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All reviews every half hour strip mall san jose small mall costa rica free shuttle room key front desk staff next morning breakfast buffet an early morning flight hotel is perfect stayed one night last night convenient location shuttle service coffee maker
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Reviewed 18 July 2015

It is very near the airport and excellent for catching an early flight at SJO. The rooms and hotel is very well maintained. I have stayed here many times.
Had a small problem with the shuttle to the airport to change my ticket. The driver picked up one of his lady friends and took her to a store instead of going directly to the airport. The route he took was extremely heavy with traffic and would have not been so had he took the correct road.

  • Stayed: July 2015, travelled on business
    • Value
    • Rooms
    • Service
Thank Global-Redneck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this reviewResponded 20 July 2015

Dear Global-Redneck
Thank you for reporting your experience at our Courtyard San Jose Airport Alajuela, we are taking the corrective steps with the transportation company to avoid reoccurrence with our shuttle service, our priority as well as theirs is to serve our guest first.
We hope you have accomplished with the purpose of your visit to Costa Rica and we are looking forward for your next visit, where you can verify how we act upon your review.
Pura Vida;)

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Reviewed 17 July 2015

Our stay at the Marriot was a large group of 17 consisting of five rooms. The staff was exceptional at accommodating our group needs and the rate was excellent for the large, clean rooms. We were thrilled that there was a complimentary washer and dryer to help us get prepared for the next leg of our trip. The breakfast is overpriced but it is better than being stuck into the cost of the room so you can decide if it is worth it or not. Pool is outdoors and very small. Five minutes max to the airport and free shuttle.

Room Tip: second floor has the pool, laundry and exercise room
  • Stayed: July 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank jandy23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this reviewResponded 20 July 2015

Dear Jandy23
Thank you for sharing your experience at Courtyard San Jose Airport Alajuela, is great to know you and your family enjoyed your visit by taking advantage of our laundry.
Hope you enjoyed your trip in Costa Rica and looking forward for your next visit.
Pura Vida;)

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Reviewed 17 July 2015

We booked a 1 night stay before our flight at this hotel. While checking in there was a problem (our special discount didn't show up in their system), but the staff took care of it right away. The room was OK, the pool area decent, all in all good for 3 star hotel (you get what you expect). The breakfast was good, in fact the best of four hotels we stayed in CR. Free shuttle service to airport was also nice addition.

One regret though, we went to dine in the mall across the street - should have probably stayed at hotel restaurant, the peruvian restaurant nearby was....disappointing.

  • Stayed: July 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank JanneJ_83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this reviewResponded 19 July 2015

Dear JanneJ_83
Thank you for sharing your experience at Courtyard San Jose Airport Alajuela, I strongly suggest to try our restaurant, I can guarantee that we prepare all our menu in house we don't buy prepared items or artificial, every dish is prepared the same moment you place the order to guarantee it's freshness and quality. Most customers are familiar with fast
preparation and freeze items that are loosing the taste of natural items which are used by our kitchen. Even our prices are better than any restaurant nearby if you consider ambiance, safety and quality of food.
I invite you to try our restaurant and make a comparison.
thank you for sharing your experience and recommend us.
Pura vida;)

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Reviewed 17 July 2015 via mobile

Because we have an early AM flight back to the US, we chose this hotel, just a few minutes from San Jose Airport, with free shuttle.

Super clean reception area and lobby with art, nice airy restaurant and bar, very decent workout room, clean (but a bit small) sleeping room with fridge. Most importantly (for the kids), great Wi-fi. Extra points for also being envuronmentally friendly

They also have a pool, but it's tiny. They'd probably do better to turn it into a jacuzzi.

Love that you can walk next door to Wal-mart, and across the street to several restaurants. Oh, and much of the art is fir sale.

The workout room could use a mat or two for floor work, bur otherwise this hotel is perfect for what we needed.

Stayed: July 2015, travelled with family
Thank Yiyunkim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this reviewResponded 19 July 2015

Dear Yiyunkim:
Thank you very much for your review and sharing your experience at the Courtyard San Jose Airport Alajuela, as mention this is the unique property in Costa Rica with environmentally conscious and energy certified equipment operation to contribute to preserve our planet.
Your recommendation will be followed to provide individual mats for the exercise room, great suggestion.
Hope you have enjoyed your stay with us and looking forward for your next visit to Courtyard Alajuela.
Pura vida:)

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Reviewed 17 July 2015

My wife and I stayed at this hotel on two occasions. In both cases, we needed a place to stay close to the airport to ensure that we could make the flight the next morning. The staff at this hotel is what really makes it a winner.

There is a car rental office nearby, so it is quite easy to simply take the shuttle from the airport and then rent the car the next morning. Or return the car in the evening and take the shuttle back to the airport the next morning.

Of course, the hotel seems nearly brand new. Everything was very clean. The rooms and furnishings of the hotel were fresh and light and inspiring. There are restaurants nearby, which you can easily walk to. There's even a Wal-mart right next door for last minute souvenirs to take home, or to stock up on water before your trip to the mountains or beach.

The breakfast is very nice, and they usually provide it free for one of the people in the room. That helps with the price, as it is a bit expensive compared to a normal breakfast. However, it is quite lovely, with a nice mix of standard breakfast favorites and Costa Rican dishes.

I would not hesitate to stay here again in the future.

  • Stayed: May 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank 568MarkR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this reviewResponded 19 July 2015

Dear Mark R
Thanks for taking the time to share your experience at our Courtyard San Jose Airport Alajuela highlighting the benefits of choosing our location, facilities within walking distance in addition to our cleanliness, comfort and décor. As you could experience our Courtyard is the newest and closest hotel around the San Jose Airport.
Breakfast is not included in our rate however we offer rates with or without breakfast for you to choose from considering that our breakfast starts at 4:00 and is a full buffet breakfast.
Hope you consider us for your next visit in Costa Rica.
Pura Vida;)

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