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Reviews (3,604)
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All reviewswine baroutdoor showerour honeymooncasita deluxesushi restaurantcosta ricaarenal volcanoamor locoaltamira restaurantgranola barsmain restaurantprivate deckgolf cartswim up barwine pairing dinnerzip liningrose petals
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206 - 211 of 3,604 reviews
Reviewed 18 November 2017

There were very few drawbacks of this place. We had a balcony with a volcano view. Food was great and everyone genuinely friendly. 4 out of 5 as we were a bit confused how billing worked for food. While we were told our card was only for incidental charges, we found out quickly that all food and drinks were immediately charged back to that card. For us traveling to this type of place for the first time, it was a bit confusing. Otherwise, a magical place.

Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JairoQuesadaNayara, Manager at Nayara Resort Spa & Gardens, responded to this reviewResponded 25 November 2017

Dear Bill,

We would like to thank you for taking the time to leave a review. We consider it an honor when our guests choose our hotel to help them celebrate such an amazing occasion as their honeymoon. We're so glad that you thought the food was great and the staff genuinely friendly. It's always a pleasure to hear back from our guests and that's the reason we appreciate feedback so much. It's one of our favorite ways to improve service.We would also like to let you know as well as future guests that we don't place holds on debit or credit cards upon arrival and that we take payments for food and services in whatever way is more comfortable to each particular person. We are reviewing the way in which this is explained at check in to make sure is as clear as possible. Thank you again for your visit! To hope to help you celebrate many more wonderful events in the future.

Pura Vida,
Jairo Quesada
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2017

This place is truly special and rivals some of the best hotels in the states. From the moment you step into the open air lobby, you are greeted by genuine and friendly staff. The bellmen are extremely helpful and help you get around easily. Jose was especially friendly, knowlegable, and genuine.

The rooms are amazing. We stayed in a Casita which is a one-of-a-kind accommodation. The huge bathroom was luxurious. The outdoor shower was private and fantastic. The patio overlooking the rainforest and volcano was unrivaled. The bed and sheets were super comfortable. Maid service was impeccably timed so that they never crossed our path in the mornings or evenings for turndown service.

The meals were also amazing. Each of the restaurants had fantastic food and even more fantastic wait staff. Mis Amore's was our favorite.

Overall, we will be returning. This place is special and they treat you like royalty.

Room Tip: All rooms have great views, but you can't beat volcano views.
  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Keith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JairoQuesadaNayara, Manager at Nayara Resort Spa & Gardens, responded to this reviewResponded 21 November 2017

Dear Keith,

Thank you so much for taking the time to leave such a wonderful review of our hotel. We're glad that you thought the rooms were amazing, huge and comfortable, that the restaurants were fantastic and the waiting staff was wonderful. At Nayara, we believe that the service we offer to our guests should be one of the main aspects of your experience in the country. We especially loved your comment about being treated like royalty, because to us, all of our guests are our most important priority. We look forward to your next visit!

Pura Vida,
Jairo Quesada
Resident Manager

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Reviewed 17 November 2017

There are too many great things about this resort, beautiful landscaping, fabulous casitas, inside and outside showers, view of Arenal volcano from deck, jacuzzi on deck, great and varied restaurants, and wonderful service. This is a special place. Left some clothes in room and they shipped them home! 5 Star resort!

Stayed: November 2017, travelled as a couple
Thank craig b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JairoQuesadaNayara, Manager at Nayara Resort Spa & Gardens, responded to this reviewResponded 21 November 2017

Dear Craig,

We really appreciate you taking the time to leave such a great review of our hotel. Thank you for letting us know that you thought the landscape was beautiful and the casitas fabulous. We're so glad that you enjoyed the view from your deck and the restaurants and that you thought the service was wonderful. It was a pleasure to host your vacation and we hope that you think of us when planning your next trip to Costa Rica.

Pura Vida,
Jairo Quesada
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017

This is an incredible resort. Our casita overlooked a tropical paradise, with a waterfall nearby. The restaurants were wonderful and the service is superior. We hated to leave! Hope to come back again soon.

Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Pamela V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JairoQuesadaNayara, Manager at Nayara Resort Spa & Gardens, responded to this reviewResponded 14 November 2017

Dear Pamela,

Thank you so much for describing our hotel as heaven in the mountains. We really appreciate you taking the time to leave such a wonderful review. We're glad that you though the restaurants were wonderful and the service superior. It was a pleasure to host your vacation! Please visit us again soon.

Pura Vida,
Jairo Quesada
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2017

Stayed here for our 10 year anniversary, and had an amazing experience! The resort and rooms are gorgeous. The people are so warm and welcoming. The food is exquisite. And the views, the wildlife, the activities are all amazing!

Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Z6957VYmarkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JairoQuesadaNayara, Gerente at Nayara Resort Spa & Gardens, responded to this reviewResponded 14 November 2017

Dear Z6957VYMarck,

We really appreciate your kind review. We're so glad that you thought the resort and rooms were gorgeous, the staff warm and welcoming, the food exquisite and the activities amazing. We feel a lot of pride when our guests chose our resort for such important life events such as a landmark anniversary. We love to learn that we were able to offer you a wonderful experience and that you and your partner took with you many beautiful memories. Thank you again for your visit, we hope to help you celebrate many more wonderful occasions in the future.

Pura Vida,
Jairo Quesada
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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