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“Meh..”

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The Concierge Boutique Bungalows
Ranked #8 of 44 Hotels in Durban
Certificate of Excellence
Reviewed 20 February 2017

Pictures looked lovely, but the hotel was disappointing. Standard room was ok, a bit dark and small. The area around the toilet in the bathroom smelled really bad. It was very noisy; I could literally hear the light switches being turned on and off by the person in the room next door. Somehow I kept smelling cigarette smoke in the room. For the Wifi we kept needing to fill in the password, and the passwords expired within a day. Breakfast was not spectacular at all; there was a set menu and no one asked if it was enough (some breakfasts were quite small). Staff was friendly but came across as ungenuine. This hotel had the feel of a place that tries really hard to be hip, quirky and unique but really lacks passion and inspiration. All in all, I thought it was overpriced.

  • Stayed: February 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank theloveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adila V, Owner at The Concierge Boutique Bungalows, responded to this reviewResponded 15 November 2017

Dear Esteemed Guest
Thank you for taking time to review The Concierge Boutique Bungalows in Durban.
As new owners, we are working around the clock to complete some minor renovations, re-decorations and positive changes to ensure that your next stay with us is even better than the last! Our professional, efficient, helpful and friendly team are on standby and look forward to welcoming you back real soon. Take care.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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21 - 25 of 242 reviews

Reviewed 19 February 2017 via mobile

My boyfriend and I have stayed here multiple times over the last 12 months and are never disappointed! We actually love the rooms that face the parking lot as they are quieter and bigger; they even have a bath (as opposed to rooms with verandahs which people are usually initially drawn to). The best parts of staying here are: big comfy beds, the incredible breakfasts and helpful staff!

Stayed: January 2017, travelled as a couple
Thank Kate L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adila V, Owner at The Concierge Boutique Bungalows, responded to this reviewResponded 15 November 2017

Dear Esteemed Guest
Thank you for taking time to review The Concierge Boutique Bungalows in Durban.
As new owners, we are working around the clock to complete some minor renovations, re-decorations and positive changes to ensure that your next stay with us is even better than the last! Our professional, efficient, helpful and friendly team are on standby and look forward to welcoming you back real soon. Take care.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2017

a surpise - a warm welcome in a cool place . The location was not so great , but it is a very unique plaqce to stay . We especially enjoyed the meals - local and organic and different. The decor is artisitc and ppracticle.

Room Tip: all good ..no views ..quiet
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  • Stayed: January 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Hester H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adila V, Owner at The Concierge Boutique Bungalows, responded to this reviewResponded 15 November 2017

Dear Esteemed Guest
Thank you for taking time to review The Concierge Boutique Bungalows in Durban.
As new owners, we are working around the clock to complete some minor renovations, re-decorations and positive changes to ensure that your next stay with us is even better than the last! Our professional, efficient, helpful and friendly team are on standby and look forward to welcoming you back real soon. Take care.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2017 via mobile

What a lovely oasis of a hotel in a very convenient area. Staff are super friendly. Rooms very comfortable and clean if a bit dark. Freedom Cafe offers the most incredible breakfast. Would definitely be back.

Stayed: February 2017, travelled on business
Thank nickydavies5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adila V, General Manager at The Concierge Boutique Bungalows, responded to this reviewResponded 15 November 2017

Dear Esteemed Guest
Thank you for taking time to review The Concierge Boutique Bungalows in Durban.
As new owners, we are working around the clock to complete some minor renovations, re-decorations and positive changes to ensure that your next stay with us is even better than the last! Our professional, efficient, helpful and friendly team are on standby and look forward to welcoming you back real soon. Take care.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2017

Yes its quite quirky and modern but I am now unsure as to how it gets such a high TA rating- can only assume there is little competition in the city. The room was ok if quite dark with a small patio- it did need some maintenance. We had breakfast there which was tasty although finding anyone to take order/serve took a while- we didnt eat out as had stuffed our faces for 3 days on Rovos so cannot comment on locality for eating/bars etc.

  • Stayed: September 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank marty99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adila V, Owner at The Concierge Boutique Bungalows, responded to this reviewResponded 15 November 2017

Dear Esteemed Guest
Thank you for taking time to review The Concierge Boutique Bungalows in Durban.
As new owners, we are working around the clock to complete some minor renovations, re-decorations and positive changes to ensure that your next stay with us is even better than the last! Our professional, efficient, helpful and friendly team are on standby and look forward to welcoming you back real soon. Take care.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Concierge Boutique Bungalows

Address: 37-43 St Mary's Avenue | Morningside, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Business Hotel in Durban
#5 Luxury Hotel in Durban
Price Range: $87 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Concierge Boutique Bungalows 4*
Number of rooms: 12
Official Description (provided by the hotel):
Located in the arty Morningside district Durban, South Africa 5 minutes from the Moses Mabhida Stadium and the Golden Mile Beach Promenade.Kwa Zulu Natal's latest hip restuarant and cafe Freedom Cafe ... more   less 
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Also Known As:
The Concierge Boutique Bungalows Hotel Durban

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