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Reviewed 8 February 2020

We stayed here as part of a tour. Our room was large and well maintained. There was a highway nearby, but the lush vegetation muffled the noise. Upon arriving, we were given a free drink coupon. The bartender at the pool bar was rude and anything but welcoming. Other than that, our stay was uneventful. Buffet meals in the restaurant were quite varied and tasty.

Date of stay: February 2020
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Jim G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Channel M, Director de Relaciones Públicas at Hotel Barcelo San Jose, responded to this reviewResponded 8 February 2020

Dear Guest:

We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló San José was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.

Best Regards,
Carlos Ruiz.
Director.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2020

Brilliant room (with a mountain view) on 6th floor with private lounge for premier guests. Well stocked and free snacks and drinks available all day. We had breakfast included too which had a comprehensive and generous selection of hot and cold buffet. Dinner in the evening was excellent too, and staff were all very well trained.

So good, we came back at the end of our touring vacation for another night! Easy access to the airport too.

Room tip: Go for the premier option - well worth the extra
Date of stay: December 2019
    • Location
    • Cleanliness
    • Service
Thank fedupinfinchley
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Channel M, Director General at Hotel Barcelo San Jose, responded to this reviewResponded 8 February 2020
Google Translation

Cher invité
Tout d'abord, nous tenons à vous remercier pour les commentaires positifs que vous avez partagés concernant votre récente visite à notre hôtel Barceló San José, nous sommes ravis de savoir que nous avons pu répondre à vos attentes.
Avec nos meilleures salutations,
Carlos Ruíz
Réalisateur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2020

We stayed here for 2 nights on arrival in San Jose and 1 night before departure.
Check in was very efficient and our rooms were bright, modern and comfortable. There was a coffee machine but no kettle.
We ate in the main restaurant and chose to have the buffet meal. There was good choice but as with most buffets the standard of the food was a bit lack- lustre. Sometimes the restaurant was very crowded.
Breakfasts were good and there was somebody making omelettes and pancakes to order.
On our return the lovely Hazel checked us in for our flights and she was a delight to deal with as things were not straight forward.

Room tip: Rooms at the front are quieter.
Date of stay: January 2020
    • Value
    • Sleep Quality
    • Service
1  Thank Lowdham
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Channel M, Director General at Hotel Barcelo San Jose, responded to this reviewResponded 6 February 2020

Dear Guest

We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.

Best regards,
Carlos Ruíz,
Director

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Reviewed 3 February 2020

Excellent service all around, very clean, the staff is super friendly and helpful. Booking was a breeze, I highly recommend it whether getting away on a couples retreat or family vacation it was certainly worth every penny, you won’t regret it. Cannot wait to go back.

Date of stay: January 2020
Trip type: Travelled as a couple
Thank T9807HClindac
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Channel M, Director General at Hotel Barcelo San Jose, responded to this reviewResponded 6 February 2020

Dear Guest
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your holiday expectations.
Best regards,
Carlos Ruíz,
Director

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Reviewed 3 February 2020

Best hotel by far,friendly and courteous staff,very clean and well kept grounds,also liked the various food options available in the hotel,its definitely a place I will be staying at again, thank you for making my stay feel like home.

Date of stay: April 2019
Trip type: Travelled solo
Thank 935marisels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Channel M, Director General at Hotel Barcelo San Jose, responded to this reviewResponded 6 February 2020

Dear Guest
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your holiday expectations.
Best regards,
Carlos Ruíz,
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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