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Views Boutique Hotel & Spa
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Reviews (466)
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All reviewsa sea view roomgarden routelives up to its nameamazing hotelpool deckthe penthouseour honeymoonocean frontindian oceanfour nightsstar establishmentthe cliffsaw dolphinssun loungerslarge balconywelcome drinkrooms are beautiful
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102 - 107 of 466 reviews
Reviewed 11 August 2017 via mobile

The best experience I ever had. From reception on arrival, the welcoming, the rooms, the Spa, the views.the whole Hotel. Everyrhing just Whow us!!! Defnitely coming back. The staff are the best. Always smiling always willing. Well Done

Stayed: August 2017, travelled as a couple
Thank Sw170876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleA0712, Manager at Views Boutique Hotel & Spa, responded to this reviewResponded 15 August 2017

Dear Sw170876

On behalf of the Views staff and management we are all smiling that you had the best experience ever and that our team “Wowed” you during your recent stay!

We are excited that you want to return to Views Boutique Hotel & Spa as we want meet the challenge of exceeding the benchmark that you have become familiar with.

Please let us know when you want to stay again.

Yours in hospitality

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2017 via mobile

Man how can i be so stupid to re visit a hotel that lacks professionalism man. Would someone kick me in the a..sssss.well i promissed myself not to visit them again unless its by force. When i have a meal i want to be left alone having a good quality conversation with my wife , not to be bothered, by waiters managers that keeps asking if things are ok .if they were not ok , i would get there att and tell them. Seems i must first have a complete conversation with my wife at home, and have my meal with interuptions at hotel , and complete my c ones were at home. Food prices has gone up .Quality down.
Ye what can i say. The same as my overseas friends.for overseas visitors theg might like it . But the lamb shank ask enricos how to prepare lamb shank he knows. Its the best.

Stayed: August 2017, travelled as a couple
1  Thank Martin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleA0712, Manager at Views Boutique Hotel & Spa, responded to this reviewResponded 10 August 2017

Dear Martin D

We appreciate that you enjoy coming back to Views Restaurant and thank you for loyally visiting us on a regular basis.

We would like to meet you to discuss your concerns, please feel free to contact me directly on Email: marketing@viewshotel.co.za

Yours in hospitality

Michelle Hingle
Marketing and Reservations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

The design and decoration of the hotel is outstanding. A wonderful place for romantic stay for couples, peaceful and luxurious. The view from sea-view suites is breathtaking. Location is brilliant, just on the beach. Breakfast is delicious, with great variety and presented in a very beautiful way. There is a separate menu for a hot part of breakfast (eggs/sausages/etc.), which is cooked from scratch upon your order. This is great! Coffee/tea served to the room before breakfast is absolutely divine experience: waking up, while drinking cappuccino and enjoying the ocean views and sunrise from the balcony or simply through the celling-to-floor windows of the room. Breakfast served to the room is also brilliant. Highly recommended for the last day, before check-out. Very friendly and helpful personnel.

Although the breakfast was one of the best we had ever had in the hotels, the dinning experience was disappointing. According to the prices, the restaurant is positioned as an upmarket one. So, we expected an according taste and presentation. But blue cheese sauce to the steak looks like a cheap instant powder; fish dishes more than average; in general - skimpy portions, even no garnish added to the steak. Will not recommend to waste money, rather dine outside the hotel. There are lots of great eating places around.

The worst thing to mention: the heated swimming pool, sauna and steam room were closed during our stay. We have been merely notified about it two days before arrival. This is simply pathetic! There was no relevant information on hotel's website and no one bothered to tell me, while I was contacting hotel over the phone several times for different matters. After I tried to contact hotel for two days and wrote massages, the answer came that a free couples massage will be provided for free. But this answer came on the date of our arrival. Funny. So, I saw it only when we came back home. It is a miracle that we had those free massages anyway, because we asked for some compensation from management. But! Upon check-in the receptionist did not mention this complimentary offer. There is either a great miscommunication between management, reception and reservations OR it was intentional delay...Would recommend for future guests to check with the hotel, if all amenities are available, if it is a must for you as for us. This is the only reason why I rated service s average

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank amonakhovav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleA0712, Manager at Views Boutique Hotel & Spa, responded to this reviewResponded 10 August 2017

Dear amonakhovav

We are thrilled that you had a memorable stay with us and that our staff were friendly and helpful.

It was unfortunate that our Hydro Lounge was delayed and not available during your stay. We were hoping that it would have been ready on 01 August, therefore us only notifying you a few days before your arrival.

We are sorry that your complimentary offers were not communicated to you on arrival, this was not intentional. We are glad that you did take up these offers, relaxed and enjoyed the views, location and your stay.

Our Executive Chef Gerhard has noted your concerns about the a-la-carte menu standard in our restaurant.

We do hope that we can entice you to return so that you can enjoy a full Views Boutique Hotel & Spa experience.

Yours in hospitality

Michelle Hingle
Marketing & Reservations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2017 via mobile

What a spectular honeymoon experience. This hotel could not have done more of us and is the best i have ever experienced. We had the most beautiful room with the most incredible views. Breakfast in bed was a lovely touch. Would love to stay here for a month....maybe some day!!!!!!!

Stayed: August 2017, travelled as a couple
Thank Olivia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleA0712, Manager at Views Boutique Hotel & Spa, responded to this reviewResponded 10 August 2017

Dear Olivia P

Our team are ecstatic that you had a spectacular honeymoon experience at Views Boutique Hotel & Spa. Honeymoons are a special time in our life and should always have great memories.

We do hope that you return to celebrate your wedding anniversary and maybe one day do have the opportunity to linger a little longer and stay with us for a month.

We look forward to welcoming you back to celebrate another milestone in your married life.

Yours in hospitality


Michelle Hingle
Marketing and Reservations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2017 via mobile

We stayed here for one night only as a stop off on the Garden Route tour. We had high expectations after reading the reviews and we were not disappointed. As the hotel was not very busy at this time of year the super friendly staff upgraded us to a superb suite - although even the standard room looked great as well. The view is truly amazing and the hotel is everything you'd expect from the reviews - contemporary and stylish but still retaining a warm welcoming feel. The service was excellent and accomodating - they even arranged to courier some bits we'd left to our next hotel in Stellenbosch. We were interested to see it is adjacent to the Wilderness Beach - and we were very pleased we'd chosen the Views....

Stayed: July 2017, travelled as a couple
Thank Cameron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleA0712, Manager at Views Boutique Hotel & Spa, responded to this reviewResponded 10 August 2017

Dear Cameron C

Our team at Views Boutique Hotel & Spa are very passionate about their environment, we strive at all times to ensure that each guest has a memorable stay with us.

We are delighted that we did meet your high expectations and that you went back home with great memories as well as with the bits that you left with us.

We hope that should you have the opportunity to visit the Garden Route again, that you will choose to stay with us.

Yours in hospitality

Michelle Hingle
Marketing & Reservations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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