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“Great for families!”

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Volcano Lodge & Springs
Certificate of Excellence
GreenLeadersSilver level
Reviewed 27 March 2016 via mobile

My family had a wonderful stay at the Volcano Lodge & Springs. I had wanted to stay at Silencio del Campo, which is my favorite, but unfortunately, it was full. In retrospect, the Volcano Lodge & Springs was the perfect place for my family. We loved walking around the grounds and swimming in the pool/hot springs after a long day of hiking. We only had a few issues- we requested an extra towel on several occasions (we were three adults and a baby in one room) but it was never delivered. The food was also not that great. The breakfast, while plentiful was just fair. They use margarine instead of butter and the cheese they use for their omelettes was not a great choice (queso blanco/fresco which doesn't melt.) Also, dinner options were EXPENSIVE and not worth the money. They charged $9.50 for two small scoops of ice cream. Service is also extremely slow despite the fact that there were many people working. Also, as a tip- the room service menu has more budget friendly options than the restaurant menu. However, we found out you can order items from the room service menu at the restaurant as well.

In any case, if you have a car and have more mobility in terms of where you dine, I would definitely recommend checking out the Volcano Lodge & Springs. Even if that is not the case, I would consider this place. It's a great family-friendly spot!

Stayed: March 2016, travelled with family
Thank sunshine_d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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726 - 730 of 3,139 reviews

Reviewed 26 March 2016

This place has everything going for it. Our room was clean and comfortable, and looked out onto lawns and trees that were alive with gorgeous birds. We also had a little trail of leaf cutter ants bustling past. It was amazing to just sit and take it all in. The pool was elegant and at one end were the hot springs, a cascade of little pools that you could lounge in with a cocktail or a glass of fizz. The restaurant was not cheap, but the food was first rate and such an innovative menu. Loved the steak marinaded in coffee. However the meal of the day had to be breakfast, not so much for the food but for the spectacle of the birds..... You needed to be down to breakfast for 6.30am as a member of staff came out and put out pieces of banana at a large feeding station so you could sit and eat your breakfast and watch the birds having theirs. We saw parakeets, chachalacas, guans, woodpeckers. passerinis tanagers. the montezuma bird and the stunningly pretty blue grey tanagers to name but a few! What a lovely way to start the day! Thanks to the staff for making us so comfortable.

Stayed: February 2016
Thank Toucan01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2016 via mobile

This hotel is intimate, has internet in the rooms, TV, air conditioning and a floral display awaited us at checkin. Like all CR hotels we have stayed in , there are not enough hooks but here, plenty of hangars in the closet. Our room opened onto a patio and since the birds are fed fruit we were treated to numerous visits. Coffee in the room, why don't all hotels do this here? Decent food served buffet style but did you really come for the food? Hated to leave. Lovely, lovely.

Stayed: March 2016, travelled as a couple
Thank SVFirstEdition
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2016

We loved our stay here. Great rooms. Private thermal hot tub was an excellent add-on. Gorgeous property! We do not return to many places but definitely plan on returning here but with the kids next time!!

Stayed: January 2016
Thank Katherinemomof4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2016

We enjoyed the Arenal Volcano area very much as part of our
Costa Rica Trip. I have stated in my opinion the Pros and
Cons of this hotel:

Pros:
Beautiful Grounds
Very Clean
Loved our Junior Suite Room with the Private Hot Spring Tub
Nice Pool Area
Good Service other than the unfriendly check in person
Good Location

Cons:
Breakfast was plentiful, but just ok in taste, therefore we passed on dinner
Shower hot water goes out quickly
Needs to have a more welcoming check in
Unless you can make the happy hour, cheapest beer is $6, cheapest wine glass is $8
Needs to have more simple dinner options other than the one fine
dining restaurant prices

Overall, we did enjoy our stay at this hotel and considering it was less
than $1000 dollars for a 4 night stay in a junior suite, we felt it was
very good value.

  • Stayed: March 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank kurt2fish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Volcano Lodge & Springs

Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, Arenal Volcano National Park, La Fortuna de San Carlos 21007, Costa Rica (Formerly Volcano Lodge & Gardens)
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in La Fortuna de San Carlos
#6 Luxury Hotel in La Fortuna de San Carlos
#10 Spa Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
Price Range: $126 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Volcano Lodge & Springs 4*
Number of rooms: 64
Official Description (provided by the hotel):
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 
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Also Known As:
Volcano Lodge And Gardens
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Hotel

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