When you first arrive everything looks good. A nice charming setting, pool area looks nice, grounds are well kept, security 24/7. However once you start to settle in you notice the little things that aren’t quite right. For starters, I never had hot water in my room (512). At best it was warm enough to stand under for the duration of your shower, but other days it was ice cold. I thought it could be because my room was located in the main building with the kitchen, but other guests in the building said they had hot water, so who knows. The shower/water pressure was also horrible. The water sprayed half out the side of the shower head, leaving little to come out of the shower head. The suites come with 2 bedrooms, living room with cable tv and a full kitchen with table and chairs. The beds were fine, and there was storage to put your things away if you wished. However the safe did not work and there were no dishes or cookware in the full kitchens. I heard you have to ask the front desk but I never tried.
The bar only opened on Thurs-Sunday and the pool and hot tub closed at 10pm. Breakfast was included and it was from 6-10am every morning I believe. The selection was limited but there was a custom omelette station I heard was really good.
Security was great and all the staff was very friendly. Overall it was a good experience. Other than some updates, nothing to complain about.