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All reviews shopping mall basic hotel close to the airport volcano eruption restaurant choices spoke english well san jose food court place to sleep easy access long flight hotel is located comfortable stay yogurt hot shower rooms were very clean costa rica
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Reviewed 20 May 2018

We went to Costa Rica and stayed at the San Jose City Express for a couple of days. From the moment we first went in, the service was great. After very long days in different tours, it was nice to come to a very comfortable, clean and quiet room. The hotel is just a couple of steps away from restaurants, fast foods and bars, which makes it very convenient.

Room Tip: Simple, clean, quiet.
  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Javier R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira F, Gerente at City Express San Jose Costa Rica, responded to this reviewResponded 9 September 2018

Dear Javier:

At City Express we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, Have an excellent day.
Anything you need please do not hesitate to contact us.

Sincerely,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2018

Front Desk staff is very attentive and friendly. Any request was quickly taken care. Rooms are adequate and clean. Ample parking, shuttle service and good security. Breakfast is weak, including the setup. Will stay again when on business trips.

  • Stayed: April 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Newport35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira F, Gerente at City Express San Jose Costa Rica, responded to this reviewResponded 9 September 2018

Dear guest:

At City Express we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, Have an excellent day.

Anything you need please do not hesitate to contact us.

Sincerely,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2018

Clean, comfortable, quiet, affordable.
Courteous staff.
$ 15 shuttle to airport
This was exactly the way that the property was presented to us. We we happy with the proximity to the airport. Also, there are several restaurants and an indoor mall within walking distance.

Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
Thank DBran891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira F, Gerente at City Express San Jose Costa Rica, responded to this reviewResponded 9 September 2018

Dear guest:

At City Express we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, Have an excellent day.

Anything you need please do not hesitate to contact us.

Sincerely,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2018

The room was comfy and impeccably clean. The breakfast was super varied and delicious! My phone was broken but they had a business centre where I could use computers any time. It was ideally located for my minimal needs; there are a few restaurant and a small shopping centre nearby. The airport shuttle was a little bit late for me so be sure to plan in advance. Loved my experience here!

Stayed: April 2018, travelled solo
Review collected in partnership with this hotel
Thank kellyannejo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira F, Gerente at City Express San Jose Costa Rica, responded to this reviewResponded 9 September 2018

Dear guest:

At City Express we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, Have an excellent day.
Anything you need please do not hesitate to contact us.

Sincerely,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

With a group we stayed at this hotel for a week. It is a modern and nice. Check in procedures for group check in are not the best. Location is excellent for business or tourism. BFast is OK. Same menu every day.

Stayed: March 2018, travelled with friends
Thank G2492QCcarlosd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira F, Gerente at City Express San Jose Costa Rica, responded to this reviewResponded 9 September 2018

Dear guest:

We're sorry to read your comments about your experience in CityExpress San Jose Aeropuerto, because our main objective is to facilitate achieving your goals, be assured that we will work hard with the corresponding area in order to overcome your expectations in the best way, thank you very much for the time you took to write your valuable comments.

Anything you need please do not hesitate to contact me.

Sincerely,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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