Let me start off by saying how accommodating Sergio in the buffett was. I am a vegetarian and it was pretty much the same meal every breakfast lunch and dinner. 5 out of the 7 nights Sergio was working and checked with the chef to make me a meal so I wasn't stuck with rice and veggies every night. Bryan the trolley driver was also very nice and informative every time we rode with him. Three activity woman, Mirelle I think was great too with my boys and the day we left on the trolley she yelled their names to say bye as we were leaving which was nice. The rooms are another story. First we were in room 101 with a normal door handle back door that slammed open and closed all night due to the wind allowing dirt all over the floor and desk. This wasn't clean when we first entered the room and there was a dirty towel blocking that door initially. The bathroom wasn't cleaned with "hair"on the toilet, old spiderwebs and dead spiders. Clearly wasn't wiped down in weeks. We called the front and nothing could be done as they were full that night. We then called RCI who we booked through and Rene in reception told RCI we were only complaining bc of the view and wanted a free upgrade. We checked in after 6pm and it was dark. We never even opened the door to see the view nor could we with how dark it was until the next morning.
We confronted Rene and he claims he never told RCI that. Anywho, Then we were moved to the hotel which was a little nicer if a room but the air conditioner didn't work. Maintenence was in our room over an hour trying to fix it but even the front desk receptionist commented on how old the ac was in that room. They brought us a fan but after 2 nights of using an oscillating fan on 4 people we couldn't take it. Finally we were moved to villa 9 which was a pleasant surprise. Clean rooms, full kitchen (which we didn't need of course) and private pool, but was unfortunately in the shade so cold all the time. Overall we would stay again as long as we could rectify the room initially and not have to pack and unpack 3x. The food wasn't great as it's only 1 buffet restaurant for all 3 meals but edible. There was a "snack bar" by the main pool which had fresh fruit, hamburgers, nachos etc. There were howler monkeys swinging through the trees at least 3 of the 7 days we were there
Probably more but we were off doing excursions a lot.

We chose this resort because it was a lower-cost, smaller, all-inclusive and were very pleased. The hotel is in need of some updates, but the rooms were adequate and clean. The view is spectacular and we had gorgeous sunsets every night. The food at the buffet was all good with a fair bit of selection, but it was the same buffet every time, so just wish they changed it up a bit since they only have one restaurant. The restaurant is a lovely large space where we saw many birds and monkeys go by. The drinks were great. There are some good restaurants nearby at the beach, so we visited a couple of those for variety. Playa Hermosa beach is perfect for families with children. Much smaller waves than the beaches further south. The resort needs to add a few more lounge chairs at the beach. They don't have any watersports included, but you can book some at the hotel or thru various people down at the beach. They did have some activities by the pool. It is on a hillside, hence the great views, but means you have to walk up or downhill or take the shuttle. The shuttle runs very frequently and we never waited more than 10 minutes. It's a great location if you're flying in or out of Liberia airport. Also a good spot for sightseeing up and down the coast.