Let me start by saying I have not yet stayed here but I will as soon as I make it that far south. I booked a hotel on Expedia with a similar name but not in Costa Rica on Expedia’s web site. Expedia booked me at this hotel about 2000 miles or more away…. After I tried checking in where I was actually meaning to stay the clerk told me that Expedia had cancelled my reservation. So I didn’t think anything of it and just booked at the desk. Luckily they had rooms. When I got back from my long weekend, I checked my statement and saw the charge from Expedia and I tried calling them to get it refunded since they cancelled per the lady at the other hotel, I was on hold FOREEVER then I get to speak to someone and they told me they would look into it. (This was about 3 weeks ago) they said they called the hotel and was told no, except the dummies didn’t speak to the correct person or explain the situation very well, just basically a half a$$ job, instead of trying to help me thoroughly… I mean why would I book a hotel in a country I was nowhere near???so I went back to my account with Expedia and wrote a review, the owner of the Hotel San Tomas actually contacted me personally and apologized and said the person Expedia spoke to should have let him make the decisions I refund me and he apologized. The owner of this hotel personally paid me back and invited me to stay when I get down there. This tells me he is an upstanding person who knows service and I’m pretty sure when I do stay there I will experience true service! I also want to say that this hotel only charged me for one night as a no show whereas Expedia kept both nights stay, they do not know the meaning of service and I recommend that nobody uses Expedia. They literally suck and the hold time is 3 hours just to be told they will look into it and call you back in 3-5 business days…
Hotel San Tomas in Costa Rica and Mr Douglass, THANK YOU!!

We stumbled upon this hotel on a more quiet street in San Jose near the gold and Jade museums, yet in a less crowded area. The staff were very friendly and the accommodations very spacious, clean, comfy and quiet... what else can one ask for? Also, the price was very reasonable. The breakfast was hardy and the cook was friendly and took the time to cook us eggs to our liking, vs. just serving us any old type of egg. The building itself is old and beautiful, featuring original floors. We just wished we had had the time to enjoy the beautiful pool, jacuzzi and the gym!

When we travel, we love to stay at bed and breakfasts, converted houses, and historical places. This hotel definitely checked all these boxes. The staff went above and beyond to make us feel welcomed, and we created a lasting friendship with the owner. This hotel contains an abundance of rich history, and it is fascinating to imagine the conversations and events that took place here. Of the many places we have stayed at in Costa Rica, Hotel Santo Tomas stood out, due not only to its convenient downtown location, but also to the hospitality of the people at the hotel. Below is a brief review of our time spent here.

We absolutely fell in love with the uniqueness of this converted house to hotel, and are looking foward to staying here again next time we are in San Jose.

And the architectural design was absolutely beautiful.