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Reviews (588)
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11 - 16 of 588 reviews
Reviewed 13 April 2018

I stayed in this hotel for two nights. The English speaking receptionists were helpful in giving directions to getting around the city. Other workers in the hotel were friendly and pleasant. They greeted me while passing each other in the hallway. The room was dated but I did not mind because there are so many other things in the hotel that makes my feel comfortable. The size of the room was big and the bed was comfortable. It was clean in the room as well as the walkway outside of the rooms. The restaurant was reasonably priced with a good selection for dinner. Servers were attentive during dinner and buffet breakfast. There was a good selection of hot and room temperature food for breakfast. There were different kinds of fresh fruit drink one must try. The pool and patio were clean. The gym has decent amount of equipment. Across the street is a big supermarket where the locals shop. Actually, I went in there to buy Costa Rican cookies and candies to bring home. For the same product, the airport sells for double the cost. The only thing I was not total please about was the hotel’s distance from downtown San Jose. It was about 25 minutes walk to downtown and upon arriving, there are so much more walking to do and so much to see. If I was to go downtown again, I would take the bus in front of the hotel or a $6.00 cab ride. On the whole, this is a comfortable hotel.

  • Stayed: April 2018, travelled solo
    • Value
    • Sleep Quality
    • Service
2  Thank jwyc8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corobici, Marketing at Crowne Plaza Hotel Corobici, responded to this reviewResponded 16 April 2018

Dear jwyc8:

On behalf of all the hotel staff we will like to express our sincere gratitude for sharing with us your comments. Each day we work with passion to make a better perform than the day before. We are on our way to make the Hotel That Our Guests Love!

The Crowne Plaza Family will always be our pleasure to host, looking forward for your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018

We had some confusion with itinerary when coming to San Jose. Our airport greeter did not speak english. When arriving at our hotel the front desk was unfriendly and not helpful with information. We were able to use a phone to call the tour company to clarify out questions. They offered us a second bottle of water at check in but we were told that was not protocol. Really, one bottle to share?? When asking for rooms near each other, one couple was on 4th floor and the other on 1st. Rooms were average, but shower never got warm. The pool area was nice and buffet was very good. Wait staff were friendly.

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Service
Thank sussexlanni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corobici, Marketing at Crowne Plaza Hotel Corobici, responded to this reviewResponded 2 April 2018

Dear sussexlanni,

Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza SAN JOSE COROBICI CONF. CENTER.

I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

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Reviewed 13 March 2018 via mobile

Stayed at this hotel for 4 nights on a recent visit to San Juan. First, the wait staff is amazing...very friendly, conscientious, and thoroughly professional. The amenities at the hotel include a beautiful pool, pool side bar, a fantastic health club that includes a lap pool.
We had some minor problems (electronic door key not working properly, etc), but these were resolved very quickly. We found the multiple restaurants in the hotel to be varied in choices, thoroughly enjoyable, and perfectly fine. The only issue we noticed is that some of the fixtures in the bathrooms and furniture in the rooms need to be updated....not a big problem, but noticeable. One other word of advice, traffic in San Juan is HORRIBLE! If you have to drive, or otherwise commute, only choose a hotel that is close to where you are working. This hotel is a nice place and I am happy to recommend it.

Stayed: March 2018, travelled on business
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corobici, Marketing at Crowne Plaza Hotel Corobici, responded to this reviewResponded 13 March 2018

Dear Robert W,

On behalf of all the hotel staff we will like to express our sincere gratitude for sharing with us your comments. Each day we work with passion to make a better perform than the day before. We are on our way to make the Hotel That Our Guests Love!

The Crowne Plaza Family will always be our pleasure to host, looking forward for your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018

I enjoyed my stay at the Crowne Plaza Corobici. Yes, it's a bit frayed around the edges, but mostly a very nice place. My bed was terribly hard, but I see that most people like the beds so maybe I just had bad luck. Great restaurants, exceptional staff, lovely meeting rooms, wonderful gift shop. One negative -- the pool is pretty much IN the restaurant so people are watching you sunbathe as they eat their lunch.

  • Stayed: March 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank grenille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corobici, Marketing at Crowne Plaza Hotel Corobici, responded to this reviewResponded 12 March 2018

Dear grenille:

Thank you very much for your time and for sharing with us your experience at our Hotel. It is so valuable for us to know our guests feelings.
Our goal is to become the Hotel that our Guests Love.
We will check every detail as you mentioned.

On behalf of the Staff of the Crowne Plaza Hotel a huge thanks, we are looking forward to your next visit at our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2018

The hotel is one of those where the rooms are all round a central shaft. I thought it might be noisy, but it wasn't bad. The pool area is a useful addition to a city hotel but small and mostly in the shade. Rooms are large and good, water hot, free wifi.

The real plus here is the staff, who were all incredibly helpful. The food in the restaurant is good and portions are enormous. My friend and I shared a main dish of prawns and it was enough for two. Breakfast is a little less good, though it's hard to put a finger on exactly why.

The hotel is opposite a nice park, but otherwise the area is difficult to get around because of the dreadful traffic. A taxi into the city centre costs 10 USD.

  • Stayed: February 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank verity1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corobici, Marketing at Crowne Plaza Hotel Corobici, responded to this reviewResponded 23 February 2018

Dear verity1:

Thank you very much for your time and for sharing with us your experience at our Hotel. It is so valuable for us to know our guests feelings.
Our goal is to become the Hotel that our Guests Love.

On behalf of the Staff of the Crowne Plaza Hotel a huge thanks, we are looking forward to your next visit at our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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