We have booked and stayed a this hotel more than 10 times in the last two years for business purposes. The last booking was cancelled on very short notice( we had already arrived in Durban) by the hotel due a water issue. No attempt was made by the hotel to try and help find alternative accommodation, they didn't even offer a recommendation. Now a month later they have still not refunded our money, repeated calls and emails have remained unanswered. Very poor customer service and very disappointing indeed.
- Official Description (provided by the hotel):
- The Blue Waters Hotel is a three star beach front hotel located on Durban's famous Golden Mile in KwaZulu-Natal, South Africa. The Blue Waters Hotel specializes in offering the best accommodation at affordable rates to corporate business, honeymooners, sports teams, groups and holiday makers alike. We also specialize in hosting unforgettable wedding receptions. We have a number of wedding venues to choose from depending on the size of the function required. The hotel offers business conference and function facilities for small to large events. ... more less
- Reservation Options:
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- Also Known As:
- Blue Waters Hotel Durban
- Blue Waters Durban