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Courtyard by Marriott San Jose Escazu
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Reviews (776)
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All reviewsfront desksan josecosta ricaoutback steakhousestrip mallwalking distancefree shuttlebusiness tripexcellent hotelbreakfast buffetat homelarge mallspecial thanksbusiness hoteltaxi serviceenjoy your staylots of restaurants
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142 - 147 of 776 reviews
Reviewed 28 June 2016

typical Courtyard, it is in a good location, safe and adjacent to chain restaurants that most Americans will recognize, the floors have balconies to look out on the adjacent areas and also grounds to walk and a pool

  • Stayed: April 2016, travelled on business
    • Value
    • Location
    • Service
1  Thank FriscoTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2016

My daughter and I stayed here for a quick 3 day get-a-away for her birthday. We knew we would not spend much time at the hotel and wanted safe, simple and clean. We were very pleased.

This is a courtyard by Marriott, so don't expect a JW or Ritz. Simple, but very nice. The hotel is fairly new. Clean in all aspects. Average size rooms. Good AC. Free Wifi that functions fine.

The staff is very polite and willing to please. Very helpful. Prompt service and someone available 24 hours at the front desk.

It is situated right next to an outside strip mall with a few restaurants and shops. Very close to a large shopping mall. It is right on the Highway.

We would use it again and were pleased. Once again, we knew we were not getting a 5 star resort, and were not expecting that. There is a pool, bar and a nice free breakfast- all in the hotel.

  • Stayed: June 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2016

This hotel is close to Nova dental, so I booked it. The rooms are clean and the property is well maintained. This location is clean, safe and conveniently located to great restaurants such as Hooters and Outback steak house and many other. The room had a small fridge and free internet service. The staff spoke good English and was very friendly and professional. This was and enjoyable stay.

  • Stayed: June 2016, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Just_22Jill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2016

An otherwise comfortable stay at the Courtyard San Jose Escazu was ruined by an act of greed... I had to make a local business phone call and because Courtyard charges by the minute, it became a US$24 charge...
for a local phone call!!!!

I told the lady at checkout that there was a card in the room that said 0.75 per minute, she said I should have understood that the units were US Dollars... why wouldn't the card say "US Dollars" instead of no units, she could not say...

Room Tip: don't stay here
  • Stayed: June 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Sergio G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis M, Manager at Courtyard by Marriott San Jose Escazu, responded to this reviewResponded 20 June 2016

Dear Sergio G,
Thank you for your comment, our main goal is to provide unforgettable moments during your stay. I apologize about the situation with the local calls charge. I would like to take this moment to mention some of our services like high speed internet connection in all the hotel, market 24 hours a day, pool, meeting space and our great location. We will be waiting for you during your next visit to San Jose.
Best Regards
Luis M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2016

Great service at front desk and restaurant. Sheila was a fabulous gem....She always had a smile on her face when greeting us each morning (she even remembered my name and my drink preference). Great staff of people representing the Courtyard!!!

Thanks!

Room Tip: Room facing away from freeway are the best
  • Stayed: June 2016, travelled on business
    • Value
    • Location
    • Service
Thank RobinWalsh1020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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