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“Granddaughter's wedding”
Review of Hampton Inn Troy

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Hampton Inn Troy
Ranked #1 of 9 Hotels in Troy
Certificate of Excellence
Reviewed 10 January 2017

i was extremely satisfied with the cleanliness of the Hampton, the staff was very courteous and helpful.
I went on line to book, and decided to call the number that was posted. I did not know that is was booking.com and was not informed of that until I called the Hampton on Saturday to confirm my stay. i have yet to receive an e-mail with confirmation notice or my bill. I am not satisfied with the booking, I will book directly with the Hampton when I go back and will be going back.
Had a great stay and would like recognize Ramona, the very nice young lady at the reservations desk who help us and was extremely courteous. Great employee!
When I called the Hampton on Saturday morning, booking on line had not informed them of my requests, but Ramona took care of all.

Room Tip: book direct with the Hampton
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  • Stayed: January 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Ray M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda R, Front Office Manager at Hampton Inn Troy, responded to this reviewResponded 11 January 2017

I would like to thank you for choosing the Hampton Inn Troy as your place to stay. Our staff appreciates you for your business and letting us serve you. We strive to provide the best customer service possible, while making your stay as pleasant as you wish. Your comments are just mere reflections of how we accomplish this mission. Thank you again and we look forward to serving you again in the future!

Sincerely,

Linda Register
Assistant General Manager
Hampton by Hilton
(334)807-5900

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77 - 81 of 367 reviews

Reviewed 9 January 2017

Hotel location was good and in close proximity to plentiful restaurants. The room and lobby were very clean. The hotel staff was friendly and helpful. Will definitely stay here again if the opportunity arises.

  • Stayed: January 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank eptravel2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fred W, General Manager at Hampton Inn Troy, responded to this reviewResponded 11 January 2017

Hello eptravel2017,

We appreciate you for staying at our hotel as you could have chosen anywhere else to stay during your visit to Troy! In addition to our convenient location, it's good to hear that our hotel staff was helpful and the cleanliness of the room and lobby met your expectation. We would love to have you again and look forward to serving you as it is our pleasure. Thanks for your feedback and we will see you soon!

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Reviewed 8 January 2017 via mobile

As with other Hampton Inns, this one is up at the top. Good service, more than adequate breakfast, cheerful attendants. Room was immaculately clean, plush towels, very comfy bed. Fast internet.Due to husband's hip issues, we were in a handicap accessible room- a first for us. Got spoiled. Forgot to tell desk receptionist , tho,that the tub handrail was somewhat loose(rm219) . We would return to this HI if the occasion arises. Oh, the local Hungry Howie's Pizza was really good. Wish there was one in our city.

Stayed: January 2017, travelled as a couple
Thank Judy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fred W, General Manager at Hampton Inn Troy, responded to this reviewResponded 11 January 2017

Hello Judy G,

I would like to thank you and your husband for staying at our hotel while visiting Troy and the great feedback you provided! I am ecstatic to hear that you all enjoyed our amenities and accommodations, especially the handicap accessible room since he has hip issues. We pride ourselves in delivering great customer service and clean rooms to our guests and your comments show. I agree that Hungry Howie's Pizza is very good but be sure to try some other local flavors like Sister's Home Cooking, Hook's BBQ, or Santa Fe the next time you visit. Thanks again and we look forward to seeing you all in the future!

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Reviewed 6 January 2017

I have stayed at this property many times on trips back from Florida and have always had a good experience. The rooms are clean and comfortable the staff is helpful and the breakfast has something for everyone.

  • Stayed: January 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank A7118CQelizabethr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda R, Front Office Manager at Hampton Inn Troy, responded to this reviewResponded 7 January 2017

I would like to thank you for choosing the Hampton Inn Troy as your place to stay. Our staff appreciates you for your business and letting us serve you. We strive to provide the best customer service possible, while making your stay as pleasant as you wish. Your comments are just mere reflections of how we accomplish this mission. Thank you again and we look forward to serving you again in the future!

Sincerely,
Linda Register
Assistant General Manager
Hampton by Hilton Troy
(334)807-5900

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2017

Very nicely kept property. Modern decor, really nice breakfast room (they had ham!) that had constant attention from the woman in charge of it. Pretty pool area outside but it was too cold to swim. Nice exercise room. Bright and clean, very modern bedroom furniture with the coffee pot in a convenient location- I like it when the coffee pot is not in the bathroom! It has its own pull out drawer in the dresser. I liked this place.

Room Tip: Away from the elevator
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  • Stayed: January 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank professor52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda R, Front Office Manager at Hampton Inn Troy, responded to this reviewResponded 5 January 2017

We appreciate the review of our hotel. Glad to hear that we met your needs here at the Hampton Inn Troy. We do always try to go above and beyond for our guests Thank you for your patronage to our hotel. Looking forward to your next visit.



Thank you,
Linda Register
Assistant General Manager
Hampton Inn Troy
(334)807-5900

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Troy

Address: 103 Troy Plaza Loop, Troy, AL 36081-3014
Phone Number:
Region: United States > Alabama > Troy
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Troy
Price Range: $140 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Troy 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Conveniently located near Troy University and the downtown square, we offer the perfect home base from which to explore the city, from shopping and dining to historical attractions. It's all here, just minutes from our comfortable hotel. ... more   less 
Reservation Options:
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Also Known As:
Hampton Inn Troy Hotel Troy
Troy Hampton Inn

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