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Reviews (3,395)
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1,847
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66
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1 - 6 of 3,395 reviews
Reviewed 5 June 2021 via mobile

What a great experience in the club floor. Zoe is very helpful and cheerful to help my stay, especially she is full of sense of humorous indeed. Food quality in Club Floor is unbelievably good and even have skip my dinner outside for some nights.

Date of stay: June 2021
Trip type: Travelled on business
Thank HoracLung
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
cedrick croas, Other at Le Royal Meridien Shanghai, responded to this reviewResponded 7 June 2021

Dear HoraceLe,
Thank you very much for having chosen Le Royal Meridien Shanghai for your recent stay and for having taken your valuable time to write your feedback.
It is a real pleasure to see that we exceeded your expectations and I will personally convey your message to Zoe . As a passionate hotelier, there is no better gift and recognition of our daily hard work than a positive comment of one of our guests and this is what keeps us going every single day.
Once again, thank you very much and we are all looking forward to welcoming you back with us!

Cedrick
Hotel Manager
Le Royal Meridien Shanghai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2021

The service at the hotel is phenomenal, special thanks to all Le Meridien Shanghai Team, from the concierge, Front office to House keeping and specially FB Team, They made us feel extremely welcomed. Special Thanks to Mr. Tyson Bae, great leader with real hospitality mind who followed us from the reservation stage to the check in and farewell. The hotel has one of the best views in Shanghai, highly recommend reserving a room with city view. The stunning view could also be enjoyed on level 44 which offers an amazing executive lounge. Once again BRAVO to all The Team and certainly, we will be back.
Elyes Ben Brahim & Hyunah Seo

Date of stay: May 2021
    • Value
    • Location
    • Service
1  Thank Suzhou2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Cedrick Croas, Other at Le Royal Meridien Shanghai, responded to this reviewResponded 8 May 2021

Dear Suzhou2019,
Thank you very much for having chosen Le Royal Meridien Shanghai for your recent stay and for having taken your valuable time to write your feedback.
It is a real pleasure to see that the whole team exceeded your expectations. As a passionate hotelier, there is no better gift and recognition of our daily hard work than a positive comment of one of our guests and this is what keeps us going every single day.
Once again, thank you very much and we are all looking forward to welcoming you back with us!

Cedrick
Hotel Manager
Le Royal Meridien Shanghai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2021 via mobile

Recently I just finished the family trip to Shanghai and had a excellent experience about stay in Le Royal Meridien. The location is great and the service also fantastic.Thank you for the executive lounge team who assign the upgraded room for me, which bring more comfortable and pleasant. Especially Vicky from lounge, she is attentive and show the best hospitality. My family could feel the genuine care from her also from lounge. We will recommend to our friend and come back soon.

Date of stay: April 2021
Trip type: Travelled with family
Thank TramMikee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
cedrick croas, Other at Le Royal Meridien Shanghai, responded to this reviewResponded 19 April 2021

Dear TramMikee,
Thank you very much for having chosen Le Royal Meridien Shanghai for your recent stay and for having taken your valuable time to write your feedback.
Your comments are really well appreciated and I'm happy to see that our staff exceeded your expectations, especially our Club Lounge team.
Once again, thank you very much and we are all looking forward to welcoming you back with us!

Cedrick
Hotel Manager
Le Royal Meridien Shanghai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2021

Le Royal Meridien Shanghai is my preferred hotel in Shanghai, and has been so since spring 2019.
As regular guest I have seen a big transformation during my years here.
Property has recently finished a long lasting refurbishment, so rooms are in a very fresh condition.

Location is good. Easy access to The Bund, Nanjing Road, People's Park. Easy access to Pudong and Hongqiao thanks to subway located across the street.

What more to say, that matters more to me is and why I choose to come back time after time.
- All rooms I've had has met my expectations - good. Bed, bathroom, storage space for several suitcases, two layers of electrical window shades, sofa, TV, minibar, air condition.
- Gym facilities are modern and good (w/ swimming pool and saunas, baths in changing room).
- Food options at hotel and nearby are very good. Breakfast yummy.
- The Royal Club Lounge located in 44'th floor, facing The Bund / Pudong Financial District (Oriental Pearl, +++) is excellent, with excellent food and beverage options during Happy Hour (Chinese and Western options). The experienced staff, shining stars in the lounge, Kelly, Vicky and Natalie are always providing excellent service to the visitors.
- Overall service and hospitality.

6 out of 5 stars.
It is highly recommended for all kind of purposes, business and leisure.
Worth mentioning that TV have a free selection of movies for grown ups and kids, and you can use TV to request different services, such as in-room dining, and many more (cannot remember this function from earlier stays).

Date of stay: April 2021
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank snorretho
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
cedrick croas, Other at Le Royal Meridien Shanghai, responded to this reviewResponded 6 April 2021

Dear snorretho,
Thank you very much for having chosen Le Royal Meridien Shanghai for your recent stay and for having taken your valuable time to write your feedback.
Your comments are really well appreciated and I'm happy to see that our staff exceeded your expectations, especially our Club Lounge team.
Once again, thank you very much and we are all looking forward to welcoming you back with us!

Cedrick
Hotel Manager
Le Royal Meridien Shanghai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2021 via mobile

It’s a fabulous experience staying with le royal meridien. The best part was in the executive lounge, the warmness and smile from Kelly, Natalie, Vicky and all the crew was extraordinarily impressive. Strongly recommend...

Date of stay: March 2021
Thank gordonshang
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
cedrick croas, Other at Le Royal Meridien Shanghai, responded to this reviewResponded 27 March 2021

Dear gordonshang,
Thank you very much for having chosen Le Royal Meridien Shanghai for your recent stay and for having taken your valuable time to write your feedback.
Your comments are really well appreciated and I'm happy to see that our staff exceeded your expectations, especially our Club Lounge team.
Once again, thank you very much and we are all looking forward to welcoming you back with us!

Cedrick
Hotel Manager
Le Royal Meridien Shanghai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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