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“Awful service ”

The Butcher Shop & Grill
Ranked #5 of 264 Restaurants in Sandton
Certificate of Excellence
Cuisines: Deli, Steakhouse
More restaurant details
Restaurant details
Good for: Groups, Local cuisine, Romantic, Business meetings, Child-friendly
Dining options: Lunch, Breakfast, After-hours, Dinner, Delivery, Outdoor Seating, Reservations, Takeout
Description: In the heart of Sandton, on Nelson Mandela Square, is the flagship Johannesburg branch of The Butcher Shop & Grill: an institution in South African dining. For over 20 years, our unmatchable steakhouse has been as much a part of SA culture as sunshine, red wine and red meat. You could say it is a landmark on the culinary landscape (and we're now in Cape Town and the Middle East). But The Butcher Shop is also about family - and the laughter, memories and conversations shared with special people over great food at a top steakhouse. Our family business, handed down over three generations, is famed for its quality produce, extensive menu, separate butchery & deli and 800 passionate staff globally. In Johannesburg we're able to seat up to 600 guests, plus 22 guests in our exclusive private dining room. In Cape Town, we can accommodate 250 guests, with capacity for an additional 40 guests in our private dining room.
Reviewed 30 March 2018 via mobile

I have been there every time I visit Jbourg as meat is great - however our waiter last time was horrible ... my card did not work and we only had the cash to cover for our food and couldn’t tip them ... after paying the bill we stayed at the restaurant for 10min where our waiter wouldn’t move just staring at us with a hateful look and followed us out until we left the restaurant ... We paid for what’s a very expensive restaurant in South Africa and we DO NOT expect such treatment from such place ... not my fault waiters are paid minimum wages and live from tips and we have to be the bad guys instead of their bosses ... definitely my last visit there ... HORRIBLE SERVICE

Thank espanol21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45 - 49 of 2,856 reviews

Reviewed 30 March 2018 via mobile

This is a great restaurant and if you are in Johannesburg you have to visit it. There is a real butcher shop at the entrance selling meat and biltong and the meat is hanging up on racks when you enter. The food is great and a great choice of wine (ask to go in the wine cellar, your eyes will pop out).
Great friendly and proffessional staff.

Love it

Thank brionwatson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

The name says it all loved the ox tail dish with pork ribs, spinach with cream..Yummy. Careful while ordering as their portions are big and generous. A must visit place while in SA!

Thank Arti A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2018

Love this restaurant. A carnivores delight. The ribs are especially good as are the steaks naturally. Service is very good and the atmosphere good with a mix of business men and families. Never had a bad meal here and well worth the additional cost of the meal prices. If you like meat, you will not be disappointed.

Thank grimj03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2018

What can one say that hasn't already been said - delicious food, great atmosphere (apart from continuous raucous laughter from a table of Americans) and superb service. My steak on the bone was fantastic. Would come again (and again).

    • Value
    • Service
    • Food
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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