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Reviews (440)
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All reviewsairport shuttleshopping mallbasic hotelvolcano eruptionperfect locationrestaurant choicesspoke english wellsan josehotel is excellentplace to sleepeasy accessrooms were very cleanlong flightfood courtone night staycomfortable staycosta rica
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3 - 8 of 440 reviews
Reviewed 17 June 2018

The Short of it: It is a very, very basic hotel... but it is clean.

The Long:
Everyone was friendly, but service is inconsistent. Check-in was quick, but they put me in the wrong room. When I asked for water at breakfast, they told me that I could get it from the gym or the water fountain down the hall. Even the towels in the room were inconsistent, started with three towels (2 body, 1 hand, 0 face), but then had only 2 body towels for the rest of my visit. The sideways wobble of the elliptical in the gym gave my core a good, although unintended work-out.

Stayed: June 2018, travelled on business
Review collected in partnership with this hotel
Thank gsanchez232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2018

Booked our rooms from Italy, using a web site. The description was correct. Hotel was easy ti fine, with a pretty good car parking, near some restaurants. Rooms are nice, beds are very confortable, bathroom is ok. Breakfast was not so rich. Good experience, after all'.

Stayed: June 2018, travelled with friends
Review collected in partnership with this hotel
Thank leonida1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2018

We went to Costa Rica and stayed at the San Jose City Express for a couple of days. From the moment we first went in, the service was great. After very long days in different tours, it was nice to come to a very comfortable, clean and quiet room. The hotel is just a couple of steps away from restaurants, fast foods and bars, which makes it very convenient.

Room Tip: Simple, clean, quiet.
  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Javier R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2018

Front Desk staff is very attentive and friendly. Any request was quickly taken care. Rooms are adequate and clean. Ample parking, shuttle service and good security. Breakfast is weak, including the setup. Will stay again when on business trips.

  • Stayed: April 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Newport35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2018

Clean, comfortable, quiet, affordable.
Courteous staff.
$ 15 shuttle to airport
This was exactly the way that the property was presented to us. We we happy with the proximity to the airport. Also, there are several restaurants and an indoor mall within walking distance.

Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
Thank DBran891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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