We being there for 3 nights, it ok. regular hotel, maybe the Covid-19 makes everything goes slow. But if you have a quick trip, that's the perfect spot, nice beds, clean room, fresh breakfast and nice service.More
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I was charged for minibar which I did not even consume and had brought it to the hotels notice at the time of check out. They did not charge me then however it was charged after I left without my authorisation. And now it’s been almost 2 months and they still not responding to my emails!! It is frustrating and deeply dishonest on their part. Also how do I know if they will not use my info for more charges. Very very poor experience
Anu
Thank you for having stayed with us in our hotel, we are very grateful for all the feedback you gave us and our sincerest apologies for not having fulfilled your experience in our hotel in the best way, we will be working hard on these observations to be able to improve it and provide The best service experience.
We hope to soon have the opportunity to show you that your comments will be taken into consideration and show you that for our team every moment matters.
We stayed here for one night before we flew out the next day, very clean hotel. We actually got upgrade to a Suite which was great...and I loved the espresso machine in the room. The free breakfast was decent, good service and typical food. Would stay here again.
Dear guest
On behalf of the Park Inn By Radisson staff we are pleased that you stayed with us, it was a pleasure for us to have taken care of you and thank you for taking the time to rate us and give us your comments about your stay, these are very important for us to keep with the Better level of service and work in our areas of opportunity.
We hope to see you soon in our hotel and create a new service experience that meets your needs, for all our staff every moment matters!
Stayed here for 2 nights on a recent family holiday. The rooms were large and clean with comfortable beds. We were given a room on the top floor, and had spectacular views over the city of San Jose.
The range of foods at the buffet breakfast was also very good. We had dinner at the hotel restaurant on the first night, and that was less impressive. The quality of dinner was average at best.
On drawback is that the room keys get demagnetised very easily. Putting them near your phone or credit card is apparently enough to stop them working, which caused a bit of nuisance.
Dear guest
On behalf of the Park Inn By Radisson staff we are pleased that you stayed with us, it was a pleasure for us to have taken care of you and thank you for taking the time to rate us and give us your comments about your stay, these are very important for us to keep with the Better level of service and work in our areas of opportunity.
We hope to see you soon in our hotel and create a new service experience that meets your needs, for all our staff every moment matters!
