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“Amazing Views with Good Service ”

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Arenal Kioro Suites & Spa
Certificate of Excellence
Reviewed 15 November 2017 via mobile

Kioro Suites and Spas offers nature lovers an amazing view of Arenal Volcano. You are awoken to howler monkeys talking, birds chirping, and beautiful colors every day. We were treated very well by the staff. While the food was tasty, it lacked the "wow" factor that we were hoping for. 2 for 1 happy hour is great and we were offered authentic Costa Rican cocktails. We were lucky enough to get a few views of the top of Arenal. La Fortuna is about 20 minutes away but a shuttle is offered by the hotel which provides just enough time to see the town and return for dinner.

Stayed: November 2017, travelled as a couple
Thank turnbrusttowelsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raraya, Propietario at Arenal Kioro Suites & Spa, responded to this reviewResponded 17 November 2017

Dear turnbrusttowelsh,

Thank you very much for visiting us, and for taking the time to write such a positive review about your experience. We are very glad that every detail of your visit was perfect, and we cant wait to have you again one day.

Best regards.
Ricardo Araya J.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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30 - 34 of 1,296 reviews

Reviewed 13 November 2017 via mobile

Just spent 3 nights at this lovely hotel close to the Arenal Volcano. The rooms are huge with 2 large double beds and a jacuzzi. All rooms have stunning views of the volcano if the cloud clears. The grounds are lovely and very well maintained. The staff are all very friendly and helpful and nothing is too much trouble. There is a good Costa Rican breakfast and the food In the evenings is good with huge portions. This is a lovely place to stay if you are visiting the Arenal area. It is a fair way out of La Fortuna but well worth it for the views and the service.

Stayed: November 2017, travelled as a couple
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raraya, Propietario at Arenal Kioro Suites & Spa, responded to this reviewResponded 17 November 2017

Dear William S,

We are so glad that you really enjoyed our staff, surroundings, food and services. It is great to know that overall you had a perfect experience. Thank you very much for your visit and review. We really hope to see you again in the future.

Best regards.
Ricardo Araya J.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
21
Reviewed 11 November 2017 via mobile

Beautiful room with stunning views of Volcano wonderful couples only retreat room was absolutely amazing great place to unwind from the world and get away from it all — our rest included a daily breakfast buffet that was lovely

Stayed: November 2017, travelled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raraya, Propietario at Arenal Kioro Suites & Spa, responded to this reviewResponded 17 November 2017

Dear guest,

We are so glad that your experience with us, was nothing but pefect, to that point that ou will visit us again. It is always very refreshing to heart that. So we hope we get the chance to see you again. Thank you for your review.

Best regards.
Ricardo Araya J.

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Reviewed 9 November 2017 via mobile

We stayed for 4 nights. Loved our room in the 500 block , super comfy large king bed, great views of volcano , lovely jacuzzi, great shower and toiletries and hairdryer , loads of towels. Swimming pool good temp and the hot springs on site were warm rather than hot but pretty and not crowded. Due to the rain on our first day the on-site springs were closed so you got free transport to their sister ones and a welcome drink there these were definitely hot. Spa made the 5* amazing deep tissue massage heaven . Reception staff were brilliant best staff ever! Restaurant mmm lacking sole,canteen feel even with the view no atmosphere, service hit and miss with coffee and water. Egg lady good when she was there as when it was quiet she went awol. Great selection of food at breakfast , dinner average and very American focused . Housekeeping great so clean and loved our amazing towel crocodile

Stayed: November 2017
Thank Tinkerbell216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raraya, Propietario at Arenal Kioro Suites & Spa, responded to this reviewResponded 17 November 2017

Dear Tinkerbell216,

Thank you very much for visiting us, and also for taking the time to write such a positive review about your visit. It makes us really proud to know that your experience with us was nothing but perfect, and we will love to see you again soon.

Best regards.
Ricardo Araya J.

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Reviewed 9 November 2017

We stayed at this resort during the Arenal portion of our Costa Rica trip. Overall the hotel is very nice. The rooms were comfortable and there were great views. I think on most days (maybe even every day) it was overcast and the clouds were not high enough for us to see the top of the volcano unfortunately. We had a hot tub in our room as well that was good.

The best feature for the hotel for us is the kids pool / wading pool. We have a two year old and usually he either does not want to go into the pool because it is too deep or we have to be very careful and hold him when he goes by the pool. With the kids pool he can play by himself while we watch him and he had a great time! He spent so much time in the water with his toys.

The food at the restaurant and the pool side dining is good quality. We had breakfast and dinner at the hotel restaurant, and a lunch at the pool side. Service is great.

We did have an issue one day where they ran out of pool towels and did not restock them for about half an hour or so, which was an inconvenience but not a big deal.

The hot springs that they have at the resort are very nice as well. Not too crowded so we never had an issue finding a spot to sit.

We requested a crib for our room for our son to sleep in and they brought a pack and play style crib which was sufficient.

Overall a great experience.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Carson K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raraya, Propietario at Arenal Kioro Suites & Spa, responded to this reviewResponded 17 November 2017

Dear Carson K,

We are so happy that you and your family enjoyed every aspect of your visit and that you had a great time with us. For sure we will love to have you all back again with us one day. Thanks for your visit and the feedback.

Best regards,
Ricardo Araya J.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Arenal Kioro Suites & Spa

Address: San Carlos, 10 km NE of La Fortuna, Arenal Volcano National Park, La Fortuna de San Carlos 21007, Costa Rica (Formerly Arenal Kioro)
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in La Fortuna de San Carlos
#6 Business Hotel in La Fortuna de San Carlos
#7 Spa Hotel in La Fortuna de San Carlos
#11 Romantic Hotel in La Fortuna de San Carlos
#14 Family Hotel in La Fortuna de San Carlos
Price Range: $287 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arenal Kioro Suites & Spa 4*
Number of rooms: 53
Official Description (provided by the hotel):
Arenal Kioro offers a fabulous place with a natural viewpoint to the Arenal Volcano. The hotel has 27 acres of undulating land, surrounded by two streams (La Palma and Kioro) with crystalline waters that begin to flow in the Arenal Volcano National Park. It has two paths where plant species are identified. Besides, private thermal springs for our customer's delight. All our suites have:Two terraces with the best panoramic volcano and mountain view, hydro-massage, air conditioning, safe deposit box, minibar, coffee maker, hot water, direct dialing telephone, satellite television, hair dryer, key card, safety locks, internet connections. ... more   less 
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Also Known As:
Arenal Kioro Hotel La Fortuna De San Carlos

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