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“Stayed one night”
Review of Hotel Aranjuez

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Hotel Aranjuez
Ranked #6 of 78 Hotels in San Jose
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 28 February 2012

This hotel came highly recommended from TripAdvisor and then from people I met once arriving in San Jose. The main building is lovely and the staff was gracious and helpful. They were full when we got there and refered us to another hotel. When we finally got a room at Aranjuez, it was a bit of a dissapointment. The room was in a 9 story apartment building, not the lovely main building. We felt isolated and stuck in a concrete building with no character. The room was clean. The bathroom was nice. There were ants on the floor. The breakfast was great. We only stayed one night and moved to another hotel with a pool and some better ambiance.

Room Tip: Separate apt building is a shoebox. Try and stay in the main building.
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  • Stayed: February 2012, travelled with family
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Thank SeeYaNextTime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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474 - 478 of 1,017 reviews

Reviewed 16 February 2012

Excellent value for the rates, friendly and efficient service, amazing setting in residential neibourhood. You feel like you are living an authentic costarican experience.
The breakfast is included and not to be missed - high end value.
If you enjoy a homey feel to you stay, you will love Aranjuez. It's my third time here :)

Room Tip: I was impressed with room 36. No. 35 is the same. All rooms are different and have their own persona...
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  • Stayed: February 2012, travelled solo
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1  Thank rozydel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2012

We stayed here for 2 nights at the end of our trip to Costa Rica. The staff were very obliging & helpful - the breakfast is top drawer (& included in your stay). The budget rooms are on a corridor which is quite noisy, so probably not one for the light sleepers. Out first night we had 2 old sunken mattresses, but they were swapped for us on the second night without a fuss. Bathrooms are nice - clean & well maintained property with plenty of character in a safe region.

Stayed: February 2012, travelled as a couple
1  Thank Robin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2012

Since 3 years we visit CR. Last year we heard of this hotel, "you just have to try that place.." So we did and it was great! We hat two stopover's in this hotel in January 2012. Everything is very good here, what you see on the homepage is also really what you get! The bed was comfortable, hot water in the showers, the breakfast is overwhelming and the stuff is friendly and helpful. We liked the garden very, very much, it's an oasis in San Jose! We slept very well (no train or noice), still its only 5 minutes walk from the city. The tourservice is a hit, a lot of things to choose from. You get all you ever need so this will be the place we will always choose when we come back. We think: best price and best choice!

  • Stayed: January 2012, travelled as a couple
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1  Thank Petra_Johannes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2012

After reading many good reviews, we were excited to stay at Aranjuez. We emailed months ahead of time, but never got confirmation from them. We called, but never heard back. We had a tour provider in Costa Rica call on our behalf and they reported back that there were no reservations under our name. So we made arrangements to stay elsewhere only to have the hotel charge us for two rooms we obviously never used. We're still fighting the charges. What a mess. They're not worth the trouble.

Stayed: November 2011, travelled with family
2  Thank Jana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AranjuezHotelCR, Gerente at Hotel Aranjuez, responded to this reviewResponded 10 February 2012

Right away we receive the reimburse request from the Bank, we got in touch with the customer and the Bank. Hotel Aranjuez only charge for a reservation when is confirmed by our system, due to this reason, the bank charge you for the reservation. Hotel Aranjuez risks a penal demand if we charge a not confirmed reservation. We already request our Bank to reimburse the money and apologize twice for the problems you went trough. We also implement the policy to recheck the CCF and the confirmation (that we attach to the CCF since the moment we receive it) three days before the arrival of the customers in order to avoid this kind of situations. As we explain in the message that we’ve sent to you personally, in some cases, we have send the confirmation but for some reasons, out of our control, they customer don’t receive it. We arrive to solve this problem with the customer when they reach us by phone. In this case, we resend the confirmation while the client still online. In some cases we have the experience of requesting for an alternative e-mail address. Your commentary will help us to improve, even more, our reservation system.

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Additional Information about Hotel Aranjuez

Address: | 200 mts. norte, 200 oeste y 25 sur de la Iglesia Santa Teresita., San Jose 2070, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#2 Best Value Hotel in San Jose
#3 Green Hotel in San Jose
#7 Romantic Hotel in San Jose
#7 Family Hotel in San Jose
#10 Business Hotel in San Jose
Price Range: $68 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Aranjuez 3*
Number of rooms: 34
Official Description (provided by the hotel):
Hotel Aranjuez is located in San Jose and is surrounded by a tropical garden. Free breakfast buffet, free WiFi access and free private parking are available. Each room here features an authentic historic decor and will provide you with a cable TV, an outdoor seating area and a private bathroom with a bath or shower and a hairdryer. All rooms have a desk and a safety-deposit box. Our wonderfull Breakfast Buffet is also included. At Hotel Aranjuez you will find a 24-hour front desk, a garden and a terrace. Other facilities offered at the property include a tour desk, luggage storage and laundry facilities. The property offers free parking. The hotel is 1.1 km from Pre-Colombian Gold Museum, 1.2 km from National Theatre of Costa Rica and 1.4 km from Metropolitan Cathedral. Juan Santamaria International Airport is 16 km away. ... more   less 
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Also Known As:
Hotel Aranjuez Costa Rica/San Jose

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