I travelled alone and stayed 2 nights in the junior suite. It was really affordable and worth the price for what you get. I wished I had stayed longer. I love everything about this place.
What stands out to me most is the extraordinary service from Ms Trang. I'd read glowing reviews about her warm service and was not disappointed. I was considering Sapa Elite Hotel and another hotel but Sapa Elite Hotel won out because of the service standards. Even before I confirmed my booking, Ms Trang swiftly responded to my emails and answered all my questions patiently.
She also followed up with me days before my arrival to make sure I had everything I needed. During my stay, she provided loads of helpful information. We also had a good chat and she even gave me mini cupcakes. I am really grateful for her help. She is an exceptional employee that deserves to be recognised.
Do note that you will need to climb up a flight of stairs to reach the hotel. But it's really worth it. My room was spacious, warm and beautiful. All amenities are provided. View was great despite the winter mist so I can't imagine what it would be like during other seasons -- guess I'll have to return to find out! And I definitely will.More