayed: October 2016, travelled with family
1  Thank AlFergie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2016

The hotel is located a stone's throw away from metro station and easy to find. There are many restaurants nearby and also a food plaza. Room is spacious, bed is quite comfy. They change your towels and provide free mineral water and tea leaves everyday. Cleanliness can be improved. They provide free wifi in rooms but are pretty weak. Overall, I'll recommend this hotel if you are just looking for a place to stay with plenty of food to eat around it.

  • Stayed: July 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank foodiearoundtheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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