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Gadsden Hotel
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Reviews (213)
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Reviewed 10 November 2017 via mobile

My family and I went for lunch. The dining room was clean and neat. Service was okay. Our food was fresh and tasty. There prices Were reasonable. We took family pictures as their property Is beautiful.

Stayed: October 2017, travelled with family
Thank lenora a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2017

The person at the front desk was very rude and Nosey. She wanted to know our personal business. I know it is a small town but Please nosy lady it is none of your business who is with me. I paid for a hotel room for two people not for an investigator to ask who I am sleeping with!!!!

  • Stayed: October 2017, travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank Cristina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosa L, Owner at Gadsden Hotel, responded to this reviewResponded 13 November 2017

Our establishment is a 20 room boutique type of hotel that is family owned and operated. For the safety and security of our guests, employees, and family, we reserve the right to know who is staying with us. When multiple rooms are rented under the same name, we may inquire as to who and how many guests especially when not all parties are present. We also require ID at check in and do not allow another individual's ID and credit card to be used if they are not present. In addition, we monitor the activity of the lobby traffic and only allow registered guests to enter after 9 p.m. We apologize that we were not able to meet your needs. We will be enhancing some of our disclosures so that when making a reservation you know what to expect when staying with us. We appreciate your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2017

I have been traveling to Douglas for over 17 years due to local business ventures and meeting customers.
The Gadsden Hotel has always been able to accommodate with short notice at a reasonable rate. The staff and owners are truly warm heart'ed people that make you feel like you are home with access to a bigger living room.
The fact you can actually eat, sleep and enjoy a few drinks in one place is one of the many big benefits staying at the Gadsden Hotel.

If you ever need to go to Douglas and want to stay the night.
The Gadsden Hotel is the right choice and you won't regret staying there.

Room Tip: Like any hotel, if you are not certain just ask and they will show you a room and you make your own decision.
  • Stayed: February 2017, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Stefan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017

When we checked in the owners greeted us at the front desk. They made us feel very welcome. Our room was comfortable. The hotel is beautiful. The price was very reasonable. Breakfast at Casa Segovia was delicious. We are now telling friends about the Gadsden Hotel, we hope to return one day. Thank you for your hospitality.

Room Tip: I have to assume that all the rooms are as comfortable as ours was.
  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
2  Thank Craig G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2017

The new owners of the Gadsden are doing a great job breathing new life into this gorgeous piece of Arizona history. The grand lobby, beautiful restaurant, fun bar, and classically decorated rooms all provided for a glimpse into the past and an overall lovely stay. The owners have plans for additions inside the hotel and are looking to make it a great destination. The personal attention was outstanding: We mentioned to the owner that we would be checking out early (6:00 AM) and she informed us that their restaurant would not yet be open. When we checked out, we discovered that the owner had asked the morning clerk to make coffee just for us - it really made all the difference in our morning! Our one-night stay was very pleasant and we will definitely be back for a longer stay just as soon as we can.

  • Stayed: June 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Nancy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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