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Reviewed 7 July 2015

Flew into San Jose Airport and had booked this hotel to stay at one night so we could get picked up by a shuttle in the morning. It's more like a motel, but was a comfortable stay and the staff were very nice and helped however they could. The breakfast in the morning was good as well.

  • Stayed: June 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Bo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this reviewResponded 17 August 2015

Dear guest,
Thank you for sharing your experience at our hotel here on Tripadvisor.
We are happy that you had a great stay and that our services and facilities were of your liking. At Airport Hotel Berlor, we are always focused on giving the best service possible to our clients’.
Our location is key for those who have a very early flight being that we are five minutes away from the airport and offer a free shuttle from the Hotel to the Airport, with previews reservation.
We thank you again for rating us on Tripadvisor. Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2015 via mobile

I stayed at the Berlor for the night prior to meeting my family in Tamarindo. The stay was comfortable and the staff was very helpful. The little restaurant served a very good pizza.

The location was not in the best part of town however I never felt unsafe.

Stayed: June 2015, travelled solo
1  Thank Jack F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this reviewResponded 17 August 2015

Dear Jack,

Thank you for sharing with us your experience at our hotel and restaurant. We are glad you had a great stay and that you could enjoy our facilities and services.

We are located very close to the airport, which is ideal for those who have a very early flight. We are five minutes away from the airport and offer a free shuttle from the hotel to the airport, with prior reservation.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2015

This little hotel is more like a B&B than hotel. Staff was extremely helpful in assisting us upon arrival and throughout our stay. Room was as pictured and accommodated all 5 of us. Bathroom decor was outdated but functioned!

Especially liked offer of restaurant staff to come tell us when our dinner was ready so we could use the time to clean up prior to eating.

Shuttle service was available when we needed it to go to hotel...which was key.

  • Stayed: May 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank Renee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this reviewResponded 17 August 2015

Dear Renee,

Thank you for sharing about your stay at our hotel here on TripAdvisor
We are glad to see that you had a great stay and that our services and facilities were of your liking. At Airport Hotel Berlor, we are always focused on giving the best service possible to our clients. Our staff is willing to go the extra mile to help our guests with their special requests and suggestions.

Among our services is the free shuttle from the hotel to the airport which you can schedule when you confirm your reservation.

We thank you again for rating us on Tripadvisor. Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2015

Stayed before an early flight at the end of my holiday. I arrived around 2pm and was lucky enough the weather was nice so I could sit out in the Garden. The only disturbance was the airplane noise, but then that was to be expected (airport is a 5 minute drive away) Don't expect to swim in the pool - its more of an oversized bird bath.

The room was cosy but had everything it needed, plus a very strong plug-in air freshener right next to the bed. After unplugging it I found out why - a very strong smell of feet. Apart from that the room was clean, bed fresh and comfy.

The dinner they produced was actually very tasty - for those that aren't partial to the Pizza delivery side of this business there is an extra menu of 3 dishes. Apparently its not commonly ordered because they had to look it up themselves. Still, it was freshly prepared: Tilapia with tomato sauce, vegetables and rice. A more than ample portion and well seasoned too!

Airport shuttle = a lift from the receptionist on duty
Also, they charge in Dollars. If you pay in Colones you don't get change.

Room Tip: Don't get #4 and potentially don't go via booking.com (possible they reserve the worse rooms for the cheaper rate)
  • Stayed: May 2015, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Vici27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this reviewResponded 17 August 2015

Dear Guest

Thank you for rating us here on Tripadvisor. We are glad to see that you had a good stay at our hotel and that our services and facilities were of your liking. We have made improvements since you last stayed. We take all our guests comments and work on them to be able to give a better service every day.

We thank you again for your comments, on behalf of all our staff we send you warm greetings.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2015

If you are looking for a fancy place, then don't stay here. If you are looking for a very basic place, with wifi and close to the airport for a good rate, then this is your place. Rooms are smaller and outdated. Bathrooms look like cruise ships bathrooms. Free shuttle worked great for our 5 am departure this morning. It's a shame they wouldn't be more accommodating (instead of only running every hour) especially because we were probably the only ones staying there. Hotel is off main road. Has small parking area. Walls are thin. Wifi works. Nice backyard, but pool water is very cold. Towels were soft :)

  • Stayed: May 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank caroline h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this reviewResponded 17 August 2015

Dear Caroline,

Thank you for sharing your experience at our hotel here on Tripadvisor.

We are glad to see that our services and facilities were of your liking and that everything went well during your stay.

We offer free breakfast and Wi-Fi to our guests, as well as free transportation from the hotel to the airport as you quoted. This service can be scheduled when you make your reservation and sending us your itinerary.

We thank you again for rating us, best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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