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Best Western Cottonwood Inn
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Reviews (702)
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All reviewsmexican restaurantroom was cleanwafflescasita roomshot breakfastthe breakfast areaparking lotprivate patiowould stay here againvisiting sedonastaff was very friendly and helpfulnice place to staystayed two nightssedona areaverde canyon railroadsmall townpool and hot tub
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A TripAdvisor Member
Redmond, Oregon
72
Reviewed 8 October 2017 via mobile

We stayed at BW Cottonwood for 3 nights. While we felt the hotel needed some updating we were very happy with the help we received at the front desk. We were especially impressed with Jennifer in the breakfast room...... a "talented hostess" and a huge asset to your hotel!!!!

Stayed: October 2017, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCarrillo-GM, General Manager at Best Western Cottonwood Inn, responded to this reviewResponded 9 October 2017

I apologize for not meeting your expectations regarding the updating of the hotel. We are in the process of many projects and I'm sure you know it takes time. That's why I'm truly grateful for the excellent staff we have, especially Jennifer. She IS an asset to the hotel and I hope she stays around for a long time. I hope you will consider staying with us again. Thank you.

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Reviewed 7 October 2017

Room was spacious and staff very helpful and courteous. We found that this was a great value compared to Sedona rates but very close to hiking in the area and very close to Sedona activities. Perfect place to stay if you are wanting to enjoy the winery tasting rooms in old town cottonwood.

  • Stayed: September 2017, travelled as a couple
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Review collected in partnership with Best Western
Thank marksI8506PF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCarrillo-GM, General Manager at Best Western Cottonwood Inn, responded to this reviewResponded 9 October 2017

Thank you for taking the time to review the hotel. The Verde Valley Wine Trail and the local tasting rooms have become quite popular. We look forward to having you as our guest again in the future.

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Reviewed 7 October 2017

Warm & friendly welcome, the room was very clean & comfortable. Breakfast, good food, well cooked & plenty of it served by friendly staff. Good location & easy to find. We definitely recommend a visit to this hotel.

  • Stayed: September 2017, travelled as a couple
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Review collected in partnership with Best Western
Thank Cheryl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCarrillo-GM, General Manager at Best Western Cottonwood Inn, responded to this reviewResponded 9 October 2017

Good Morning! Thank you so much for taking the time to review the hotel. Each staff member strives to give each guest a wonderful experience. I'm very pleased that you will recommend us look forward to having you as our guest again in the future. Thank you again.

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Reviewed 2 October 2017

I would love stay here again, no problem with that decision. Very nice everything! I did not check out the pool so can not comment about that. Great location but if coming from the east you could miss their sign due to shrub blocking it; but you could make that left turn and turn into the other side of the facility. I have stayed at another chain in this town and found it ridden with problems, not friendly, poor customer service with multiple problems encountered. So stay here.

  • Stayed: October 2017, travelled with friends
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Review collected in partnership with Best Western
Thank karenpR7869HT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017

Stayed two nights at the Best Western Cottonwood. Hotel is near a busy corner, but our room just back from the lobby was quiet and standard for a Best Western. Breakfast was the typical fare with waffles, muffins, oatmeal, and eggs/bacon/potatoes. Internet worked well in the room and easy to connect to. Huge surprise and disappointment came when I wanted to tune into the Diamondbacks game and a College game that were on. No sports Channels available on the TV. I have never experienced this anywhere. We ended up watching HGTV House Hunters a favorite of my wife, but even she was bummed that she could not watch her Diamondbacks play the Royals.

  • Stayed: September 2017, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Stanley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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